I have stayed here on several occasions and there has never been any major issue. But if there is a problem the staff are very helpful - as recently I wanted to change rooms because my original room was hot. No problem for the staff.
There are many bars/cafes and restaurants within five minutes walk of the hotel. The breakfast buffet is consistently very good and it opens early - with a wide range of options.
Rooms are very comfortable and the free internet is very quick and there is a good range of channels on the TV - not just CNN and BBC.
Getting taxis from the hotel is very easy and all taxis know this hotel - which is basically right in the centre of Changchun.
A hotel to give very serious consideration to.
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