This hotel has extremely good value considering its location in the city center. Had no problems with the staff using English for checking in and checking out. Only odd English translation is at breakfast where breakfast sausages are labeled as "breakfast intestinal".
I reserved this hotel on their website and they did not ask for credit card if check in is before 6pm. However, the airline suddenly informed me of flight schedule changes to DLC (effectively a delay announced few days in advance), and I found out I could not add in credit card details to my existing reservation online. Contacted customer service online and they did hold the room for me even without credit card way past 6pm. I am very happy on how they handled this reservation request.
Guests who consider this hotel should note that this is the EXPRESS, which is a no frills brand and the hotel does not have certain hotel amenities such as swimming pool, spa or gym. People who want these should try other hotels. However, the staff does try to extend help to their guests here. Upon checkout, the hotel staff even offered to help getting a taxi which actually baffled me as there was one waiting right outside the door.More
- Free Wifi
- Free Parking