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“Genuine 5 star”

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Sheraton Jinan Hotel
Ranked #3 of 1,171 Hotels in Jinan
Certificate of Excellence
Reviewed 1 March 2013

This hotel is new, modern design and layout, extra big rooms, 100% clean, great service, big bathroom, separate shower and bathtub, toilet in separate cubicle.

Every detail of the room has been taken care of, such as a coach and a sofa, 2 mats bathroom, one for bathtub and another for the shower.

Wide variety of amenities, 6 free bottles of mineral water, abundance of tee and coffee.

Internet, both cable and WiFi are free.

Still, some problems as well:
• Shower door did not close, causing water spill in the room.
• There was a terrible smell in bathroom
• Internet requires re-login even a few times a day, simply every time you switch on a computer of Smartphone.
• The infamous Chinese “Great Firewall” works overtime in Jinan. They blocked all types of VOIP (Skype and private PBX such as BRIA).
• VPN was blocked as well and would knock me out every 60 seconds.

Stayed: February 2013, travelled on business
2  Thank nomad6022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 13 March 2013

I am so glad to see your highly praise about Sheraton Jinan Hotel. Welcome to stay in Sheraton Jinan Hotel again.

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Reviewed 20 February 2013

I was in China on a business trip for about 3 weeks. I stayed in around 7 different hotels over there. All of them were top of the line hotels but the Sheraton in Jinan was my favourite. The service was efficient, the rooms spacious. The only negative that I can say is that it's a bit far from the city centre itself being close to the stadium. Room service was fast and the food good.

  • Stayed: November 2012, travelled on business
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Thank Nicolas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 22 February 2013

Thanks for your choice in Sheraton Jinan Hotel. And I am looking forward to stay here again!

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Reviewed 18 December 2012

I stayed here 3 nights over two separate weekends. The first night out of desperation because my other accommodations were unsuitable. The Sheraton Jinan wowed me. From the super clean and large rooms, free internet (wired and wireless), breakfast and gym, I decided to stay another 2 nights the following weekend (I'm in town for a visiting professorship). The 2nd stay was equally wonderful. I even used the spa this time and had a fantastic treatment (at more than 1/2 the price of what I'd have paid in the states).

Overall, the staff were incredibly helpful, the rooms perfect, food and bar were great and I thoroughly enjoyed my stay. Note that this hotel is NOT downtown, so a taxi ride (15-20 mins) is needed to enjoy Jinan shopping and tourism, but given the price and amenities I wouldn't hesitate to stay here again.

Room Tip: SPG floor has nice rooms.
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  • Stayed: December 2012, travelled on business
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Thank candaflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 24 December 2012

Thank you for your highly praise. Welcome back to Sheraton Jinan Hotel. We will offer you the perfect service as usual.

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Reviewed 11 December 2012

This is a standard 4 star hotel which provides basic necessities business travellers require. It is in the suburb area so not the right hotel for people who are to walk around, shop or eat out. The room rate (inclusive of breakfast) is about half of what a similar hotel in Shanghai or Beijing charges - extremely good value. The staff are friendly and service quality is satisfactory.

  • Stayed: November 2012, travelled on business
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Thank GOAL_Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 16 December 2012

Thank you for sharing your stay experience. As a 5 star hotel, Sheraton Jinan Hotel is the best choice for business travellers with execellent service and facility.Welcome to Sheraton Jinan Hotel again!

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Reviewed 10 December 2012

Hotel service is good but the location is a bit far from city. I'm stayed in 18 floor during 3-7/12/12, The breakfast is very good, many choices from eastern to western style. the main problem i faced was the bad smell from the toilet and bath room.......

  • Stayed: December 2012, travelled on business
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Thank EricTan8628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 16 December 2012

I am so glad to see your satification with service and breakfast in Sheraton Jinan Hotel.Also, I feel sorry for the problem you faced. I have communicated with related departments to solve the problem as soon as possible. Welcome to Sheraton Jinan Hotel again!

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Reviewed 20 November 2012

We stayed for a family wedding - our son married a girl from Jinan. We had a suite on floor 16. Superb hotel with excellent facilities. Feast (cafe) menu a bit limited. Staff very helpful although some communication difficulties with English. Egg chef at breakfast with good omelettes. Minibar at supermarket prices (amazing!). Wedding reception well conducted by hotel.

Room Tip: Ask for mountain view.
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  • Stayed: November 2012, travelled with family
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Thank JayDeeBee1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 24 December 2012

Thank you for sharing your stay experience. Sheraton Jinan Hotel is located in the center of Jinan eastern development circle. It is the best choice of your business trip. Welcome back to Sheraton Jinan Hotel!

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Reviewed 26 October 2012

Stayed at this hotel for one night in October 2012. After staying at a lesser quality hotel, the Sheraton was heavenly. It's a newer hotel, opened in 2012 and very well kept since then. The hotel was very busy with a couple of conventions, a wedding and a celebration of the 75th anniversary of the hotel group, however, my room was silent. Not only silent, but very very clean and the bed was almost as good as my bed at home. I would highly recommend this hotel if you are traveling to Jinan as I usually stay at the Crowne Plaza and the Sheraton is not only cheaper, but is above and beyond a better hotel.

  • Stayed: October 2012, travelled on business
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Thank APICKEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this reviewResponded 24 December 2012

Thank you for your choice to Sheraton Jinan Hotel. Also, we are so proud of your satisfaction with our hotel. So we hope you could choose Sheraton Jinan Hotel again when you make your next business trip.

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Additional Information about Sheraton Jinan Hotel

Address: No.8 Long'ao North Road, Jinan 250098, China
Region: China > Shandong > Jinan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jinan
#3 Luxury Hotel in Jinan
#7 Best Value Hotel in Jinan
Price Range: £77 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Jinan Hotel 4.5*
Number of rooms: 410
Official Description (provided by the hotel):
Sheraton Jinan Hotel is strategically located at the East New Town, the center of Jinan’s new central business district, just minutes away to the new Olympic Sports Centre, Long Ao political area, Han Yu East Financial Center and Jinan High-tech Zone. Our hotel is of convenient transportation with only 40-minute drive to Jinan International Airport and Jinan Train Station, and is the official stop of airport shuttle bus Line 2. Settle in for a relaxing evening in one of our 410 beautifully appointed and spacious guest rooms or suites. All rooms at Sheraton Jinan Hotel feature our signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. With access to more than 4 restaurants and lounges at Sheraton Jinan Hotel, ranging from casual to fine-dining, there are plenty of cuisines to explore. Gather friends and family together at one of Sheraton Jinan Hotel’s restaurants including Feast all day dining restaurant, Miyabi Japanese restaurant and Yue Chinese restaurant, or have a cup of coffee and great selection of refreshing cocktail at Connexions Lobby Lounge. With over 3,500 square meters of function space plus a team of experienced events and banquet specialists, Sheraton Jinan Hotel is a great choice for events – Whether it is a large-scale conference, a corporate gathering, or a fantastic wedding. 13 versatile and flexible function rooms range in size from 40 to 1222 square meters, ensuring you will find the ideal venue for your events and meet your individual needs. ... more   less 
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Also Known As:
Sheraton Jinan Hotel Shandong, China

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