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“great people and a great person” 5 of 5 bubbles
Review of Sheraton Jinan Hotel

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Sheraton Jinan Hotel
Ranked #3 of 1,098 Hotels in Jinan
Certificate of Excellence
vancouver
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“great people and a great person”
5 of 5 bubbles Reviewed 9 June 2013

Arrived basically with no bags, bags delayed. They kept the little shop open or even opened it to help out. In fact a supervisor heard me ask, a guy named Keesu Chin, and he saw to the opening of that little shop.

Hotel is nice and the room was clean and the bed as usual was great. Nice sleep.

In short everyone from the bellman to the manager great.

Oh one other thing. The taxi driver thought it best to charge us extra because no flights had arrived for some time and somehow that was our fault that he wasn't getting enough fares so he thought charge us extra. Well the Sheraton bellman wouldn't have it and protected us from that grab.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jerome a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this review, 17 June 2013
Thank you for choosing Sheraton Jinan Hotel! And we are delighted to have you as our guest! Hope you enjoyed the trip and come stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
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    163
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai
Level Contributor
72 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

I booked this hotel in Jinan and did not let my Chinese hosts to book another hotel. The check-in process was quick enough. The lobby was elegant and very large. The room was very spacious and comfortable even I had booked a regular room. The room furniture was very chic and generally I liked this hotel very well. The breakfast was very delicious and had assorted dishes. The only problem for this hotel is location which is far from city center in new zone. It is perfect if you have come for business.

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank citoyen-du-universe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 3 June 2013
Thank you for your choice in Sheraton Jinan hotel. Ideally located in East New Town in the heart of Jinan’s new business, leisure and sporting district, it is your best choice for business trip. We will continue to work hard for you to create more comfortable in your experience. Sheraton Jinan hotel look forward to welcoming you again. We will provide you with better quality of service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 27 May 2013

Jinan is a "small" Chinese town of some 7 million people,... And it is great when coming from big mega cities to find a place like this Sheraton hotel to stay and enjoy the city and surroundings.
The hotel offers great facilities coupled with very friendly service, with plenty of smily faces that make your stay more comfortable. Personnel showed efficient and courteous.
The rooms are huge and very comfortable. Bathroom is greatly equipped, with a generous size bath and a separate shower that includes a rain type shower at the ceiling and a interior bench for a more comfortable shower and relax. The bed is very comfortable and there is a sofa for two people.
Food was good at the ground floor buffet restaurant.
A relaxing ad comfortable page to stay

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LuisMiguel808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 3 June 2013
Thank you for choosing Sheraton Jinan Hotel and sharing your valuable comments with us! We are so happy that our hotel has provided you with amazing experience. We are looking forward to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 May 2013

My client booked this hotel for us twice. It is one of the best hotels in Jinan, located next to the Olympic Sports Center. Staff are very friendly and check-in/check-out are usually very fast. Room is very clean. Lobby is very warm and has free wifi. Good variety of in-house restaurants and bars to keep guests entertained. The hotel seems quite popular both with foreigners and Chinese guests. I also like the security measures of using the room key when taking lifts.

Only problem is the location, far from city centre, no shops in the vicinity. Thus we either have to eat inside the hotel or take cab to find food. One night we had to work late and went out for dinner around 9pm, only to find that most of the restaurants have closed. The locals told us that there is not much night life here, people just go home after work, so the shops all close rather early.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank i-ben10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 3 June 2013
Thank you for your choice in Sheraton Jinan hotel. Ideally located in East New Town in the heart of Jinan’s new business, leisure and sporting district, be your best choice for business travel. Sheraton Jinan hotel look forward to welcoming you again. We will provide you with better quality of service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Definitely a worthy experience both in terms of stay and also access to city/other places. Situated next to the national games stadium -- this property will my favorite in Jinan, partly because the food spread suits international travelers, going beyond the traditional chinese choice. Also, the rooms are well equipped and the service is pleasant.

Though, it is important you need to pick the floor carefully so that you may have a pleasant stay. Overall, a decent property priced accordingly.

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Abhijith_Jayanthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 13 May 2013
Thanks so much for your highly praise. Welcome to stay in Sheraton Jinan Hotel again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pinerolo, Italy
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 26 April 2013

The hotel is quite good , very nice rooms , clean and quite big , bathroom is extremly good.
WiFI works good in the room and in all hotel .
The staff is very kind and at the reception theu speak good english .

Gym and swimming pool are fantastic .

Buffet restaurant is ok , even if the food is always the same....

In general , good hotel.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maxpapa1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 27 April 2013
Thanks for your highly praise to Sheraton Jinan Hotel. Welcome to stay in Sheraton Jinan Hotel again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 10 April 2013 via mobile

Front desk staff seems to be mostly trainees and quite confused.
Lovely bath and shower area.
Did not like the food but they make a really good decaf cappuccino and fried ice cream dessert was very good. They seem to want to cater to Japanese tourists with a lot of sushi at dinner.
Overall, very comfortable.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tokyoprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Manager at Sheraton Jinan Hotel, responded to this review, 12 April 2013
Thank you for your choice in Sheraton Jinan Hotel. And Welcome to Sheraton Jinan Hotel again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Jinan Hotel

Property: Sheraton Jinan Hotel
Address: No.8 Long'ao North Road, Jinan 250098, China
Region: China > Shandong > Jinan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jinan
#3 Luxury Hotel in Jinan
#7 Best Value Hotel in Jinan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sheraton Jinan Hotel 4.5*
Number of rooms: 410
Official Description (provided by the hotel):
Sheraton Jinan Hotel is strategically located at the East New Town, the center of Jinan’s new central business district, just minutes away to the new Olympic Sports Centre, Long Ao political area, Han Yu East Financial Center and Jinan High-tech Zone. Our hotel is of convenient transportation with only 40-minute drive to Jinan International Airport and Jinan Train Station, and is the official stop of airport shuttle bus Line 2. Settle in for a relaxing evening in one of our 410 beautifully appointed and spacious guest rooms or suites. All rooms at Sheraton Jinan Hotel feature our signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. With access to more than 4 restaurants and lounges at Sheraton Jinan Hotel, ranging from casual to fine-dining, there are plenty of cuisines to explore. Gather friends and family together at one of Sheraton Jinan Hotel’s restaurants including Feast all day dining restaurant, Miyabi Japanese restaurant and Yue Chinese restaurant, or have a cup of coffee and great selection of refreshing cocktail at Connexions Lobby Lounge. With over 3,500 square meters of function space plus a team of experienced events and banquet specialists, Sheraton Jinan Hotel is a great choice for events – Whether it is a large-scale conference, a corporate gathering, or a fantastic wedding. 13 versatile and flexible function rooms range in size from 40 to 1222 square meters, ensuring you will find the ideal venue for your events and meet your individual needs. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Jinan Hotel Shandong, China

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