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“Everything was perfect”

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Sheraton Jinan Hotel
Ranked #2 of 1,160 Hotels in Jinan
Certificate of Excellence
Reviewed 5 November 2013

I stopped writing reviews at TripAdvisor for a long time as I felt there as nothing in it for me and when I write good comments about any hotel the prices go up! However, this Sheraton in Jinan was really a good hotel and I cannot help writing this review to let the world know that because of this Sherton, Jinan is a better place to visit.

We stopped at this hotel on our long drive from Shanghai to China in July 2013. After a long day of driving and seeing all the dirty trucks and rude drivers, we found this impeccably maintained, almost brand new, giant hotel in front of us. Around the hotel there are a lot of new but empty constructions. All the street names were named after the Olympic Games. The hotel staff was professional, dedicated and fast. We had dinner in the Chinese restaurant on the second floor and found the food exceptionally good, and the breakfast the next morining was wonderful as well. It was almost hard to believe that a world class Sheraton was located in the middle of a city like Jinan. I would love to visit Jinan again, just so that I can stay at this hotel.

  • Stayed: July 2013, travelled with family
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Thank atwater5122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 11 November 2013

Thanks so much for your comments on Sheraton Jinan Hotel, especially, after you have stopped writing comments for such long time. We are glad to make your trip easy with our warm service. We hope the quality service you had experienced here will make you a better image for the Sheraton worldwide. Sincerely welcome you back to Sheraton Jinan hotel again and create a memberable time together!

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80 - 86 of 396 reviews

Reviewed 3 November 2013

Ive stayed here four or five times now and the service, friendliness and level of comfort is excellent each time. Even when we've had problems with early/late arrivals or changes of business plans they go out of their way to accommodate. Fantastic for business travel, though as noted, this is Not the centre of town, so a driver/taxi essential - but such a nice place to come home to and enjoy a lovely deep bath and huge comfy bed after a hectic day of meetings.
Secret tip: the second floor Chinese restaurant has really delicious fresh-out-of-the-oven custard tarts, and sensational Liulian su (baked durian cake) and you can buy them without having to do the whole banquet thing. Delicious!

Stayed: October 2013, travelled on business
Thank Sparklarkly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 4 November 2013

Thanks for your choice and loyalty of Sheraton Jinan Hotel. We are very appriciate your postive feedback about our service and it would be very helpful for our service quality improvement. For your secret tips about our outlet, we are glad to offer you the Dim Sum set menu including all the delicacy as you mention in your comments. Sincerely welcome to Sheraton Jinan Hotel again.

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Reviewed 27 October 2013 via mobile

It was a pleasant surprise to find such good standards in 2nd tier city of Jinan. The hotel room is modern and well maintained. Food is surprisingly good quality, and I enjoyed both breakfast and room service meals. Had dinner at the Japanese restaurant and found the sashimi to be quite fresh.

Kudos to the staff!

Stayed: October 2013, travelled on business
Thank Irene Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 4 November 2013

Thanks for your choice of Sheraton Jinan Hotel and share your expereience with us. Our Miyabi Japanese restaurant prepare the fresh and tasty food for our clients. I hope you had a good time there. You are sincerely welcome to come back to our hotel in the furture.

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Reviewed 23 October 2013 via mobile

After nearly 30 hours of travel I was greeted by the comfort and high quality of the Sheraton in Jinan, Shandong province. This is a true 5 star hotel, large comfortable rooms, excellent hotel lounge with many choices in the breakfast and dinner buffet. If in the area I highly recommend this hotel.

Stayed: October 2013, travelled on business
1  Thank Road_warriorXTRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 28 October 2013

Thanks for your choice of Sheraton Jinan Hotel. We are sincerely to offer hight quality service to make sure your journey comfortable with us. Welcome back to Sheraton Jinan Hotel again and spend your nice time with us.

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Reviewed 14 October 2013

I stayed in Sheraton Jinan Hotel for a night in early Sep, my overall impression was very good. My room was facing to the sport center, I could see the city view without any obstacle. Room was new and the bed was very comfortable. If I visit Jinan next time, I will probably stay in this hotel again. However, one disadvantage has to be considered, the location is quite far away from city center (about 30 minutes by taxi) and there was nothing nearby the hotel.

  • Stayed: September 2013, travelled as a couple
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Thank Chun Sek F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 22 October 2013

Dear Chun,

Thanks for your choice of Sheraton Jinan Hotel. We are sincere to send our high quality service to please your journey. Welcome back and stay with us in Jinan again.

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Reviewed 14 September 2013

I'd been to Sheraton Jinan for 2 nights. Room was in a good condition with a big bathroom. Service was good with 24 hrs room service. Breakfast was average, not too many selections of foods. Staffs were ok with good skill in English. I would stay in Sheraton Jinan for my next visit. However, location is quite far from city center. You would need your private car.

Room Tip: Beds were big, even twin room still provided with two double beds. Higher floor is better for the vi...
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  • Stayed: September 2013, travelled on business
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Thank Ittipon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 18 September 2013

Dear Ittipon,

thanks for your Chice of Sheraton Jinan Hotel as your home in the city. I am glad to see you enjoy staying with us. The "Sweet Sleeper Bed" is one of signature service of Sheraton Hotel, which Specially design for your sweet dream. And Our Staff are always there for your assitance and make the hotel feel like home.
Sincerely welcome to Sheraton Jinan Hotel again.

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Reviewed 26 August 2013

Stayed for one night on business trip to Jinan. Overall a very good stay.

Positive features (+):

~ friendly and helpful staff
~ large rooms
~ great sport facilities

Negative features (-):

~ location
~ breakfast (not bad but kind of average)

  • Stayed: August 2013, travelled on business
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Thank Edoardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zhu m, Public Relations Manager at Sheraton Jinan Hotel, responded to this reviewResponded 5 September 2013

Dear Mr. Edoardo,

Sincerely, thanks for your choice of Sheraton Jinan Hotel. We are glad to receive your compliment of our service and staff. We will continue delivering our friendly and warm service to our guests. For the problems you mention, we will keep on working on and make the improvement. Look forward you to staying with us again.

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Additional Information about Sheraton Jinan Hotel

Address: No.8 Long'ao North Road, Jinan 250098, China
Region: China > Shandong > Jinan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jinan
#2 Luxury Hotel in Jinan
#7 Best Value Hotel in Jinan
Price Range: £79 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Jinan Hotel 4.5*
Number of rooms: 410
Official Description (provided by the hotel):
Sheraton Jinan Hotel is strategically located at the East New Town, the center of Jinan’s new central business district, just minutes away to the new Olympic Sports Centre, Long Ao political area, Han Yu East Financial Center and Jinan High-tech Zone. Our hotel is of convenient transportation with only 40-minute drive to Jinan International Airport and Jinan Train Station, and is the official stop of airport shuttle bus Line 2. Settle in for a relaxing evening in one of our 410 beautifully appointed and spacious guest rooms or suites. All rooms at Sheraton Jinan Hotel feature our signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. With access to more than 4 restaurants and lounges at Sheraton Jinan Hotel, ranging from casual to fine-dining, there are plenty of cuisines to explore. Gather friends and family together at one of Sheraton Jinan Hotel’s restaurants including Feast all day dining restaurant, Miyabi Japanese restaurant and Yue Chinese restaurant, or have a cup of coffee and great selection of refreshing cocktail at Connexions Lobby Lounge. With over 3,500 square meters of function space plus a team of experienced events and banquet specialists, Sheraton Jinan Hotel is a great choice for events – Whether it is a large-scale conference, a corporate gathering, or a fantastic wedding. 13 versatile and flexible function rooms range in size from 40 to 1222 square meters, ensuring you will find the ideal venue for your events and meet your individual needs. ... more   less 
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Also Known As:
Sheraton Jinan Hotel Shandong, China

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