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“5-Star in hospitality!”

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Sheraton Jinan Hotel
Ranked #3 of 1,113 Hotels in Jinan
Certificate of Excellence
Portland, Oregon
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“5-Star in hospitality!”
Reviewed 14 July 2014 via mobile

I always believe that when you set out to do something, always do it right and you will have the results to show for it. Such is the case with Sheraton Jinan. The service from the front desk to the staff at the Feast was impeccable and attentive. They saw to our every needs and even went beyond what they would do by providing us with a breakfast-to-go because we had an early flight leaving Jinan.
It was hard to say 'Good-bye' to them when we eventually had to leave.

Stayed June 2014
Helpful?
Thank whichcitynow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Coordinator at Sheraton Jinan Hotel, responded to this review, 21 July 2014
Thanks for your comments to Sheraton Jinan Hotel and we are glad you could enjoy your journey here. We prepare many benefits to welcome our SPG members. We hope our sincere service will let you have a warm and memorable experience in Sheraton Jinan Hotel and welcome back to be with us when you visit Jinan for the next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portland, Oregon
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2014

As I've always said a hotel is just a building but it is the staff that makes the difference. And once again the Staff at the Sheraton Jinan, from the Front Desk, to Feast and Yue to the young man making the room up every day had proven this point during my recent lenghty stay! Great job!!!!

Its people taking the extra time to advise me about special foods being offered or help with dinner reservations to thinking and asking is we need a "Breakfast to go" because we departed early in the morning, the Staff at the Jinan Sheraton were a step well above other hotels!

It was a pleasure to be there!!! I will look forward to returning and seeing all our new found friends!!!!

Room Tip: The hotel is in an area being developed but there are many taxis, and many places to eat not far awa...
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  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank HeadsUp737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Coordinator at Sheraton Jinan Hotel, responded to this review, 21 July 2014
Thanks for your generous comments on Sheraton Jinan Hotel. We intend to offer warm and thoughtful service to every guest and give them a home on their journey. Welcome back to Sheraton Jinan Hotel and we expect to meet you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane Valley, Washington
Level Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 May 2014

The service is great from the moment you arrive at the front door through check-out. The staff is very helpful and pleasant. They are very tuned to making sure you feel very well taken care of – speeding you through check in, assisting with any questions and generally being super pleasant. The lobby bar is eye popping and the in-hotel food is super. I’d recommend this and stay here again without a doubt. Side note – if you get here by way of Beijing, the high speed train is the way to go!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Executive at Sheraton Jinan Hotel, responded to this review, 6 May 2014
Thanks for your comments to Sheraton Jinan Hotel and we are glad you could enjoy your journey here. We prepare many benefits to welcome our SPG members. We hope our sincere service will let you have a warm and memorable experience in Sheraton Jinan Hotel and welcome back to be with us when you visit Jinan for the next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

Excellent service all the way. The room is beyond five stars (on the preferred guest levels). There are many restaurants to choose from inside the hotel. Fitness centre has plenty of good quality equipment with large in door pool. I was looked after very well by one of the management trainees. Very impressive service. Will definitely stay at this hotel for my next visit.

Stayed December 2013, travelled on business
Helpful?
Thank Krieng P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Executive at Sheraton Jinan Hotel, responded to this review, 27 April 2014
Thanks for your kind and generous comments on Sheraton Jinan Hotel. We are very glad that you had a good time to stay with us. Sheraton care their every guest and intend to provide them the best experience of the accomodation, dining as well as the fitness center which ia one of Sheraton signature service. You are welcome to stay with us every time you are in Jinan. Look forward to see you again in Sheraton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
115 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 17 April 2014

We were on a trade delegation to Jinang and i tend to be a bit sceptical when i dont book hotels for myself and maybe even more so when my chinese counter parts book for me as they tend to take short cuts to save money.(Yes they are cheapskates!).This hotel is relatively new and directly opposite the new sports arenas which were built for the asian pacific games. The hotel can be summed up in 2 words TOP CLASS. The service is exemplary ,many staff speak english , the rooms are large,I was allocated a suite which was about 80 square metres of luxury and the buffetrestaurant gave a wonderful morning breakfast with unlimited selections to choose from.
The good thing is it also very close to the new high tech industry zone for easy access and government meetings.For those wanting entertainment there are some karioke bars about 15 minutes walk away.You feel completely safe in this area at night even when walking around mid night.Yes it is about 20 minutes drive from the central part of town but in reality there isnt a lot there to get you excited shopping wise but highlight is the local park with its spring water waterways.It is a very beautiful and then leads out onto the lakes of Jinan.
Overall Jinan is a pretty place and well worth the visit to encapture the historic birthplace of modern China. The local government is steering this city to become an economic hub to overseas investors and more and more people will discover rare jewel in Chinas crown from a business and tourist perspective.
Lastly after a hard days work ,you come back to the Sheraton where the most comfortable of beds await.I will be going back to Jinan and now there is only one place i will stay.The Sheraton

Room Tip: Do the gardens and lakes boat tour, beautiful scenery and a picture of the historic capital and birt...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glenroben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Executive at Sheraton Jinan Hotel, responded to this review, 17 April 2014
Thanks for your comments to Sheraton Jinan Hotel and we are glad you could enjoy your journey here. Sheraton Jinan Hotel is located ate the East New Town, the centre of Jinan's new central business district, just minutes away to the new Olympic Sports Centre. Hotel has 4 restaurants and lounges: Feast all day dining restaurant, Yue Chinese restaurants, Miyabi Japanese restaurant and ConneXions lobby lounge. You are welcome to stay with us every time you are in Jinan. Look forward to see you again in Sheraton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 April 2014

I love staying at the Sheraton, Jinan. The staff are very attentive and friendly. The hotel is perfect for business visits.
The rooms are large and the nightly entertainment and food are very enjoyable. My partner and I are SPG members and love the highly quality service.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Marcom Executive at Sheraton Jinan Hotel, responded to this review, 17 April 2014
Thank you for your cooments to Sheraton Jinan Hotel and we are glad you could enjoy your journey here. We prepare many benefits to welcome our SPG members. We hope our sincere service will let you have a warm and memorable experiece in Sheraton Jinan Hotel and welcome back to be with us you visit Jinan for the next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
60 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 March 2014

The hotel Sheraton Jinan is fantastic hotel in terms of service and overall ambience. It's located quite some distance from the downtown of Jinan and hence perhaps not the best choice for a tourist. However excellent choice for a business traveller. Service is just fantastic and beyond your usual expectations in Mainland China. Rooms are large and in good condition.

Besides good breakfast, executive lounge offers comfortable sofas, work facilities and decent selection of late afternoon snacks and drinks.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grace G, Public Relations Manager at Sheraton Jinan Hotel, responded to this review, 11 March 2014
Thanks for your generous comments on Sheraton Jinan Hotel. We intend to offer warm and toughtful service to every guest and give them a home on their journey. Welcome back to Sheraton Jinan Hotel and we expect to meet you here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Jinan Hotel

Property: Sheraton Jinan Hotel
Address: No.8 Long'ao North Road, Jinan 250098, China
Region: China > Shandong > Jinan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jinan
#3 Luxury Hotel in Jinan
#6 Best Value Hotel in Jinan
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sheraton Jinan Hotel 4.5*
Number of rooms: 410
Official Description (provided by the hotel):
Sheraton Jinan Hotel is strategically located at the East New Town, the center of Jinan’s new central business district, just minutes away to the new Olympic Sports Centre, Long Ao political area, Han Yu East Financial Center and Jinan High-tech Zone. Our hotel is of convenient transportation with only 40-minute drive to Jinan International Airport and Jinan Train Station, and is the official stop of airport shuttle bus Line 2. Settle in for a relaxing evening in one of our 410 beautifully appointed and spacious guest rooms or suites. All rooms at Sheraton Jinan Hotel feature our signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. With access to more than 4 restaurants and lounges at Sheraton Jinan Hotel, ranging from casual to fine-dining, there are plenty of cuisines to explore. Gather friends and family together at one of Sheraton Jinan Hotel’s restaurants including Feast all day dining restaurant, Miyabi Japanese restaurant and Yue Chinese restaurant, or have a cup of coffee and great selection of refreshing cocktail at Connexions Lobby Lounge. With over 3,500 square meters of function space plus a team of experienced events and banquet specialists, Sheraton Jinan Hotel is a great choice for events – Whether it is a large-scale conference, a corporate gathering, or a fantastic wedding. 13 versatile and flexible function rooms range in size from 40 to 1222 square meters, ensuring you will find the ideal venue for your events and meet your individual needs. ... more   less 
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Also Known As:
Sheraton Jinan Hotel Shandong, China

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