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“Beautiful new hotel in the heart of the city”

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InterContinental Jinan City Center
Ranked #1 of 1,140 Hotels in Jinan
Certificate of Excellence
Reviewed 9 August 2014

This new hotel is actually a recent addition to the existing hotel (currently under renovation). The new state-of-the-art gym, pool and spa are not yet in operation (will open very soon) - if it were I would definitely give it 5 stars. Great location - centrally located and connected to a new, luxury shopping mall. The guest grooms are spacious with beautiful bathrooms. If you visit in the warmer months check out the rooftop bar one evening with views to the adjacent park!

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank oakland_diner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 14 August 2014

Dear oakland _diner,

Many thanks for taking your time and comments.
It is great to hear you have enjoyed the hotels location as in the center of Jinan's most sophisticated surroundings, interconnected to world class luxury brands and fashion boutique experience. Close to UNESCO world heritage sites, the Baotu Spring Park, Daming Lake and Thousand Buddha Mountain .Thank you for mentioning the one and only roof top garden lounge with a stunning view to the City Skyline. We are very excited for opening soon of the city largest upscale hotel health club and facilities, high- end and contemporary setting covering over 2600sm2 on the 7th floor with daylight and ultra modern fitness equipment, spinning cycling, a yoga studio, complete renovated swimming pool and a Luxury Spa.
My team and I we are looking forward to warmly welcome you back soon and to introduce you more exciting life style outlets to come with a seamless service attention.

Kind regards
Florian Heiner
General Manager

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Reviews (583)
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62 - 68 of 583 reviews

Reviewed 4 August 2014

This is the first time for me to stay at this hotel after its total renovation. Conveniently located in the city center with easy access to the business, shopping malls and sightseeing sites, it looks much better than usual from outside and inside. The rooms are spacious and comfortable. The fit room is temporary and simple. There are not too many choice for the breakfast.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
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Thank C Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 6 August 2014

Dear CZ ,

Warm greetings from Crowne Plaza Jinan City Center!

Many thanks for your time and kind remarks.
We are pleased to know that you have enjoyed our hotels prime city center location, your stay experience overall at our newly transformed hotel tower re-opening of the Crowne Plaza Jinan City Center which makes it most favorable for business and leisure activities and interconnected to the extended high -end luxury fashion branded life style shopping complex.
My entire management team and associates would like to thank you especially for your constructive remarks concerning our facilities as this will aid us in striving to make ourselves better. Following your comments during your stay, the current Fitness center area at present has been limited and just temporary.
We are very excited to announce the opening soon of the city largest upscale hotel health club and facilities, high- end and contemporary setting covering over 2600sm2 on the 7th floor with daylight and ultra modern international branded fitness equipment, spinning cycling, a yoga studio, renovated swimming pool and a Luxury Spa.
We do sympathize and taken sincere note about your breakfast variety experience during your stay. With your generous remarks this will aid us in striving to enhance the attention to detail for consistency and engaged customized choice for a breakfast culinary offering to any customer’s preference–with extended fresh and healthy life cooking stations as tailored made to your needs.
Our entire teams are looking forward to welcoming you back soon again to service from heart and to assure a lifestyle quality and new exciting outlets and room inventory to come to provide with a essential seamless service attention, affirmation and rejuvenation.

Many thanks again.

Kind regards,
Florian Heiner
General Manager

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Reviewed 24 July 2014

The renovation of this hotel is absolutely stunning. I stayed here 3 years ago and the difference between then and now is nothing short of dramatic.

The lobby is filled with natural daylight from the atrium above and the layout is the most beautiful of any Crowne Plaza that I've stayed in China.

I usually travel for business in China but on this visit I was with my family and we all had a wonderful stay in the well appointed and very attractive room. Room size was more than ample for our family of 4. The rate was very reasonable as well.

All of the staff were very professional, helpful, and friendly as people from Shandong province are known for.

I give this hotel a "two thumbs" up!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank tmaxmeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 29 July 2014

Dear tmaxmeta,

Many thanks for your recent stay with us, the time and kind comment, the generous and positive recommendation about your excellent experience at the Crowne Plaza Jinan City Center.
It is great to receive your kind feedback about our impressive natural sun lighted grant lobby design and that you have mentioned the changes we have made as it had been a complex transformation into a complete new sophisticated and unique classic grand design concept to create the feel for innovative elements blended and touching on all aspects for our brand new exterior and interior styling for a seamless flow into a upscale contemporary and for innovative energy creation.
And appreciated for highlighting our spacious rooms and actually in average the largest in the City with over 58sm2 in size.
Especially we are delighted you have recognized our engaged ladies and gentlemen who did provide a seamless service during your stay with us.
Your kind remark does have a wonderful impact, especially when our guest recognizes these. We do regular feedback on all our guest comments among our functional team leaders and their individual contributions through our people.
My team and I we are looking forward to warmly welcome you back soon and to introduce you more exciting life style outlets to come to stimulate with a seamless service attention.

Kind regards,
Florian Heiner
General Manager

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Reviewed 11 June 2014

this hotel is one of the better crowne plaza i have stayed at. Have been all over China and this hotel rates very well the room was great the the fit out and presentation of the hotel was well done.
The staff were to happy to help with anything you needed the only down side for me was i was only there for one night to short a stay to enjoy the hotel and all the surrounding areas.
If business brings me back to Jinan will be coming back to this hotel again.

  • Stayed: June 2014, travelled on business
    • Value
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2  Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 16 June 2014

Dear David H.

Many thanks for your time and kind remarks.
We are very delighted about your overall experience at Crowne Plaza Jinan City Center.
Especially that our people did well engage to assure seamless service quality and affirmation during your stay in Jinan City.
It is our wish to welcoming you back soon again for an extended visit in Jinan City with us as to fully enjoy most of our outlets either for an exquisite fine dining culinary experience or to take a visit at our newly opened Roof Top Garden with a panoramic view overlooking the City Skyline and Buddha Mountain Scenery where you able to casual relax with draft beers, fine wines and a delicious BBQ lifestyle after a long business day.

Many thanks again and please feel free to get directly in touch with me on your next travel arrangement.

Kind regards,

Florian Heiner
General Manager

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Reviewed 28 May 2014

Stayed here in May 2014 and must say the hotels design is fantastic. This only opened (reopened) Jan 2014. Rooms are great - well fitted and spacious. The location - city centre - means lots to see and shops/restaurants nearby. Taxis` are a bit hard to get and they wont drop you at door unless you insist as its difficult for them. The staff are really helpful and I have only praise for them, especially the guy at the door who stood for 10mins trying to get me a taxi! Only had breakfast - which was fine - so cant really comment on food. Late checkout, so I could get an evening flight, wasn't a problem for reception either. Really recommend this for business or pleasure - i have stayed several hotels in Jinan, but this is the best in the city.

  • Stayed: May 2014, travelled on business
    • Value
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    • Sleep Quality
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1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 30 May 2014

Dear Paul M.

Thank you very much for taking your valuable time and kind remarks.
We are delighted for mentioning our doorman service in particular being well engaged and helpful. Our aim is to provide high- end classic contemporary hotel facilities delivered by our team of empowered passionate and service minded people with attention to detail from heart to make the stay a complete experience.
We apologize and sympathize with you for the inconvenience that you have encountered waiting for the taxi and your kind alerts have been documented and certainly looked into for solutions and actions.
We are looking forward to having the opportunity to welcoming you back soon again and having the chance to experience our extended choice of fine culinary as well.
Please feel free to get in touch with me on your next visits to Jinan City.


Many thanks again.

Warm regards,

Florian Heiner
General Manager

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Reviewed 20 May 2014

On my second stay I the hotel, I was again taken back by the beautiful design and workmanship of the hotel and just as important. the excellent service provided by its staff. From the janirorial staff to the management, everyone greets you with a warm smile and ni hao. This beautiful hotel is enhanced by an excellent cooking staff which is led by a French trained award winning chef. Food service is equaly impressive and special. The location of the hotel is excellent and the best if you are visiting JiNan City.

Room Tip: Select a room with a view of the Sping City Park so you can watch the acitivities during the day and...
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank sakodaesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 21 May 2014

Dear sakodaesq,

We are delighted to have you frequently back at the Crowne Plaza Jinan City Center and do appreciated your valuable time for your kind remarks.
Our entire team feels encouraged that we have provided an excellent stay experience again. As you have kindly indicated our newly designed contemporary hotel tower and outlets, impressive fine culinary choices.
Especially it is very heartening that you have highlighted our people warm service and engagement.
Thank you very much again and we are looking forward to having you back soon again for an extended seamless service and rejuvenation at Crowne Plaza Jinan City Center.

Warm regards,

Florian Heiner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

I`ve encountered a great service, very friendly and helpful staff, excellent fine dining experience, a nice overall hotel ambiance, nice room design with a comfortable bed for an immediate well being. I`m sure I`ll come back.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Leonore A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlorianHeiner, General Manager at InterContinental Jinan City Center, responded to this reviewResponded 16 May 2014

Dear Leonore A.

Many thanks for your time and kind comments. We are delighted about your experience at the Crowne Plaza Jinan City center has met within your expectations. We kindly appreciated you have mentioned the seamless service provided by our teams, the excellent fine dining and overall ambience at our complete new reconstructed upscale Grand Hotel lobby and tower extension with its fine collection of luxury rooms and suites. We are glad that you have kindly mentioned the comfortable bed and well being -restoration and rejuvenation.
Your kind remark does have a positive impact, especially when our guest do recognize this and as we do regular feedback all our guest comments among all our people and its functional teams.
We are looking forward to welcoming your back soon again.

Warm regards,

Florian Heiner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Jinan City Center

Address: No. 3 Tian Di Tan Road, Lixia District, Jinan 250011, China (Formerly Crowne Plaza jinan City Center)
Phone Number:
Region: China > Shandong > Jinan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Jinan
#1 Spa Hotel in Jinan
#3 Business Hotel in Jinan
#4 Best Value Hotel in Jinan
Price Range: £78 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Jinan City Center 4.5*
Number of rooms: 366
Official Description (provided by the hotel):
Crowne Plaza Jinan City Center managed by InterContinental Hotels Group and famed for its prime location.Explore our 370 rooms and suites upscale five-star contemporary designed hotel complex interconnected to an extended luxury branded shopping experience.Check in on the 7th floor at our large airy sun lighted grand lobby , featuring waterfalls surrounded by natural lush green trees for a stimulating welcome experience.Enjoy high life with a glass of wine at the one and only city roof top garden lounge with a panorama view overlooking the City Spring Square and its breathtaking thousand buddha mountain scenery.For ultimate corporate and glamorous wedding events do access the large Crowne Grand Ballroom, pillar less and high ceiling.To make bussiness smooth and leisure activities energizing , our passionate and empowered team will support with attention to detail to assure seamless service provided for a complete successful travelling experience. ... more   less 
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Also Known As:
Crowne Plaza Jinan City Hotel Jinan
Crowne Plaza Hotel Jinan
InterContinental Jinan City Center Shandong, China

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