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“Not a five star!”

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Surf Plaza Resort Hotel
Ranked #145 of 1,654 Hotels in Qingdao
China
1 review
“Not a five star!”
Reviewed 17 June 2008

I chose this hotel for a family vacation based on many photos and descriptions from the internet that now I know where misleading. It is very near the beach which was nice for my kids but the facilities at the Surf Plaza were lacking. It does NOT have cable, therefore there are no foreign tv channels. Although you have individual thermastats in each room, they don't turn on the main unit for air conditioning until they feel it's hot enough. We were very warm in our rooms and only got the fan when we turned on the "cool" dial. The bathrooms have some mold around the edges and the carpet is not very clean. The swimming pool was very cold but it didn't matter since when we tried to go for a swim they told us it was closed for a wedding. We also tried to use the spa but was told it was closed indefinitly. We also had reserved it for 4 nights but when we arrived they only had our room reserved for 3 nights. We had to book a different room the last night and move our whole family.
The views are nice of the ocean from rooms but I would only classify this hotel as a 3+ star. Disappointed on many levels!

  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sukey66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
A TripAdvisor Member
Reviewed 13 September 2005

The staff at this "resort" is very rude and ignorant. Selling the hotel on fake facilities that does not exist but they happily confirms these over the phone. For instance the beach is no longer accessable as a major construction project is ongoing.

I would not recommend to any to visit this place, we chose to move after only one day.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surf Plaza Resort Hotel

Property: Surf Plaza Resort Hotel
Address: No.316 Hong Kong East Road, Laoshan District, Qingdao 266061, China
Region: China > Shandong > Qingdao
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#43 Luxury Hotel in Qingdao
#61 Best Value Hotel in Qingdao
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Surf Plaza Resort Hotel 5*
Number of rooms: 24
Official Description (provided by the hotel):
Qingdao will be the host city for water sports at the 2008 Olympic Games. Its other claim to fame is that it is the home of Tsing Tao beer, seen in all the world's Chinese restaurants. The Surf Plaza Resort enjoys a pride of place on the beach - the perfect place to stay whether you are travelling on business or for pleasure. The Presidential Suites are equipped with state-of-the-art facilities including bathrooms of over 50 sq. m. All the suites enjoy a sea view. The resort's 70-metre swimming pool is unique in China being made of white marble, a material traditionally used for engraving and sculpture. It will become the spectacular centrepiece of Qingdao Star, a new recreation club, scheduled to open soon. The Mirage Restaurant, serving the finest international cuisine, overlooks the Yellow Sea to the Laotian Mountains beyond. But there is a wealth of choice in the Lincoln Bistro which specialises in Chinese or western seafood. ... more   less 
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Also Known As:
Surf Plaza Hotel Qingdao

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