The official website shows a price when you are booking, but later at the hotel when you are going to pay the price change.
They inform in the website that a 10% and 5% will be charged, but even with these amounts the final price change when paying at the hotel.
When booking you receive a notification but no price shown.
When logging in the website the price is quite confusing because they split it up in different terms.
We made a complaint but they redirection you to the hotel in question and nothing is solved.
We traveled to another city of China and didn’t book again due to this problem in Dation, so Holiday Inn lost us as customers.
The staff in reception is inefficient and with poor English, just the managers on duty in the morning and in the evening were quite professionals.
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