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“Very average, borderline poor”

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The Loft Design Hostel
Ranked #2 of 566 Chengdu B&B and Inns
Reviewed 9 July 2013

The rooms are large and the bed is comfy and clean. However, the rooms vaguely look like the professional photos they are very misleading. There was exposed wires wrapped up with insulation tape, a noisy air-con unit, the floor was dusty, the TV didn't work and the original radiator hadn't been cleanded in years.The bathroom is pretty dull, it needs a revamp but is reasonably clean. The rooms is a cross between a students bedroom and a squatters den. We stayed on the 3rd floor where there was supposed to be wifi but an iPad and iPhone didn't pick up the signal so we had no wifi in the room even though we was supposed to. We asked the reception staff to why this was and thy said they will look not it but it never got fixed and we was never given a reason why.

There is a cafe downstairs which was nice at first - good food and service. However, upon our second visit we was serviced by a girl called cindy. My girlfriend asked for an omelette with just cheese and bacon with no ingredients (onions etc) but was told that this wasn't possible as it would impair the taste, although, that is how she likes it so it wouldn't impair the taste for her. She ended up ordering scrambled egg and I ordered an omelette with 2 sprites. The scrabbled egg came and it was awful. My omelette never came after another 20 minutes of waiting and we had to order it again along with the sprites which we didn't receive. It took 45 minutes for for me to eventually get my omelette and the 2 cans of sprite. The omelette was again terrible. It also didn't have any cheese inside which was an ingredient on the menu (obviously the missing ingredient must have impaired the taste).

The reception staff are very helpful. Probably would stay here again for a night or two just for the cheap price. The hotel is within a 10-15 minute walk to the metro station with some nice local restaurants.

Room Tip: High floor piece and quiet or a low floor if you want wifi
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  • Stayed: June 2013, travelled as a couple
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1  Thank Day48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 June 2013

I spent 10 days in The Loft and loved it. The place is really cool and comfortable, staff is very helpfull, bathrooms are very good. Location is very good too and theres a great place for masagges in the same street as well as good coffee shops and restaurants. Highly recommended!

  • Stayed: April 2013, travelled solo
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1  Thank Angeles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

We stayed here for two nights in May and had a wonderful time. The hostel has a really friendly and relaxed atmosphere and everything about it is to a very high standard- it was our favourite hostel in China by far.

We had a double private en suite room which was very clean, spacious and nicely decorated. The wifi in the communal area works well. You should also be able to use the wifi on each floor, however we had some difficulties connecting in our room on the third floor. Luckily this wasn't a problem as the communal area is a really nice and a very comfortable place to be so we were happy to sit and relax and use the wifi downstairs. There are various 'cubbies' with sofas/beanbags, TVs and DVDs for you to cosy into and relax. We didn't interact with many other travellers but everyone seemed very friendly.

The hostel is in a convenient location with a metro line within walking distance and many bus routes serving the area. The area is surrounded by many cute/chic cafes and bars and has a really nice vibe to it.

One of the best things about this hostel was the staff- incredibly friendly and very helpful. We ended up changing our itinerary while we were there and they were particularly helpful in this regard- letting us change our reservation and allowing us to use the phone to change our flights. They recommended a great restaurant for us to go to locally, helped us chose dishes we liked in advance and wrote these down in chinese for us to hand to the waitress when we arrived as there was no English/picture menu! They have typed strips of paper at reception which you can take to hand to taxi drivers which have the Chinese for where you want to go to which comes in very handy. We were also able to have a proper conversation with the staff, who had a great sense of humour!

We booked a trip to the Panda Breeding Centre through the hostel as we worked out this cost about the same as going independently with a taxi driver. We have no complaints about the trip and were glad we booked in this way.

To the staff at Loft Hostel- thank you- to everyone else- you must stay at this hostel!!

  • Stayed: May 2013, travelled as a couple
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1  Thank Rosie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

The staff was knowledgeable and some were quite talkative which was a change from our hometown. The hotel itself is beautiful and the rooms wonderful. We had the honor of experiencing real hospitality and because our stay was so wonderful we ended up staying an extra night which the staff dealt with easily.

  • Stayed: May 2013, travelled with friends
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1  Thank Alano A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2013

Perhaps one of the best hotels I have stayed in. Do not be put off by the word "hostel". Book an ensuite room and you will not be disappointed - certainly at the price.The hostel is perfectly placed to explore Chengdu. There is a metro station within easy walking distance (10-15 minutes) and plenty of bus routes close by. The staff were exceptional and could not have been more helpful in making suggestions from a personal itinerary to writing instructions in Chinese to show taxi drivers. The food was great too. Try their breakfast omelettes and club sandwich. Also there are some nice cafes along the street. Well done and thank you to everyone at the Loft Design Hostel!

  • Stayed: May 2013, travelled solo
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1  Thank chrisbrown101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013 via mobile

One of the best hostels I've stayed at, excellent rooms and a really nice atmosphere to the place. Caters well to couples and families as well as those seeking dorm rooms. Good value for money, would happily stay here again.

  • Stayed: March 2013
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Thank greenpirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

Nice place to stay, staff are great, good vibe to communal areas, decent rooms.

Location is good - in fact better than it looks on the map. We walked nearly everywhere from here (although we're walkers).

Only complaint: no hot showers during the day in rooms on upper floors.

Room Tip: No hot showers during the day in rooms on upper floors.
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  • Stayed: April 2013, travelled as a couple
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Thank JBBre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Loft Design Hostel

Address: No.4 Xiaotong Alley, Zhongtongren Road, Qingyang District, Chengdu 610031, China
Region: China > Sichuan > Chengdu
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 566 B&Bs / Inns in Chengdu
Price Range: £25 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — The Loft Design Hostel 1*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to the Loft Hostel, a fun and comfortable place to stay. ... more   less 
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Also Known As:
The Loft Design Hotel Chengdu

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