The rooms are large and the bed is comfy and clean. However, the rooms vaguely look like the professional photos they are very misleading. There was exposed wires wrapped up with insulation tape, a noisy air-con unit, the floor was dusty, the TV didn't work and the original radiator hadn't been cleanded in years.The bathroom is pretty dull, it needs a revamp but is reasonably clean. The rooms is a cross between a students bedroom and a squatters den. We stayed on the 3rd floor where there was supposed to be wifi but an iPad and iPhone didn't pick up the signal so we had no wifi in the room even though we was supposed to. We asked the reception staff to why this was and thy said they will look not it but it never got fixed and we was never given a reason why.
There is a cafe downstairs which was nice at first - good food and service. However, upon our second visit we was serviced by a girl called cindy. My girlfriend asked for an omelette with just cheese and bacon with no ingredients (onions etc) but was told that this wasn't possible as it would impair the taste, although, that is how she likes it so it wouldn't impair the taste for her. She ended up ordering scrambled egg and I ordered an omelette with 2 sprites. The scrabbled egg came and it was awful. My omelette never came after another 20 minutes of waiting and we had to order it again along with the sprites which we didn't receive. It took 45 minutes for for me to eventually get my omelette and the 2 cans of sprite. The omelette was again terrible. It also didn't have any cheese inside which was an ingredient on the menu (obviously the missing ingredient must have impaired the taste).
The reception staff are very helpful. Probably would stay here again for a night or two just for the cheap price. The hotel is within a 10-15 minute walk to the metro station with some nice local restaurants.
- Official Description (provided by the hotel):
- Welcome to the Loft Hostel, a fun and comfortable place to stay. ... more less
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- Also Known As:
- The Loft Design Hotel Chengdu