This hotel was one of many I recently stayed in while on business in China. The hotel itself is perfectly nice. It is a typical high rise city hotel. The lobby was very nice and clean. The problem came when I asked to make sure I had a non-smoking room. The manager told me that I had a smoking room because there were no non-smoking rooms left. I said that wasn't acceptable and it wasn't acceptable to five other people that I was with. He told us he would have the room "sprayed" (whatever that means), but smoke makes me completely ill. We ended up having to have our Chinese host come and argue with the manager about finding us non-smoking rooms. She spent at least 20 minutes arguing with him and then he told us he would put us on an executive floor, but we would need to pay the extra. Our Chinese host told him that was not acceptable and we eventually got our non-smoking rooms. However, I have never been in a hotel where the management has spent so much time arguing and refusing to change guests to a non-smoking room even if it means an upgrade. I ended up with a very nice room on an executive floor, but I did not like the lack of hospitality at the hotel. The hotel was up to date and was clean, but I can't recommend it because of the service.
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