Room temperature was very very hot, and the only advice I got from staff was to open the window, which let in mosquitos and very dirty air!!! No air con, only heat. Too hot to sleep. Staff didn't are and only seemed irritated when I asked for some help. They could not even give me a simple fan. Ridiculous facilities and service for a Crown Plaza.
Also, all websites including IHG said fitness center and swimming pool available - these were not near being finished, not for many months I think - again, very very disappointing. The outdoor courtyard was filthy. Lots of dust on walls of room as I guess just finished consrtuciton - but should be cleaned!
But restaurants were great. Very good selection and high quality.
- Official Description (provided by the hotel):
- Crowne Plaza Chengdu West is the first international five-star hotel set in the West Park of Chengdu Hi-Tech Zone. The hotel is conveniently located, just 30 minutes from Chengdu Shuangliu International Airport and offers easy access to the city center via car within 15 minutes’ drive or by nearby subway line 2. While in Chengdu, guests will discover a number of great destinations, including popular Tianfu Square, Zhonghai International Community, Culture Heritage Exhibition Park, Happy Valley theme park, Qingcheng Mountain and the world famous Chengdu Panda Base. ... more less
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