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“Good experience, great location, best restaurant”

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Kempinski Hotel Chengdu
Ranked #37 of 2,686 Hotels in Chengdu
Certificate of Excellence
Cape Town
Level 4 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good experience, great location, best restaurant”
Reviewed 14 June 2011

Stayed for 3 nights on business trip. Rooms immaculately clean, friendly, efficient staff. Paulaner Restaurant on ground floor with nice beer garden and best menu in China if you like German cuisine and beer. Nice continental Restaurant (The Book Store) about 5 minutes walk from hotel.

Room Tip: Executive floors (16 and 17)
See more room tips
  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Loots49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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699 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Hamburg, Germany
Level 6 Contributor
232 reviews
216 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 28 May 2011

Good hotel. Rooms are quite large, bathroom has shower and bathtub. Everything was clean. Bed are comfortable. Electric plugs are everywhere you need them including next to the bed.
Breakfast was good, although the service somewhat slow, same goes for the Paulaner.
TV had all the typical channels with CNN, BBC, DW (I think), Net Geo etc etc.
Internet was fast, but not free as long as you do not join some for of Kempinksi Club (which is free)
I tried many hotels in Chengdu, the Kempinski is the best one.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yogimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 5 Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 May 2011

If you like a noisy smokey place, this is the place to go. Also enjoy the non authentic Paulaner adjacent with some awful band trying to be noisier than the drunken crowd. Beer garden the only highlight ( no smoke and no smoke). Gym a little cube.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mayo
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2011

Have been to this hotel on a number stays in Chengdu.
Staff are friendly with a good level of English.
Nice lobby area and good German beer house although expensive.
Plenty of good restaurants within walking distance from the hotel and much cheaper.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BENSPRINGER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evitashi, Manager at Kempinski Hotel Chengdu, responded to this review, 13 February 2011
Thank you very much for staying with Kempinski Hotel Chengdu, and thank you again for aways staying with us to be a regular guest!
Hotel locates in the core area of international South Chengdu, where a lot of restaurants and entertainments are. We are looking forward your next stay and come with more valuable comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level 6 Contributor
156 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 10 December 2010

I`d like to write about Paulaner brewery located at the ground floor of Kempinski hotel. It`s an interesting place with a big copper boiler in the center and a bar around it. There`re also a lot of tables in the hall.

Firstly, it`s worth to visit it because of beer that is brewed here. Probably, it`s not that Paulaner which you can taste in Munich, but it`s also very nice.

Then, as this hotel is a part of world 5-star Kempinski chain, the service is very good.

There`re also some show programm on weekends and other significant days.

Even if you`re not staying in this hotel in Chengdu, you may be interested of visiting this hotel and it`s restaurant with its Paulaner beer.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boris_texnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evitashi, Manager at Kempinski Hotel Chengdu, responded to this review, 23 December 2010
Dear Boris_texnic,

Thank you for your contribution and review of our Paulaner Braeuhaus in the Kempinski Hotel Chengdu.

We keep as much as possible to our traditional standards. As you mentioned, the beer in every micro-brewery will be slightly different and therefore one-of-a-kind! Our Bavarian Brewmaster ensures that our beer quality is of the highest level and that the brewing process follows the Rheinheitsgebot of 1516. We offer everything from lagers to boks.

If you are looking for more, than turn to the menu with classic dishes such as pork knuckle and schntizel. Our live entertainment, delicious food and quality beer are sure to delight you on your next visit.

We will continue with our traditional standards and hope to please more guests such as yourself in the future!
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New York
Level 5 Contributor
99 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 June 2010

I stayed at the Kempinski for one night while in Chengdu for business. The rooms are good - with comfortable beds, fast internet connection and clean bathroom. The breakfast buffet is good, with lots of Chinese and western choices. My rating is only 3 stars because the hotel felt a bit old/tired, there was no health club available (it is "under construction") and the value for the money was only average.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BK-1K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evitashi, Manager at Kempinski Hotel Chengdu, responded to this review, 26 December 2010
Dear Sir,
Thank you for choosing and staying with Kempinski Hotel Chengdu.
We are always pursuing a delicated and attention to detail service to asure you a confortable stay from A-Z in the hotel.
Hotel has opened for 6 years, we are planing and under taking a hotel facility renew now this year and in the upcoming 2011.
I hope hotel could impress you with its new fresh look and feeling upon your next stay.
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Italy
Level 6 Contributor
170 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 9 April 2010

I've been to this hotel last year during my business trip in the Sichuan area.

I've just spent one night here.

The hotel looks great. Frankly speaking I cannot map this hotel, if it is close or far away to the center since I've not been to Chengdu but visited the shifang area.
The hotels has nice modern rooms with confortable and clean baths full of various amenities.

A good thing is that inside the hotel there is a Paulaner Brewery and for me after several days of Asian food eating a good sausage and a nice draft beer it was like being in heaven.

The hotel is about 15 minutes far away from the airport.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dottorsocrates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evitashi, Manager at Kempinski Hotel Chengdu, responded to this review, 26 December 2010
Dear Sir,
Thank you for choosing and staying with Kempinski Hotel Chengdu.
We are glad that our service and hotel made you a pleasant stay in Chengdu.
Our Paulaner Braeuhaus & Restuarant locates on 1F is populared by many expatriates in Chengdu who loves authentic German food and fresh brewery beer.
We are looking forward your next stay with us and your valuable comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel Chengdu

Property: Kempinski Hotel Chengdu
Address: No.42 4th Section of Renmin South Road, Wuhou District, Chengdu 610041, China
Phone Number:
Region: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Chengdu
#19 Spa Hotel in Chengdu
#32 Luxury Hotel in Chengdu
#35 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kempinski Hotel Chengdu 5*
Number of rooms: 471
Official Description (provided by the hotel):
Leading the way with remarkable European flair, the luxury Kempinski Hotel Chengdu is located in the "International South Core" of the city near consulates, shopping districts and high level office buildings. Hotel is 50 meters away from the subway station and a 20 minute drive, from Shuangliu International Airport, placing the Kempinski Hotel Chengdu the ultimate destination for your stay in Kempinski Hotel Chengdu. ... more   less 
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Also Known As:
Chengdu Kempinski Hotel

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