We stayed here for 4 nights. This hotel sits on top of a shopping centre. It is the cleanest hotel we stayed at in China. Everything is what you expect from the brand. Didn't rate 5 star because it's a Ritz-Carlton and staff on the ground floor doesn't help with luggage, we walked past 3 staff standing at the bell desk who saw but ignored us while we entered the hotel lugging our suitcases. It was around 11pm at night.
Room: clean, everything works, nespresso coffee machine, slippers and bathrobe provided,turn down service, free shoe shine service etc everything to the standard expected of a excellent 5 star.
Bathroom: all marble, very clean, separate bath and shower, Japanese toilet with lots of features, Lanvin amenities.
Breakfast: great selection of Western, Chinese, Japanese items. Food is of high quality.
Service: reception and concierge staff are fluent in English and very helpful. Door staff on the ground floor tend to slack off at night but are very helpful during the day.
Location: reasonable location, most places in the city are not too far in a taxi. We've found that most drivers doesn't know the hotel location ( we said the hotel's name in Mandarin). The street it's located on is known by all the taxi drivers we came across. The address on cards given out are too small for taxi drivers to read in poor light so if you can't speak mandarin ask staff to write the address in large characters on a piece of paper to give to the drivers.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Chengdu IntroductionOverlooking the city's central Tianfu Square, The Ritz-Carlton, Chengdu offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements. The Ritz-Carlton, Chengdu has recently upgraded the "Ritz-Kids" program. From the moment they arrive at The Ritz-Carlton, Chengdu, we welcome kids by encouraging them to explore the sights and sounds of the hotel and its environment on their own or with their family. From the check-in at our special Kids' Corner to the in-room camping and treasure hunt, every experience is a moment to treasure. Also, let us turn your kids into little chefs in our kids' cooking class. Finally, indulge in the Sunday Family Brunch or the lively Canton Kids menu at Li Xuan. The luxury Chengdu hotel offers memorable and diverse dining opportunities at each of its four restaurants and bars. Its Li Xuan Chinese Restaurant specializes in Cantonese and local Sichuanese creations; SPICES, an all-day dining restaurant, features classics of the Italian, Japanese, Southeast Asian and Chinese cuisines prepared at live cooking stations; The Lobby Lounge hosts a traditional English Afternoon Tea in addition to a sophisticated menu of classic cocktails while the stylish FLAIR lounge serves fresh sushi and Asian-inspired tapas indoors and on an outdoor patio to the accompaniment of a live DJ. Meeting spaces include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms totaling 1,700 square meters of function space. Guests will find relaxation and wellness on the 23rd floor with the full-floor luxury Ritz-Carlton SPA, an indoor swimming pool with underwater music and Fitness Center with state-of-the-art Technogym equipment ... more less
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