This hotel has a lot going for it: brand new, nice room decor, central location, responsive staff and good value. It is too bad, however, that the room maintenance and functioning has a lot to be desired, especially for a hotel of such class. Am not going into much detail, as the staff responded quickly to complaints, moving me to an upgraded room and otherwise being very helpful. Their service saved the day.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Chengdu overlooks the city's central Tianfu Square. Our luxury hotel in Chengdu, China offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements. ... more less
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