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“Nice oasis in a very rough place.”

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Sonesta Hotel Barranquilla
Ranked #14 of 58 Hotels in Barranquilla
Certificate of Excellence
York, United Kingdom
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice oasis in a very rough place.”
3 of 5 bubbles Reviewed 12 April 2013

Though my business travel took me through rough-looking neighborhoods and poverty was self-evident, the hotel was clean, spacious, and felt secure. The lobby/reception area was open and gave the impression of grand space. The room was a bit different: ceramic tile floors instead of carpet, clean, white decor instead of the usual muted earth tones. The dining room was large and well appointed, the wait staff a bit over attentive. Breakfast was both English style and Continental. Nice pool for lap swimming-just a bit short.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 26 June 2013
In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

We are thankful for your comments regarding our services, its proof that we are working in pro of our guests.

Best regards,

Quality Department.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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272 reviews from our community

Traveller rating
    109
    106
    40
    11
    6
See reviews for
53
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106
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Florida
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 24 March 2013

We stayed at the Sonesta Hotel in Barranquilla in February 2013... I am happy to say that we had a very nice stay. Everything was very good. The only thing I can think of that needs improvement is the service. It took forever to check in for some unknown reason. I already had reservations, so not sure what was the problem. It took awhile for us to get checked in the hotel. The staff was friendly and very quiet overall. The room walls are thin, so prepare to hear your neighbor next door. Overall, nice hotel..

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hot-n-Miami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 26 June 2013
In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

We are thankful for the comments of our hotel and we hope your stay was a pleasent one.

We want to offer you our most sincere apologies and we will follow your recommendation to guarantee an exceptional service.

We hope to have your pleasent visit again shortly.

Sincerely,
Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Lima, Peru
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 December 2012

We spent 3 days at this nice hotel in a nice area in Barranquilla. The rooms were your typical 3-4 star hotel room. The bathroom was spacious with a great shower! The hotel is connected to a mall with a few shops and a salon. The overall service/hotel staff was perfection. Overall, a really pleasant stay.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 24 December 2012
Good Morning,

In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

We are thankful for your comments regarding our services and we hope to have your pleasent visit again.

Sincerely,
Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 November 2012

hotel is nice and well located. rooms are very comfortable and food is ok. a great choice for business travellers, not so good for families or singles. Next to a small strip with a club in the top. I would come back here.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 21 November 2012
Good afternoon,

In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

We are thankful for your comments regarding our services. Our hotel is located in prestigious location of the city that guarantees our guests total tranquility during their stay.

We hope to have your pleasent visit again shortly.

Sincerely,
Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north america
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 10 November 2012

This us a solid business hotel, not a luxury hotel.

Service is first rate. Food is good. Strong air conditioner. Clean room.

The internet was a little slow. The hotel is located in a nice area of town, but is relatively isolated from restaurants and stores. The Dann is in a better location.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walNorthAmerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 14 November 2012
Good afternoon,

In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

Our hotel is located in prestigious location of the city that guarantees our guests total tranquility during their stay. Anyhow the reference mall in Barranquilla called Buenavista is only five minutes away from the Sonesta Hotel where you can find a several kinds of fine stores and restaurants.

We hope to have your pleasent visit again shortly.

Sincerely,
Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
Level Contributor
188 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
4 of 5 bubbles Reviewed 14 October 2012

This is a very nice place, but I stayed on the 5th floor. The AC was turned off when I checked in but the dehumidifier was going full tilt. The room looked and felt clean, but smelled very musty like a basement. I found the remote for the AC and turned it on and left to get something to eat. When I got back it smelled fine. This is a tropical sea port city, near the equator, so humidity is understandable. My first impression would have been much better if the A/C had been on when I went into the room, especially for the price of this place. It isn't cheap.

Room Tip: Try to get a room on as high a floor as possible to avoid the humidity and mustiness issue. If poss...
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joelinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 24 October 2012
Good afternoon,

In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

We are really sorry to hear about that. It is our duty to have the air conditioner turned on as soon as the guest checks in and we already took measures .

Regarding the musty smell our maintenance team took that in matter and already found a solution , so your next visit will be a more pleasant one.

Sincerely,
Quality Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Providence, Rhode Island
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

This hotel remains my favorite in Barranquilla. Nice clean rooms. Fantastic staff - registration, housekeeping, room service, front door were impeccable. Several months between trips and as we exited taxi the bellman/doorman welcomed me back and asked if I remembered him from my previous trip. Service was pleasant and improved. The breakfast buffet is excellent. I was very happy the pool/recreation area on the roof was open this trip. The staff was very accommopdating to allow a friend to join us and escort my pizzas delivered from Archie's up the street. I look forward to returning to this property again very soon.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bklfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie M, Director de Relaciones con Clientes at Sonesta Hotel Barranquilla, responded to this review, 25 July 2012
Good Morning,

In behalf of Sonesta Hotel Barranquilla receive a warm greeting.

As always, we appreciate all your positive comments and let me tell you that we are constantly striving to live up to your needs in every stay you have with us.

We hope to have your pleasent visit again shortly.

Sincerely,
Quality Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Hotel Barranquilla

Property: Sonesta Hotel Barranquilla
Address: Calle 106 # 50-11 | Villa Santos, Barranquilla 080001, Colombia
Region: Colombia > Atlantico Department > Barranquilla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 58 Hotels in Barranquilla
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sonesta Hotel Barranquilla 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Sonesta Barranquilla is a modern hotel with tasteful accommodations. Facilities include a spa and gym while the rooftop pool and Turkish bath offers panoramic views of the Magdalena River. Rooms at the Sonesta Hotel are spacious, with French windows allowing plenty of natural light. All are equipped with an LCD and cable TV, free Wi-Fi and minibar. Guests at the Sonesta Hotel Barranquilla can enjoy sushi at the lobby bar, or dine at the hotel's restaurant. A daily breakfast buffet with fresh fruits, juices and pastries is available. The hotel offers a convenient location next to the Gran Boulevard; the city's largest shopping center. It is also situated only 9 miles from Ernesto Cortissoz International Airport. Free private parking is provided. ... more   less 
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