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“decent luxury hotel in barranquilla”

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NH Collection Barranquilla Smartsuites Royal
Ranked #6 of 58 Hotels in Barranquilla
Certificate of Excellence
new york
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“decent luxury hotel in barranquilla”
Reviewed 29 March 2013

my family stayed here because it was rated number one in barranquilla and it was reasonably
located and priced... and it was all of that... a modern, stylish hotel that was without all the bells and whistles but it was fine.. we are looking at hotels in this city while planning a wedding and it may be the best value for the money... it is stylishly furnished, and comfortable.. the staff are warm and inviting.. the location is great... all told its a nice hotel.... not super luxury but comfortable.. the room comes with breakfast which is pretty good.. the neighborhood is close to the night life and late night food and bars... and we felt safe here which was really a plus

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank keith h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 17 June 2013
Dear guest

In behalf of SmartSuites Royal Barranquilla receive a warm greeting.

We are thankful for your comments regarding our services. Our hotel is located in prestigious location of the city that guarantees our guests total tranquility during their stay.

We hope to have your pleasant visit again shortly.

Sincerely,

Cindy Escorcia Rocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York, New York, United States
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 March 2013

I firmly believe that my first impression is nearly always the right and best impression!
Having said that, my gut reaction was spot-on - The Smart Suites Royal is perfect in every way - from the ambiance to the area, I found the hotel and its surroundings perfect for any business or vacation visit.
Upon entering the Hotel Lobby, I found it to be clean and spacious. The Reception Desk/Concierge staff are friendly, bi-lingual, and knowledgeable. The room I occupied was clean and I shared a beautiful view of the city. Breakfast (included) was Buffet-Style and delicious! One can choose everything from eggs to pancakes to cereals, and the coffee...what can I say...One is in Colombia, after all!!! Perfect! Approximately USD 140.00 per night, negotiable.

Depending on the time of the year, the weather is always agreeable. I recommend February-May as their Spring and Summer season is in full-swing on this Southern Hemisphere. I found it very hot but not humid (32c during the day and a paltry 25c at night).

I enjoyed the patio outside the hotel, relaxing with friends over a cocktail, Across the street is a McDonald"s and within several blocks or ten minutes walk, there are many fine restaurants to choose from including "El Pulpo Paul" - specializing in sea and fish delights. I recommend the lunch special all included for about USD 10.00 - try Burritos Relleno De Camaron Y Maduro Al Carbon - Filled with Shrimp, followed by Robalo Fundido Con Tres Quesos Y Langosta - 'Snooh' (local fish) with a three-cheese sauce over Lobster, and for desert, a delicious Brownie Con Helado (with ice cream). Juice or Beer and Coffee are also included. Ask for Senor Victor Giraldo, he was the Manager on Duty...and a fine host - but you better brush up on your Spanish as he doesn't speak English! This fine dining establishment boasts local patrons working near by - very few tourists!
I took a nice long walk (about 20 minutes) to the Buena Vista Shopping Mall. It's well worth the walk - and the visit. The neighborhood is safe and the people, super-friendly. The mall boasts an escalator-link to the adjacent Mall (Buena Vista 2). Check out the supermarket for great coffee and even Juan Valdez has its own little shop for the best coffee.
An excursion you say? Why not hop in a taxi to the "Turismerk" travel and bus office/station and take a bus to Santa Marta. It's about USD 15.00 for a return-ticket and the journey takes two hours. Stay overnight like I did at the Hotel Rodadero - just one block from the beach. This lovely property mostly hosts groups but welcomes solo travelers like myself. Prices vary - approximately USD 80.00 per night including Breakfast. The beach was perfect also - and hot even at night. During the day, the temperature can soar to 37c and barely cools down at night to 27c...The fun and activity is on the beach - day and night!
Other tips: Inquire about registering your passport at Reception, thereby you may not have to incur hotel taxes on check-out and please, please, don't be put off by the hype and misguided information given that ..."Colombia is unsafe, violent and full of drug traffickers...'. Nothing could be farther that the truth...Colombia is lovely and Barranquilla...truly lovely!
I guarantee you a great holiday or business trip. Enjoy!!!

Room Tip: Corner Suites are large and Sunny.
See more room tips
  • Stayed February 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Mike902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 17 June 2013
Dear Guest,

Thanks for taking a few minutes to express your opinion about us.
For the SmartSuites Royal family is a pleasure to know that you had an excellent experience in our hotel. We always try to give our best and it seems to be working.
It was an honor for all the entire SmartSuites Royal Family to have the opportunity of assisting you just as you deserve and we feel flattered to be chosen for you to enjoy of our facilities in the city of Barranquilla

We hope to have you back soon to this your home!

Sincerely,

Cindy Escorcia Rocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2013

I stayed at the Smart Suites Royal during the Barranquilla Carnival and was amazed to find such a great hotel at the price (US$150 per night, including breakfast) when many lesser hotels were charging significantly more - I was surprised that they even had any availability during Carnival. Rooms were clean and spacious, with additional sofa seating, although the open-plan shower area will not suit everyone. The breakfast buffet had a decent selection of hot and cold items. There is a very nice rooftop terrace area with a couple of small pools and loungers, with views across the city. The reception staff were very friendly and had good local knowledge, particularly useful during the Carnival. The location in the northern part of El Prado was very good, and I felt safe walking around at night on my own, even though there wasn't much much human traffic around the surrounding streets.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ND1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 17 June 2013
Dear Guest,

In behalf of SmartSuites Royal Barranquilla receive a warm greeting.

We are thankful for your comments regarding our services. Our major purpose is to work with dedication and commitment to guarantee an exceptional service for our guest.

We hope to have your visit again.

Sincerely,

Cindy Escorcia Rocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 February 2013

We were staying in Barranquilla for carnival, and definitely think we made the best choice by staying here.
Personally I normally prefer to stay at more smaller boutique hotels because of the service you receive, but this hotel experience surpassed all our expectations.
The hotel is bright and modern - and the rooms are clean, bright with a great layout. Our beds were so comfortable, hot showers, free wifi and a lovely breakfast included.
We spent a few hours on the roof top with sun loungers and a small pool - with great views over the city.
The two really plus points are firstly the location - great neighbourhood, where we felt safe walking around, with a mixture of bars and restaurants nearby. The second is the service - the front desk is excellent. They helped with everything from hotel transfers, to airport taxis to advising us of the best places to eat and go for the carnival.
My only regret is we couldn't stay longer! Highly recommended for both business or pleasure.

Room Tip: Ask for higher up as great views of the city!
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LOU28TAYLOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 17 June 2013
Dear guest,

Thanks for your kind words which make us keep working hardly to exceed and provide a better service everyday.

We hope you can come back soon and give you a warm welcome.

Sincerely,

Cindy Escorcia Rocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 January 2013 via mobile

Clean rooms, modern touch, excellent service and a reasonable price tag makes Smart Suites a very good hotel choice.

We stayed for two nights over Christmas and the staff on duty were all wonderful and accommodating despite having to work and miss their own family time. They were helpful and all smiles.

The hotel is located near a row of restaurants so that makes eating out easy.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Playfulphoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 13 February 2013
Dear Guest,

Thanks for taking a few minutes to express your opinion about us.
For the SmartSuites Royal family is a pleasure to know that you had an excellent experience in our hotel. These make us believe that our labor is important to you and, that challenge us to keep working in a great customer service every day. We always try to give our best and it seems to be working. We also want you to know that we will assist you with whatever you may need.

We hope to have you back soon to this your home in Barranquilla!

Sincerely,

Cindy Escorcia
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 November 2012

The biggest problem we (a large group staying here to attend a wedding) had was in regard to the lack of hot water! Sorry, but at an upscale hotel, I expect to have hot water when I want to take a shower. Virtually everyone experience this problem during the 3 night we stayed here.

That being said, I hate the trend towards see-through bathrooms. I suppose it's fine when you are staying here by yourself, but even when staying with my husband, I prefer to have a shower that itsn't open to the rest of the room! The glass wall doesn't even have a door to close the shower, which means that cold air from the room is constantly entering the shower enclosure. Coupled with a lack of hot water, this was a huge problem to me. With some of our group where friends were sharing a room, this lack of privacy was a real problem.

The breakfast was fine, we ate lunch here one day and it was ok, nothing special.

The service was very good. It's easy to get anywhere with taxis, which are quite cheap.

Room Tip: ask for one with hot water!
See more room tips
  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jillindenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 17 June 2013
Dear guest

In behalf of SmartSuites Royal Barranquilla receive a warm greeting.

We want to offer you our most sincere apologies and we will follow your recommendation to guarantee an exceptional service for our international guests.

Sincerely,

Cindy Escorcia Rocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Fulton, Tennessee
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 November 2012

This was my first stay at this new hotel and also the first time with this chain. Found the staff to be helpful and friendly. Rooms were clean and modern although a little tight for space. Rates were very good with package for internet and breakfast included. There are also some restaurants within walking distance to give some other options for dinner.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank msmintn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review, 13 February 2013
Dear Guest,

First of all, in behalf of all the SmartSuites Royal Family we want to thank you for taking the time to share your opinion and experience to us.
We would like you to know that we are always willing to offer an excellent service as well as the facilities which make even more special your stay in our hotel. It was a pleasure for us to assist you once you became part of this great family.

We hope to have you back soon to this your home in Barranquilla!

Sincerely,
Cindy Escorcia
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Collection Barranquilla Smartsuites Royal

Property: NH Collection Barranquilla Smartsuites Royal
Address: Calle 80 No. 51 B-25, Barranquilla, Colombia
Phone Number:
Region: Colombia > Atlantico Department > Barranquilla
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Barranquilla
#1 Luxury Hotel in Barranquilla
#2 Business Hotel in Barranquilla
#3 Best Value Hotel in Barranquilla
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Collection Barranquilla Smartsuites Royal 4*
Number of rooms: 118
Official Description (provided by the hotel):
The Smart Suites Royal Hotel is the best located hotel in Barranquilla, at the exclusive Alto Prado neighbor. It is located in front of Mc Donald's of the 80th street and its proximity to the best restaurants, bars, malls and well-known private hospitals of the city make it a wonderful place to stay for business or pleasure. This modern hotel has a terrace with a great view of the city, and swimming pool, Jacuzzi, gym, massage and game room. It counts with the best technology on its 4 kind of rooms, 3 meeting rooms and 3 event rooms. Its Bocas de Ceniza restaurant and the Puerto Colombia bar have a nice and Caribbean environment to enjoy. ... more   less 
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Also Known As:
Smart Suites Royal Hotel Barranquilla

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