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Hotel Spiwak Chipichape Cali
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Reviews (1,031)
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All reviewsshopping mallnice mallrooms are clean and spaciousbreakfast buffetliving rooman excellent hotelmovie theatersthe hotel staffreception deskhotel restaurantbusiness tripyogurtrooms are greatbeautiful cityspecial thanksthe entire staffopen air
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Reviewed 12 April 2014

This hotel is very well located and has a mall entrance off of lobby. The mall has a food court and multiple stores where you can purchase nearly any item. There is also a grocery store in the plaza for food and drinks if you want to stock your own room. The rooms are very nice and if on top floor there is an amazing balcony with great views. The water pressure in the shower left a lot to be desired and the water was not very hot. I would and will stay there again without hesitation.

Room Tip: ask for balcony
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank socker131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 21 April 2014

Dear guest:

We are very grateful that you share such wonderful comments about your recent stay at the Spiwak Chipichape Hotel, it is very important for us to know your opinion and your thoughts about this place.

We feel really happy to know that you have enjoyed our excellent location close to the shopping mall with the different options that you can find in there, like the multiple stores, and plaza for food and drinks.

Also, we are glad that you liked the room you got with a balcony where you could enjoy of an amazing view of our wonderful city, and we feel even more proud to know next time you come you will stay with us again.

We assure you that we will be waiting to welcome you back and we will offer you the best service you deserve,

sincerely,

Karen González P.
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014 via mobile

The staff has been very accommodating and the breakfast buffet was well stocked. The beds are comfortable and the rooms are modern and spacious. Here for work and I will make sure to stay here again. Several great places to eat and shop within a short walk.

Stayed: April 2014, travelled on business
Thank Rugbydox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 8 April 2014

Dear Guest:

Greatly we appreciate the wonderful comments you have posted on Tripadvisor about the Hotel Spiwak Chipichape Cali. We are very proud to know that your recent stay here fulfilled your expectations.

It is a big satisfaction for us to know that for sure your will stay with us again as this lets us know we have done the things right and you were happy with the attention and service we offered you.

We are pleased that our staff was helpful, and you find at our breakfast different options of food that allow you to start the day with an amazing meal.

We hope to see you again soon and have the pleasure to attend you.

Kind regards,

Karen González P.
Gues Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

It's a awesome hotel, fast elevators, nice rooms and lots of options because there's an Shopping Mall on it's basement.
The taxi service is really fantastic and reasonable prices.
The restaurants are good, but a little expensive.
The front desk is poor in attendees.

Room Tip: All rooms are good, no tips for that.
  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MauricioYoshinari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 8 April 2014

Dear Mr. Mauricio:

Thank you so much for your lovely comments at TripAdvisor about the Hotel Spiwak Chipichape Cali. We are very thankful that you have taken your time to share your great and positive experience about your recent stay with us.


We are looking forward to welcoming you back soon and to give you the best attention and service that you as our guest deserve. Remember we are always improving based on the recommendations that you have wrote to us

Kind regards,

Karen González P.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

It was a business trip to Cali and I've been staying at this hotel for 3 nights. It was a pretty nice stay. The room was clean and spacious, staff is extremely friendly and bilingual. The hotel has a special entrance to the shopping mall where you can purchase practically everything. The thing I liked most was the breakfast. Even a picky eater could find something tasty. I personally appreciated the variety of fresh fruits and a cake, who does not love cake for breakfast??

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Begemoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 8 April 2014

Dear guest:

Thank you very much for your wonderful reviews about the Hotel Spiwak Chipichape Cali, for us it is very satisfying to know that you had a nice stay while the time you were with us.

We appreciate the time you took to write your opinion and share your experience with everybody in Tripadvisor, we are very grateful that emphasis the quality of our rooms, our staff being extremely friendly, and our good location close to the shopping mall.

In relation with your comment about the breakfast, we feel really happy that it fulfills your expectations because we work every day to offer the best to our guests so they can start the day in the best way.

Remember we will be looking forward to your visit back again with us soon.

Sincerely,

Karen González P.
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Hotel Spiwak is the ideal hotel and vacation place in Cali Colombia. The combination of an ultra modern contemporary hotel in an upscale shopping mall that boasts the best stores in the city in one location.
Convenience is therefore defined by hotel Spiwak.
Excellent and profesional staff really do their utmost to ensure that your stay is as pleasurable as possible.
Beginning with Bell staff to reception to room service and housekeeping. Contemporary interior decor is awesome.
A model hotel for modern times.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cdaflaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serv_ClienteSpiwak, Director de Relaciones con Clientes at Hotel Spiwak Chipichape Cali, responded to this reviewResponded 10 March 2014

Dear Guest:

Thank you so much for your visit to the Spiwak Chipichape Cali Hotel. We are pleased to have had you as our guest and know that you enjoyed your recent stay here, we feel really happy to know that you liked our structure, location and service.

We really appreciate your comments about the excellence and professionalism of our staff, as we are working everyday to provide our guest the best service and be sure they live an unforgettable experience in this place.

Thank you again for the time you took you share this wonderful comments and we hope to be able to welcome you back again sometime soon.

Best regards,

Karen González P.
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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