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“Very central location, excellent A/C and very cheerful staff.”

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Casa India Catalina
Ranked #42 of 151 Hotels in Cartagena
Certificate of Excellence
Cape Coral, Florida
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very central location, excellent A/C and very cheerful staff.”
Reviewed 6 August 2014

This property is an excellent location in the old city of Cartagena. The staff members were so cheerful and helpful we which made our stay all the more enjoyable. The Wi-Fi is only accessible in the atrium which is open but very, very warm. After a day of roaming around the city the excellent A/C was most welcome. The rooms are adequate.. nothing special but comfortable and quiet. The doors to the outside are closed at night giving the hotel added security.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank TedBlaesing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014

The hotel has perfect location, clean and tidy room, quite and relaxing ambience, and breakfast of good quality (though not many choices).
WIFI is available at the hotel but signal is very weak at room. Have to get close to room door or window in order to have better connection.
As the hotel main entrance is closed all the time, need to knock the door and wait for someone to answer whenever returning to the hotel.
Hotel staff are in general of very good manner and services. However, better avoid arriving or returning to the hotel at night as the staff on night shift is exceptionally unfriendly and not willing to help. Don't feel surprised that, when returning to the hotel late, it would take a few minutes for him to open the door and give an expression that he was given much troubles. Don't count on him to get much travel info as he would simply suggest to wait till next morning to ask his co-worker on the day shift.
All in all, this is a nice hotel to stay for a couple of days when visiting the old town of Cartagena.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
274 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 4 April 2014

Its good, not amazing, but good. Rooms / bathrooms are fine, nothing fancy, and breakfast is adequate - juice, fruit, eggs. They do have yogurt if you ask for it. The location is superb, close to everything. Its reasonable value for money... by Colombian standards, its expensive and there are other hotels far cheaper, but for tourists used to paying foreign prices, the price point is OK. Staff are very helpful as well.

Stayed April 2014, travelled on business
Helpful?
1 Thank senti2comun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 March 2014

Overall I had an OK stay at India, but I would not likely return.

The staff are very helpful and speak good English. They easily accommodated my early arrival and late check-out. They offered great suggestions and arranged my airport transport, which I later found out, was a bit of a rip-off. Transport from the airport to the hotel should only cost $6 USD (10,000 CO) instead of $22 which the hotel charged… fyi just hop in a yellow cab instead of a private white one (don’t worry, in other parts of Colombia not recommended, but Cartagena yellow cabs are completely safe).

The hotel itself is very nice. The location is absolutely perfect- you are right in center of the old town and steps away from fabulous local restaurants and squares. They did a nice job renovating the building while keeping the historical elements in tact. The lobby and communal areas are also very nice, and they do have a small pool which is more for looks rather than actual use. The pool rarely gets any sunlight and there is no way to really lie down or enjoy it. In hindsight, it really would have been nice being able to lounge around a pool in the heat of the day.

The room was just ok. It was fairly big and basically appointed (really just the bare bones, nothing overly fancy). My major issue was the sheets, which were literally 50 thread count. They felt like toilet paper and scratchy – to the point where I could easily rip them and were completely see-through. Really did not make for a nice feeling or restful sleep. Usually I am not one to notice sheets…but honestly these were really bad!

The wifi was another story, pretty much non-existent in the rooms. The hotel does have communal computers on each of the floors which is a nice touch. The only way you can get wifi is if you are outside and near the router. I guess on one hand this is nice as it pulls you out of your room ;)

AC was very good – which was a nice relief from the hot weather.

The breakfast, like others were mentioned was underwhelming (from my other experiences in Colombia the breakfasts truly are of great quality). The breakfast was very basic and not much variety. Just some fresh fruit, tasteless bread and eggs. One-day breakfast was made to order, and another it was buffet style. Overall quality was sub-standard compared to my other experiences.

My major issue is the additional 10% tip they add on to the price. When you are already paying $150 a night… for a pretty bare-bones hotel, it is a bit strange I felt to add a tip onto your bill. Personally I feel like the tip really should be left up to the guest to determine….. (or just leave the tip in the room like normal). I am all for rewarding staff and offering tips, but I just felt a bit weird paying an obligatory tip (also felt a bit awkward and cheap asking them to remove the tip…. )

Yes the price is pretty good for Cartagena (which is absolutely beautiful!), but I think you can find a better quality options. I’m sorry to say, but I felt a bit ripped off by the whole experience and would not likely return.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mulholla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 March 2014

Very conveniently located in the old town, with plenty of good restaurants and sights within easy and safe walking distance. The staff were very welcoming, and able to advise on where to go if we needed. The pool is more like somewhere to dip in and cool off rather than swim, but pleasant all the same. We had a compact interior room, maybe the street side ones were bigger, but potentially noisy?

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Punta Gorda, Florida
1 review
Reviewed 4 March 2014

This is a beautiful old building that has been wonderfully modernized and is in the center of central Cartagena and yet on a quiet street. The staff are dedicated to your having a trouble free and comfortable stay. I must mention Cindy at the front desk who speaks English well and was helpful to us on many occasions.
We stayed in a room with a "balcony" ; it was very small but that was our onky disappointment. The bed, an over sized king, had immaculate linens with lace on the pillowcases. The bathroom was also good sized and the shower very hot .
Sofa bed, large closet, nice TV. The air conditioning was quite cold which was nice because the common areas were hot and humid although very beautiful with a large common area with small pool. Breakfast was not elaborate but Chef Simon was always pleasant and eager to provide you with a super pleasant morning experience.
The cleaning staff were hard working and helpful.
All in all, I would heartily recommend this lovely hotel.
Patricia and kip in florida.

Room Tip: Room 201 very nice
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patriciat161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Panama
Level Contributor
3 reviews
Reviewed 3 March 2014 via mobile

Awesome hotel the pics in the site fall short of what the hotel really is... Great place and staff

Also great location within the city everything is nearby (even the airport about 10-15 mins)

This is a great hotel for couples it has a very nice vibe and there are many things to do in the city

Stayed March 2014, travelled as a couple
Helpful?
Thank ABM817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa India Catalina

Property: Casa India Catalina
Address: Calle 5 - 67 | Centro, Cartagena, Colombia
Phone Number:
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Swimming Pool
Hotel Style:
#32 Family Hotel in Cartagena
#42 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): £
Hotel Class:3 star — Casa India Catalina 3*
Number of rooms: 23
Official Description (provided by the hotel):
In the heart of Cartagena, vibrates Casa India Catalina - a hotel with the perfect combination of an harmonious interior and efficient service. Given its privileged position in the Walled City Centre, a few minutes from all tourist attractions business and leisure. Its colonial style and exquisite decoration full of elegance each corner. All rooms are fully equipped. Our team aims to make guests' stay an unforgettable experience. Greetings from this, your house. ... more   less 
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Also Known As:
Casa India Catalina Cartagena

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