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“Great location!”
Review of Delirio Hotel

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Delirio Hotel
Ranked #65 of 155 Hotels in Cartagena
Certificate of Excellence
Reviewed 11 May 2014

We stayed here for a week in March. The staff were very helpful, even though not everyone spoke English. The location could not be better. They serve breakfast out in the patio where it is a little too humid. You can walk to anywhere in the Old City in a matter of minutes.

  • Stayed: March 2014, travelled as a couple
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1  Thank ArizonaCharliek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 - 75 of 463 reviews

Reviewed 8 May 2014

Meh. First, they were very aggressive about soliciting positive trip advisor reviews. Summary: Stay somewhere with a pool.

Location: Great! Nice street in the old city, felt safe, we were on the street side and noise in the evening was minimal. Walking distance to anywhere you want to go in the old city.

Service: Front desk staff--some were pleasant, some were rude. Did not make any helpful recommendations about restaurants, etc. when asked. Service from kitchen and cleaning staff was excellent. They really went above and beyond. We were there with a toddler and they made him juice, and made him a few special breakfasts. The breakfasts were very good--just be aware that you can order from the kitchen, it's not just the buffet they have set up.

Room: Tiny, tiny, tiny. Dirty. Dark. Smelled dank and moldy. Nothing in it worked right. Shower edges were sharp because something was broken off. They tried to decorate it in a modern way, but for over $200 US a night it was very cheaply done and unpleasant.

Amenities: next to none. No pool, and the cube they told us about on the roof was not shown to us and did not appear to be working. It was very hot, and honestly we didn't think no pool would matter, but not having a pool or some way to cool off really ruined our trip. We ended up sitting in the room for several hours in the middle of the day waiting for it to cool down.

  • Stayed: October 2013, travelled with family
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1  Thank Outback1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

We stay at Delirion for 4 nights. Prior we tried several hotels.

May because of Dellrio manager Alexa Jiminez. She made our stay at Delirio not to forget and
will probably come back and stay there again.

Wherever you need, We been there for wedding: hair dresser, manicure, massage.

All at your convenience - in a room Chief will prepare food for you.

We used to stay in luxury hotels, it is small, but Alexa will treat you as hollywood star and
celebrity. Highly, highly recommended. This hotel changed our life and we are going to be back in June. Just you can see how much we love it.

Alexa thank you very much for happy time in Cortaghen !!!!

Will be back))))))

Boris

  • Stayed: March 2014, travelled as a couple
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Thank drgold4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

In reality the hotel doesn't look like the pictures: the rooms are quite small with low ceilings and the decor is rather tired. It is also quite noisy, we could hear very clearly the conversation of people in the next room, and their TV kept us up at night. When checking out the manager tried to charge us for taxes we had already paid and once we showed the original booking where it was stated that we had already paid the local charges and tax, charged us for drinks we never had... There are much nicer and better value hotels in Cartagena.

  • Stayed: March 2014, travelled with friends
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1  Thank bops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

Despite the absence of a pool, there are plenty of places to relax in this hotel: the beautiful air-conditioned lobby, the breakfast courtyard and, our favorite one at night, the rooftop terrace with a view to the cathedral.

I mentioned our second stay in that hotel and they later moved us to a bigger room at no extra charge.

We were there for the Cartagena Film Festival so the location couldn't be better.

Breakfast is good. Some guests don't know but they can also prepare eggs for you: scrambled, omelette, with vegetables, ham or mushrooms. They can also cook the delicious "arepa de huevo" for you, which is part of the Caribbean Colombian cuisine. It's already included in the price you pay for the room.

I talked to the manager about staying again but in a more expensive balcony room and she promised us a discount.

Stayed: March 2014, travelled as a couple
Thank LuckyLukas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

We stayed at the Delirio hotel during our work stay for the Film Festival and were hoping to find a hotel in which to relax and be comfortable after a long day working. The hotel had below average amenities and poor costumer service. First we arrived jet-lagged early in the morning and they didn't let us into our room until 3:30 and the only place to relax in the hotel is on the terrace with no shade in the burning sun. Once we were finally allowed into our room they showed us to a tiny room with a sink in the main bedroom bit. There were three of us staying in a room and with the three beds we and oursuitcases didn't fit. We had booked a suite with a balcony specifically to fit all three of us, when we asked to see the suite we were meant to be in they insisted that the suite was smaller than the room they had put us in. We insisted to see our originally booked suite which turned out to be much bigger and nicer and eventually we were moved into the room we had originally paid for.

The breakfast were completely unremarkable, go across the road for a much nicer breakfast. Upon leaving they asked us to pay pur taxes which we already had done and they insisted we hadn't. When we finally proved that we had already paid the taxes they brought up a bill from our room charging us 25,000 pesos for 3 bottles of water ( an outrageous sum to pay for water) when we had ordered just one. This whole saga caused us to be late in our taxi to the airport and it was a bad ending to an equally bad beginning. From the start they tried to scam us, making us pay for a suite and giving us a tiny internal suffocating room to trying to get us to pay $90 dollars of taxes twice over.

The rooms are modern and well air conditioned but nothing special or original. There is no swimming pool, some sun loungers are available with no shade on the terrace. Lovely location.

Stayed: March 2014, travelled with family
1  Thank Ghlsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

We have stayed at the pricy, elegant Charleston Santa Teresa Hotel (a historic converted convent in Cartagena), and enjoyed its amenities, including a roomy rooftop pool. But it was our time at the much-sparer, contemporary Delirio Hotel that we will remember far more fondly for the warmth and personal attention of the staff (Alexa, Elson, Carolina and Ernesto, in particular), the twilight view of the cathedral tower from our balcony, and the extra effort to meet our small requests. We arrived after the usual dinner hour too exhausted to track down a place to eat. Would the hotel be able to send us a chilled bottle of Chardonnay? Yes, they would. They dispatched a staffer to a nearby wine store, there was a knock our door, and there sat the wine in a sweating ice bucket. Could we order from room service? Well, there was no room service. But they would send a staffer to the tidy Mila cafe for us. Soon a platter of tender salad greens with warm seafood arrived at the door. So we sat out in the gathering evening on our balcony, sipping our wine and tucking into our salad, watching the horse-drawn carriages clop by down below.
Yes, we have stayed in more lavishly appointed rooms. And we have stayed in hotels with far longer menus of services. And at far steeper rates! But at Delirio after sundown we'd stroll down the fifth floor hallway out to the rooftop terrace and relax in the balmy night, even falling fast asleep out there one evening. (They might lure more guests to the terrace during the day if they had a sun shade, a canopy or whatnot.)
As some other reviewers have mentioned, the rooms are compact; not exactly copious. So if it is within your budget, you might want to consider one of the rooms with a balcony over Iglesia Street on the third, fourth or fifth floor. Regardless, the location is absolutely central in the Old City. And while we have stayed in more spacious accommodations in Cartagena, we could not have wished at Delirio for a warmer welcome, or a larger or kinder heart.
– Rick and Nancy.

  • Stayed: March 2014, travelled as a couple
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1  Thank rick304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Delirio Hotel

Address: Calle de la Iglesia 35-27 | Centro Historico, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#21 Spa Hotel in Cartagena
#21 Business Hotel in Cartagena
#35 Romantic Hotel in Cartagena
Price Range: £81 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delirio Hotel 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
Delirio is brand new design boutique hotel located in the magic Historical Center of Cartagena. We offer 17 modern and high tech bedrooms in a restored ancient building, within walking distance to most of the historical sites, fine shopping and good restaurants. Our services include breakfast, room service, bilingual English and French Concierge, solarium, elevator, medical assistance, laundry, terrace bar, events and free Wi Fi. ... more   less 
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Also Known As:
Delirio Hotel Cartagena
Delirio Boutique Hotel Cartagena

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