It was a total disappointment for us since we have changed our hotel from Hilton to Casa Pombo.
There are no front desk, you always wait long at the street entrance since there is only one person in charge of the whole place.
The rooms doesn t have fridge and there are no phone numbers instructions to find where there is room service or not.
You are not able to book any spa treatment and last but not least one of our rooms the air conditioner was broken and in the other the bathroom was fludded!
The wirst night abd hotel ever.
The outside sounds were disturbing also.
- Official Description (provided by the hotel):
- CASA POMBO is located in the Historical Centre of Cartagena facing the Cathedral and the Governor's Residence and overlooking the Plaza Bolivar. CASA POMBO is one of the most important architectural and colonial properties in the city of Cartagena. A recent restoration under the leadership of the architect Alvaro Barrera revealed its 17th century original structure en fabulous wall paintings while rendering at the same time modern comfort and luxury. Renting Casa Pombo will open you to today's intimate living and personalized service in an authentic colonial residential palace. Among the five apartments available in CASA POMBO you may choose the one(s) that best suits your needs, or you might wish to rent the whole residence, or a part of it combining one, two, three or four apartments. Each apartment has its own reception area, a fully equipped private kitchen, individual air conditioning and several 42" LCD TVs. Each bedroom is equipped with its own private bath. You also benefit from the use of two pools, one situated on the ground floor patio, and the other one on the rooftop terrace where you enjoy panoramic views of Cartagena's monuments and the Caribbean Sea. Most apartments have an additional private rooftop terrace of their own. During your stay, you will be taken care of by dedicated personnel who will give you all the special attention you need and deserve. CASA POMBO offers you all the services of a grand luxury hotel: trained personnel, 24/7 doorman, front desk to assist you with restaurants reservations, tours, visits, yachts to "Baru" and "Islas del Rosario" islands, cable television, Wi-Fi connection and SPA. ... more less
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