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“A budget hotel with free coffee all day” 3 of 5 bubbles
Review of Hotel Marlin

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Hotel Marlin
Dobbs Ferry, New York
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A budget hotel with free coffee all day”
3 of 5 bubbles Reviewed 16 August 2013

This was quite a descent hostel/hotel for the price, provided that we got airconditioning and TV. The rooms are tiny, there isn't really a good common space and the kitchen wasn't very nice, but it's cheap and a 10 minute walk from the old city. The staff is very nice and speaks some English.

Room Tip: Wifi is only accessible on the first floor
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zayatss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros,ofrecemos disculpas por las incomodidades generadas durante su estadía, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio,nuestros huéspedes son muy importante para nosotros, agradecemos sus comentarios y sugerencias para mejorar la calidad y el servicio del hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
    21
    48
    42
    18
    25
See reviews for
7
63
23
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 28 June 2013

We book two nights to stay and we were very disappointed. This place has a lot of potential, since it is large and each floor has large sitting areas and plenty of space for the kitchen. But here are the problems:
1. No rooms have windows to outside. Our room was so small that to walk around the room we had to take turns. The space between the toilet and the wall was was maybe 15cm, so imagine how easy it was to use it.
2. There is no breakfast! Somebody wrote it was: delicious?
3. Kitchen is a nightmare! All cabinet doors are broken. There was a sign in English saying that everyone must clean their dishes, but the staff themselves ate and left the pots with burned food till the next day! The garbage was not emptied for two days, so it was overflowing. When it was removed, all the garbage around the can was left laying around and the can left without the garbage bag. Staff themselves started putting garbage in a small bag and left it on the kitchen counter. Forget about finding a fork in the kitchen! Only few plates. Counters are always dirty.
3. The hostel itself is messy and dirty. There are buckets and empty boxes laying around. Somebody started cleaning and left garbage and the brush in the middle of the room till the next day. Maybe work hours were over??? The staff cleaned coffee table with newspaper! I guess cheaper that way?
4. There is no refrigerator, guests use the bottom shelf of a commercial fridge where they sell beer, that is on the first floor.
5. I took pictures just to show anyone who wants it.

  • Stayed June 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank vilijatau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros,ofrecemos disculpas por las incomodidades generadas durante su estadía, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio,nuestros huéspedes son muy importante para nosotros, agradecemos sus comentarios y sugerencias para mejorar la calidad y el servicio del hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Cartagena hotels

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 20 May 2013 via mobile

The aircon does not work and the fans are too noisy - the partys on Friday and Wednesday and impromptu nights make sleeping intolerable anyway - it's across the road from Media Luna Hostel and has private rooms and is cheap hence it's popularity and the staff are great

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dveggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros,ofrecemos disculpas por las incomodidades generadas durante su estadía, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio,nuestros huéspedes son muy importante para nosotros, agradecemos sus comentarios y sugerencias para mejorar la calidad y el servicio del hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
1 of 5 bubbles Reviewed 1 March 2013 via mobile

I would rather sleep on the streets of the Getsemani than stay there another night. To begin with, I made a reservation over the phone and both the room and price agreements were not upheld. The rooms are cramped and grungy and the shower curtains should be bathed in bleach. The wifi only works if you are standing in the lobby. The fan was rickety and squeaky and made tons of noise all night. The ceiling was literally patched up with bandaids. The noise from the street and surrounding clubs was so loud that coupled with the fan we got the worst nights sleep of our lives. Unless you are partying so hard that you are just going to pass out wasted somewhere, don't stay here. There are tons of better options around for a similar price.

  • Stayed February 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dillanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros,ofrecemos disculpas por las incomodidades generadas durante su estadía, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio,nuestros huéspedes son muy importante para nosotros, agradecemos sus comentarios y sugerencias para mejorar la calidad y el servicio del hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cartagena, Colombia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 February 2013

We have reserved a Matrimonial room and when we arrived we got a small humble room, not very expensive and with privet bathroom and shower has a nice team of workers, that helps if you ask them. There is a good breakfast every day, the lady that prepares it is also nice, and you can make your own food here and pretty much feel free to do anything you want (that is legal!).
Basically what was difficult is the small rooms that have no real window to the out side street, there are ventilation holes that make the air move but there will be no view for you to look at.The windows are to the inside in most rooms.
There is Wifi down stairs .
Overall- a nice place to stay in, and safe!

  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huesped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo me gustaria agradecerle por quedarse con nosotros y expresarle que estamos muy contentos por el tiempo que se tomo para hacer el comentario, sus opiniones son muy importantes para nosotros, tendremos en cuenta sus comentarios y sugerencias las cuales nos servirán en nuestro proceso de mejora y calidad de servicio, esperamos verla/o muy pronto de regreso y recuerde que siempre tendrá con nosotros el mejor servicio en la ciudad de Caratagena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 February 2013

We stayed here in January for 1 night. It's well located close to everything in Getsemani and the price was OK (80,000 COP per night). However our room was very small (just fit a double bed and tiny bathroom and nothing else). It does have a balcony area where you can sit and read or do internet which is good (to get your out of the cramped rooms!). I booked online and then tried several times to email them to tell them I wanted to change my booking but they never replied -and when I arrive they had cancelled by booking altogether - so the service isn't great! However luckily they had a room for us. Overall it's a decent place and well-priced if you need to stay a night or two in Cartagena but not if you need to stay longer.

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ellen2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros y expresarle que estamos muy contentos por el tiempo que se tomo para hacer los comentarios, sus opiniones son muy importantes para nosotros, tendremos en cuenta sus comentarios y sugerencias, los cuales nos servirán en nuestro proceso de mejora de calidad y servicio, esperamos verlo pronto de regreso y recuerde que siempre tendrá con nosotros el mejor servicio de la ciudad de Cartagena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Feldkirch, Austria
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 January 2013

We paid COP 100.000 for a private double room, just with a fan and without a window (high season). The fan is noisy, wifi did not work in the room and the toilet seat was missing!! We informed kindly the staff that there is no toilet seat in our room. However, nothing happened, except of a very unfriendly response. They are clearly taking advantage of the fact, that all the hostel are fully booked and guests have to take one of their rooms.

  • Stayed January 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank xx_Lene_xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelmarlincartagena, Director General at Hotel Marlin, responded to this review, 7 May 2014
Google Translation
Estimado Huésped, mi nombre es Lorcy Florez Anaya administradora del HOTEL MARLIN primero que todo quiero agradecerle por quedarse con nosotros,ofrecemos disculpas por las incomodidades generadas durante su estadía, por lo que se tomaran inmediatamente los correctivos con el fin de brindar una mejor calidad de servicio,nuestros huéspedes son muy importante para nosotros, agradecemos sus comentarios y sugerencias para mejorar la calidad y el servicio del hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Marlin

Property: Hotel Marlin
Address: Calle De La Media Luna 10-35, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Kitchenette
Hotel Style:
Ranked #99 of 160 Speciality Lodging in Cartagena
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Marlin 2*
Number of rooms: 24
Official Description (provided by the hotel):
The Marlin is a colonial style hotel; with comfortable rooms have air conditioning, cable TV and Wi-Fi. It is located in the walled historic center of Cartagena, the hotel's excellent location allows our guests to visit only three blocks, the most attractive places in Cartagena, as the clock tower, Castillo San Felipe Castle Historical Center, convention center, the Zona Rosa, and five minutes from the beach. ... more   less 
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