Top location in the old city with loads of bars and restaurants in easy, safe walking distance. Very large apartments - we had both a one bed and a two bed over the 3 week stay as we had a visitor stay with us. Pool on the main roof is lovely. Nice and helpful staff.
However, kitchens are poorly fitted out (dishwahers not fixed to cabinets, minimal cooking equipment, blunt knives, etc) and the "service" varies and is not thorough - some days towels replaced, others not - some days toilet paper provided, others not etc) Also the washing machines were often out of use and the TV's all had a random selection of channels available! There is no "hotel guide" saying what facilities are available and none were described on check-in.
A bit more maintenance, a tiny investment in equipment for each apartment and some domestic staff process and training and this could easily be a 5/5 rated property.
We had a great time in Cartagena overall and would come back.
- Official Description (provided by the hotel):
- The design of San Diego 974 Suites combines colonial and modern architecture, creating 13 Junior Suites, Suites and Master Suites with a contemporary environment in the midst of a place with centuries of history. Spaces of one, two and three bedrooms with kitchen, living room and terrace, fully furnished to suit all tastes. ... more less
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