My family and I stayed there this past June and left very disappointed. We chose to stay there as we have small children and the amenities for the kids where important. The amenities for the kids where the only plus. After checking in we needed to move rooms due to foul smell, broken furniture, and cleanliness issues. Took hours to get in a new room. While waiting we ran into two other groups also trying to move rooms. New room was far from expectations as well. We had daily service issues in the restaurants. Food was average on the buffet...However if you chose ala carte, it takes forever to get your food. It seemed as if the staff did not like guests to order ala carte as our server seemed upset that we wanted to. I am sure there is better than this in Cartagena.
- Official Description (provided by the hotel):
- Las Americas Casa de Playa hotel is a tropical resort located on the Caribbean Sea in the northern of Cartagena de Indias. It offers 2 swimming pools, 2 bars: La Isla and El Chicho; mini golf course, tennis court and the kids club "Star Captain". There are boutiques, jewelry store and free WiFi in all areas. Rooms at the Hotel Las Americas Casa de Playa feature private balconies with hammocks, air conditioning, ceiling fan, minibar, free WiFi and satellite flat-screen TV. The Hotel has the Meson de Don Cristobal restaurant where guests can enjoy a variety of traditional and international dishes and between the resorts garden has the Fogon del Navegante restaurant, where succulent steaks and grilled seafood are offered, accompanied by fresh salads . Hotel Las Americas Casa de Playa is 5 minutes drive from Rafael Nunez International Airport and 10 minutes drive to the walled city of Cartagena. It has reception service 24 hours and free private parking. ... more less
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