My boyfriend and I recently stayed at this property while in Cartagena. Overall we had a great experience but a few things could be improved.
- Welcome and check in were wonderful & efficient
- Hotel staff were all wonderful and very professional
- Lovely public areas
- Great on-site spa (we went twice)
- Wonderful breakfast buffet (definitely top 5 for me of all hotels I've stayed in)
- Nice relaxing courtyard pool with attentive but not overbearing service
- Had car pick up from airport and they were prompt and efficient
- Great concierge
- Safe and secure property
- Great business center
- Free wifi all over the property
- Rooms were not 5 star, more typical of a modest resort property
- Beds were not comfortable
- No views, our room - which was by no means inexpensive looked out at a wall. It seems only a few really have a view which is an odd layout since this hotel overlooks the water.
- Half the hotel was under construction (which we knew) I hope the construction includes room upgrades
- Pool needed some umbrellas or the option to have an umbrella brought to you. Cartagena is hot and there was little to no shade to be found unless you sat at a table.
I loved staying in Cartagena and with a few fixes this hotel could be really fantastic. That being said for a first timers to Columbia it's still a great choice.
- Official Description (provided by the hotel):
- Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Santa Clara Hotel Cartagena
- Sofitel Hotel Santa Clara
- Sofitel Cartagena
- Cartagena Sofitel