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“Great time”
Review of Hilton Cartagena

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Hilton Cartagena
Ranked #28 of 158 Hotels in Cartagena
Certificate of Excellence
Reviewed 12 January 2014

This is a very nice hotel right on the beach in Laguito. There are large pools and a very good gym for a hotel. In the morning there is a buffet breakfast with plenty to eat. Location is excellent although there is not too much in Laguito it is only a short drive to the historic part of Cartagena which is great too see the walled city with some awesome architecture. Nothing bad too say. Service was great as well. I enjoyed my time.

Room Tip: I stayed in a normal room and it was fine.
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  • Stayed: January 2014, travelled solo
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Thank James E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 14 January 2014

Dear Mr. James

Thank you for taking the time to share your experience with us. It is very pleasant to know that you enjoyed our facilities, breakfast buffet and the hospitality of our team members, as well as our location. We would like to welcoming you back on your future visits to our lovely city.

Cordially,

Vinod Agarwal
General Manager

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680 - 686 of 2,344 reviews

Reviewed 9 January 2014

I highly recommend the Hilton Cartagena and its very welcoming and professional staff! This site is appropriate for business, couples and families. The location, right on the water, but not too far from the old city is ideal.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 14 January 2014

Dear Mr. Joseph

Thank you very much for your feedback. We are glad to know that you enjoyed the hospitality of our team members and our location right on the beach. Please, let us know about you next visit to Cartagena, we would be delighted to welcoming you back for business or leisure.

Sincerely,

Vinod Agarwal
General Manager

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Reviewed 7 January 2014

The Hilton Cartagena is in a good location at the end of the peninsular in the modern beach area of Larguito and Bocagrande area of Cartagena. It's with walking of 2 long sandy beaches just 5 minutes away.
The hotel is modern, the rooms are quite spacious and comfortable. I had a refurbished executive room with a view of the beach but unfortunately didn't much sun on that side of the hotel.

The executive lounge is nice, the staff are really friendly and very helpful, i didn't have breakfast there as the buffet was quite basic, i had breakfast in the main dining room which was a very good, an extensive selection of everything you can imagine plus 2 very good omelette chefs cooking to order.

During the day the lounge always had coffee, soft drinks and nice snacks and fruits available... plus yummy cakes!! In the evenings both hot and cold snacks available, often local traditional foods to try. Wine and local beer was free gratis and plentiful. A really good deal and nice experience having the executive privileges.

The hotel has 3 fabulous swimming pools to chose from with spacious sun terracing so it never feels overcrowded.
The hotel has a good well equipped gym too.

The front desk staff are really helpful and the door staff are great at getting you taxi's and guiding you where to go. A taxi from the hotel to the Old City ... El Centro is 6,000 pesos about US$3.
I also walked from the hotel to the Old city .... 40 minutes along the scenic beach route or 30 minutes through the shopping area.

All is all the Hilton is a good choice for a visit to Cartagena.

  • Stayed: December 2013, travelled solo
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3  Thank Bev082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 13 January 2014

Dear Guest.

Thank you so much for your nice description of our hotel facilities. We appreciate your comments. It is a pleasure to know that you enjoyed our executive lounge, pool complex as well the variety of our breakfast buffet and the helpfulness and hospitality of our team members. We thank you for choosing the Hilton for your recent stay in Cartagena. We would be delighted to welcoming you back.

Sincerely,

Vinod Agarwal
General Manager

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Reviewed 6 January 2014

This is a well-located hotel with easy and inexpensive access by taxi to the Old City. The pools are wonderful. The rest of the property seemed a little "tired" and in need of upgrading but the lobby, restaurant and rooms were very clean and the staff courteous and helpful. The room rates were very affrdable. Overall, staying at this Hilton was a positive experience and my wife and I would go back

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 10 January 2014

Dear Mr. James.

Thank you so much for choosing the Hilton for your recent stay in our lovely city. We are very pleased to know that you enjoyed the hospitality and helpfulness of our team members as well as our pool complex, we appreciate your feedback! We would be so happy to welcoming you back to Cartagena de Indias.

Cordially,

Vinod Agarwal
General Manager

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Reviewed 6 January 2014

On the good side: A big hotel where, despite being there at new year's eve, everything worked reasonably. The private beach is an advantage, although the black sand and muddy water removes some of the enchantment.
On the down side: The rooms are bit worn out; bathrooms are very small and were not very clean (hairs in the shower and some strange spots on the door); the private beach does not compensate the distant location; bad sound insulation between rooms; average service level; absurd price (it was peak season, but it was still absurd).
In the overall, it is a good hotel, but not an extraordinary hotel.

  • Stayed: December 2013, travelled with friends
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Thank expecttobewondered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 10 January 2014

Dear Guest

Thank you for choosing the Hilton during your stay in Cartagena de Indias and taking the time to share your experience in our property. Your feedback is very valuable for us, we will take immediate actions in order to provide you an excellent experience in your future visits. We hope to have the opportunity to welcoming you back!

Sincerely,

Vinod Agarwal
General Manager

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Reviewed 5 January 2014 via mobile

If you want the Cartagena experience then you should not stay here. Although accessible by taxi to downtown Cartagena, it is a little out of the way. As far as the beach goes, it is not great either. To find beautiful beaches in Cartagena you have to go further away.
The hotel itself has very spacious rooms. I booked a room looking towards the sea and over the pool rather than at the city. I was glad I did because all you see in city view rooms are a little bit if the sea and high rises that stand between the Hilton and the old city.
I only ate breakfasts at the Hilton (included in my rate) and they were below average in choice and quality. Fruit was particularly tasteless! I think next time I'll stay in the old city

  • Stayed: October 2013
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Thank NZyMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 10 January 2014

Dear Guest.

We appreciate your comments about your recent stay at our property. We will take the required actions to provide the best experience to all our guests, thank you for the feedback! We would like to have the opportunity to welcoming you back in the near future.

Cordially,

Vinod Agarwal
General Manager

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Reviewed 5 January 2014

good hotel in general ,rooms clean and good size,service ok ,except for security at entrance. city is good for beach and food ,take boat to playa blanca but dont waste your tine at the aquarium,tell them just go to beach. if you like to dance go to tu candela next to hard rock cafe,do not go to mr babilla to expensive and overrated

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank millijos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod A, General Manager at Hilton Cartagena, responded to this reviewResponded 10 January 2014

Dear Guest.

Your feedback is very important for us. Thank you! It is great to know that you enjoyed our guest rooms and facilities. We apologize for the inconvenience that you experienced on the lobby entrance; we will take the necessary actions immediately. We hope to have the opportunity to welcome you on your next visit to our city.

Sincerely,

Vinod Agarwal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
Phone Number:
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Cartagena
#9 Business Hotel in Cartagena
#10 Family Hotel in Cartagena
#13 Spa Hotel in Cartagena
#17 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
Price Range: £83 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
Official Description (provided by the hotel):
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas. ... more   less 
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel

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