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“Good value for money”

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Hampton by Hilton Cartagena
Ranked #29 of 151 Hotels in Cartagena
GreenLeadersBronze level
Kingston, Saint Andrew, Jamaica
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good value for money”
Reviewed 18 November 2013 via mobile

I recently stayed at this hotel. Centrally located with restaurants within walking distance.

The room was clean with all the necessary amenities. The breakfast was basic but sufficient.

Staff was helpful and friendly .

Would recommend.

Stayed October 2013, travelled on business
Helpful?
Thank Rosalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 22 November 2013
@Rosalie D My Name Is Juan Manuel Quijano, General Manager of the Hampton by Hilton Cartagena. We are glad to know that you enjoyed our service, clean rooms and buffet breakfast. We appreciate you have taken the time to share your experience with us and also recommend us. We hope to be of service to you in the near future. Have a great day!
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1,445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Santiago, Chile
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 October 2013

The hotel is brand new and has all what you need when you are in the beach: It's a few steps away from the beach, big and comfortable rooms, pool, decent buffet breakfast (avoid ending time), friendly staff and tons of restaurants in the neighborhood.
Cons: As a low budget hotel it lacks some services, as a restaurant, room service or bellboy. It has a small snack bar in the lobby, that is in the 16th floor. The pool closes at 6 pm.

It was a very good experience, totally recommended if you don't want to spend much time in the Hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pvngr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 6 October 2013
@pvngr My Name is Juan Manuel Quijano, General Manager of the Hampton by Hilton Cartagena. Your comment is very important and valuable to us; we strive to give the best quality of service in order to achieve customer satisfaction. We are very happy to hear that you had a good experience in our installations and we are taking notes of the details mentioned in your comment. We hope to have the opportunity to serve you again n the near future. Have a great day
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Upper Coomera
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 September 2013

Hotel was great. Rooms were great maybe a bar fridge would have been good but I really enjoyed my stay. Really close to the city, shops & beach. Facilities are great, pool on the rooftop is nice. I would definitely stay here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 2 October 2013
@MichaelN Thank you very much for taking the time to share with us your experience and it is really good to hear that you liked our facilities and services. We are glad you enjoyed your stay and we look forward to welcoming you again!

Juan Manuel Quijano
General Manager
Hampton By Hilton Cartagena
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New York City, New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 September 2013

Love it. The room was beautiful. The staff were very friendly. The food was very good. Will definitely stay in this hotel again. Love the decoration of the hotel. The bed was very comfortable. Went with my family and they all like the hotel and the service.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizbeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 30 September 2013
@Elizbeth B My Name is Juan Manuel Quijano, General Manager of the Hampton by Hilton Cartagena. We thank you very much for taking the time to share with us your recent experience at our property, we are so glad to know that you had a good experience with us enjoying our breakfast, the rooms and the decoration of our hotel. Please give us the opportunity to welcome you and your family back here at your home in Cartagena de Indias. Have a good day!
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Toronto, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 September 2013

As a tourist, you'll need to take a cab into the walled city, but that's really not a big deal as it's only a few minutes away at a cost of 6k pesos ($3), so depending on the length of your stay, you could save considerably staying here instead of within the walls.

Everything you need is nearby, with a couple fast food places, a pharmacy, and an ATM all right around the corner. One block away is also one of the better restaurants in the city called Souk.

The hotel itself is brand new. Everything is modern and clean. The rooms are very small but totally fine for a couple. Most tourists won't spend a lot of time in the room anyway. The included breakfast is a buffet, and not the best, but given the price it's about what I'd expect.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 30 September 2013
@Jody S We are pleased that you liked the location of the hotel, as well as our clean and modern rooms. We really appreciate your feedback, as it helps us to improve every day. We have taken notes about your comments for our breakfast buffet. We hope to be of service to you in the near future.

Juan Manuel Quijano
General Manager
Hampton by Hilton Cartagena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas, USA
Level Contributor
109 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 September 2013

Brand new hotel in the new town, modern and very clear rooms, if a bit small - but fine for a single business traveler attending the Convention Center (6K pesos, 10 mins by cab). Good wifi and a fast-self serve breakfast (both free), albeit the later a bit hit-and-miss on what is available each day. Lobby/restaurant/bar on 16th floor, with great view of ocean and city. Fantastic gym on 16th floor, if small, with one of the best gym-views ever - you will not notice the miles on the treadmill! Very handy for local shops, restaurants, bars and the beach.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prm78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 24 September 2013
@prm78 Thank you very much for comment about your stay at the Hampton by Hilton Cartagena. We are very glad to know that our Internet connection and gym view on the17th floor was good for you. We look forward to see you again very soon!

Juan Manuel Quijano
General Manager
Hampton By Hilton Cartagena
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Durham, North Carolina
1 review
Reviewed 19 September 2013

Overall, it is a nice hotel in a nice area. The hotel is very basic, bedding and breakfast and the staff would tell you that. The room was clean but small with no fridge, and only queen-size bed. It is ok for one person but might be problematic if you are a couple. The lack of the fridge was very inconvenient as whenever I am thirsty I had to take the elevator to the 16th floor (the lobby) to get a bottle of water, and trust me the elevator is slow. The lobby is located on the 16th floor, which something that I didn't like, as it isn't readily accessible.
Breakfast was good
Safety is a plus for this hotel, as access is restricted to card holders, and during the night there is guard who will cross-check your name before entrance. The staff were very good and helpful, and speak reasonable English.
To conclude, it depends on your needs, if you just wanted a place to crash this is a good option for you. It is luxurious by any means. Next time I might entertain the idea of renting and an apartment.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zogbair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel Q, General Manager at Hampton by Hilton Cartagena, responded to this review, 23 September 2013
@Zogbair We really appreciate your valuable comments. It is very good to know that our clean rooms, the hospitality of our team members were pleasant for you. Safety, which you also mention and highlight, is very important to us because we know how important it is to you. We apologize if you had inconvenience with our elevators, we are working on it to give our guests the safest and quickest service possible. We hope that in your next trip to Cartagena, you will choose us and give us a new opportunity to demonstrate our Hamptonality! Have a good Day

Juan Manuel Quijano
General Manager
Hampton By Hilton Cartagena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton by Hilton Cartagena

Property: Hampton by Hilton Cartagena
Address: Av. San Martin #8-13, Cartagena 130001, Colombia
Phone Number:
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 151 Hotels in Cartagena
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton by Hilton Cartagena 3*
Number of rooms: 135
Official Description (provided by the hotel):
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs. ... more   less 
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