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Hotel Almirante Cartagena Colombia
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Reviews (1,428)
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607
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All reviewsa large sitting areaan upper floorsmall gymfitness centerroom pricefelt completely safewifi servicecheck in was easybit datednice place to stayold cityhotel is locateda short cab ridebocagrande beachwill stay there againsea viewaverage hotel
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165 - 170 of 1,428 reviews
Reviewed 12 October 2013 via mobile

I stayed here four nights on business.

I would rate this hotel 3.5 out of 5. I am rounding up to 5 because the staff was so nice.

The staff could not have been more professional or friendly.

Location is good, near shops, restaurants, and across the street from the beach.

The room itself was quite basic -- except for the nice toiletries, the room was more what I would expect from a three star hotel. There were two beds in my room. One mattress was reasonably comfortable. The other was worn and sagging. Internet in the room was spotty. If I moved 2 inches I got disconnected and had to log back in. I could hear music from the street at all hours, loud and clear even though my window was closed and I was 11 floors up.

Breakfast buffet was plentiful and fresh. Business center personnel was very gracious and helpful.

I had to wait in line for almost 20 minutes to check out.


Stayed: October 2013, travelled on business
Thank PoblanoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 18 October 2013

Dear Guest.

Our human resource is the most precious asset, we feel a great satisfaction with having achieved our commitment.

I take this opportunity to inform you that in order to renew our facilities to make you feel more comfortable and serving you better , we continue with the remodeling in several areas of the hotel, this includes common areas and rooms , respecting of course the tranquility of our customers.

We are a modern hotel with our internal architecture inspired by the colonial era.

Follow us on Twitter and Facebook , we will keep you abreast of all our activities.

Sincerely,

Gustavo Buelvas
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

I chose this hotel because I wanted a pool that you could swim in, not just dip the feet into. The pool photos look deceptive, as it's really not that big. It's a crescent shape and part is roped off for kids to splash in. The rooms are clean but somewhat bland in decoration. The bathrooms look older and the tub is plastic so always looks dirty. The really short plastic shower curtain didn't help matters either. They had good bath products though and the towels were plush. Breakfast was plentiful and all OK. They have scrambled eggs, fresh fruits, yogurt, variety of breads and rolls, arepas, rice, and some other fried choices. The location is across the street from the ocean and near several grocery stores. The gym is pretty nice and they have stretching classes during the week.

  • Stayed: October 2013, travelled as a couple
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1  Thank Marcia74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 18 October 2013

Dear Guest.

Thank you for your comment on our Micro Site on Trip Advisor, it is important for us to know the perception of our customers, we are in a process of continuous improvement to ensure in every way, the overall satisfaction.

Our pool, located on the fifth floor, offers a spectacular panoramic view from the terrace you can see the majesty of the Sea Cartagenero and enigmatic and beautiful stone yard.

I also invite you to try our lunches, menu variety and quality of our coastal and international cuisine will enchant.

Follow us on Facebook and Twitter, we will keep you abreast of all our activities.

Sincerely,

Gustavo Buelvas
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

summery:
Food, shopping area close, clean room and helpful crew. close to port so no stocking in traffic to go to islands.
The room was clean, the shower and bathroom too, deserves 4 star for that. very beautiful architecture inside the hotel some parts are build like its a castle. crew very kind and helpful. very good location in front of beach with sun beds(u have to pay but cheap). good buffet breakfast. very good location if u wanna go to other islands(Rosario,...) and don't wanna spend an hour just to get to the port. also most of the restaurants are by walking distance of 3-10 min, such as burger king, KFC, MD. Lots of brands have shops there inducing Tommy Hilfiger and ... also in a 2-10 min walking distance.
At all I was happy to choose this hotel! :)

  • Stayed: July 2013, travelled as a couple
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Thank saharii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 16 October 2013

Dear Guest

El Hotel Almirante extends its sincere thanks for the comments posted on our Trip Advisor page. We have met our objectives, serve you with quality, efficiency, friendliness and safety.

Whenever you wish to travel to Cartagena de Indias, please contact us, we would be honored to continue hospedándole.

I invite you to follow us on Facebook and Twitter.

Sincerely,

Gustavo Buelvas
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

I have been 4 nights at Hotel Almirante for a business trip. The hotel is located 20-30 minutes by car from CTG airport, just by the beach. Good choice of restaurants, amenities (swimming pool and gym in the hotel), enough space in the room. Bathroom furniture could be improved. Hotel crew very kind. Breakfast selection wide, with many local choices.
Probably more a "four stars hotel", but I think it's a very good suggestion for business or touristic journeys in Cartagena.

Room Tip: It's possible to choose rooms with oceanic view.
  • Stayed: September 2013, travelled on business
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1  Thank Pietro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 16 October 2013

Dear Guest

On behalf of the Hotel Almirante Cartagena express thanks for the good comments posted on our Trip Advisor website, it is nice to be accepted and perceived by our customers as excellent service providers.

Whenever you wish to travel to Cartagena de Indias, please contact us, it will be an honor to continue serving you.

Please, follow us on twitter and facebook.

Gustavo Buelvas
Community Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

The rooms were ok but not overly spacious and the layout of the hotel meant that the entertainment area was open to all the rooms via the central atrium so even if you were on the top floor you could still hear lots of noise from the ground floor entertainments. Breakfast (inc in the price) was excellent but the service from reception staff was hit and miss depending on who was on duty. The swimming pool located on one of the higher floors gets sun only for about 1 hour in the morning at the time of year we were there whether it is more in summer i don't know but doubt it as it is on the north of the hotel and behind about 10 floors of the hotel that tower above it.

  • Stayed: January 2013, travelled with family
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Thank alexander240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this reviewResponded 9 September 2013

Dear Guest

On behalf of the Hotel Almirante Cartagena want to express our appreciation for your publication on our website Trip Advisor while offering our apologies for what happened with your luggage and the hotel services in general.

We strictly follow the feedback from our customers. We would like to be contacted by you so that we can determine its exact date and avoid it to happen again.
Sincerely,

Gustavo Buelvas
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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