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“Good hotel for a quick escape”

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Hotel Estelar Altamira
Ranked #1 of 16 Hotels in Ibague
Certificate of Excellence
Reviewed 21 January 2014

Ibague is in located in the center of Colombia which makes it near to a bunch of cities. If you want a quick escape this a great option.
Great weather with a great hotel.

Food as great, buffet (breakfast and lunch) are not massive but have always good options, and food is always fresh.

You can ask for a mountain/pool view or city view from your room. Both are good, depends on why you are after. There are more mountain view rooms, almost double than city view.
We took the one with mountain view and we liked it. Makes you feel as if you were far from the city.

The only minor annoyance was the pool towels. Getting one takes a while, but it was the only drawback.

  • Stayed: January 2014, travelled as a couple
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1  Thank Federico J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 39 of 328 reviews

Reviewed 25 December 2013

Our third visit to Ibague and its Hotel Estelar Altamira was predictably wonderful; spacious, attractively decorated rooms with great views of the scenic mountains, lush tropical gardens, ideal pools, tennis courts, spa,sauna, jacuzzis, massage parlor, and romantic dining areas with service with a smile to boot make of the Estelar a truly five star hotel. Sumptuous breakfasts, numerous "things to do", and tranquil ambience make this hotel a favorite for many, be they tourists or executives. On the "constructive criticism" side, attention to details which require more maintenance supervision in rooms include chairs, some lamps, but overall, very well kept up (specially gardens, pool area, restaurant). It continues to be one of my favorite hotels in the world.

Room Tip: Ask for a room with a view towards the pool area and the mountains.
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  • Stayed: December 2013, travelled with family
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Thank wschutmaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

Hospitality jeopardized by a single employee, it is for this reason an Acceptable hotel.
Breakfast was good. Specially "El Tamal Tolimense"
On arrival, the Check in employee (night shift) was not helpful, he seems unhappy, untrained and provided limited information. We felt unwelcomed and we were ready to leave to the Hotel Internacional Casa Morales.
However; The Restaurant employees and bell boys were very willing to provide a welcoming experience. Noisy air conditioner. Beautiful view and pool.
Because of the other employees going the extra mile, I Recommend the hotel.

  • Stayed: August 2013, travelled with family
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Thank YuriCorrales2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

They didn't have connections with the Ibague Country Club which has a great golf course and the food is good. The pool is nice and rooms are nice I was bothered by the beds moving, I would lean against the bed reading and watching TV and the bed would slide away.and leave me flat on my back and would have to bring the bed back against the wall and finally I gave up and laid sideways to watch TV. Everything seemed modernized and it was OK the bed is nothing like the bed at home I guess. The morning buffet is excellent really loved it. The food at the restaurant was very good.

  • Stayed: December 2011, travelled with family
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

My family recently stayed at the Estelar Altamira and we had a great time. The property is clean and offers a wonderful pool and restaurant. The rooms are more than adequate, perhaps a bit worn. The air conditioner was a bit loud, but worked. The staff is what makes this hotel so great. The pool staff, especially Maria and Cesar, were wonderful and took the time to help my son learn to swim. The front desk staff were always happy to assist and the restaurant staff were great especially with kids. The wifi worked well most of the time. The gym is adequate but nothing special and the game room has seen better days (both could use fans and a bit of updating). The neighborhood seems nice and some folks we met had taken taxis to several nearby restaurants, but we just ate at the hotel. The maid service was also great. Most of the front desk staff spoke English and some of the restaurant staff spoke a little English, which was appreciated since my Spanish is not always the best. There is a small gift store and a little shop that sells toiletries in the lobby. The tennis courts looked nice, but we did not play. Overall, it is a very nice hotel and we enjoyed our stay.

Room Tip: I would ask for a room on a higher floor. If there is an event by the pool, you will hear it. We r...
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  • Stayed: July 2012, travelled with family
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Thank swtravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

Great hotel in nice setting with friendly staff.
Rooms on the back have a great view on the large swimming pool and the green hills.
Ideal place to relax.

Room Tip: Backside, with more beautifull view.
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  • Stayed: June 2012, travelled on business
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Thank PeterJLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, E-Commerce at Hotel Estelar Altamira, responded to this reviewResponded 14 June 2012

Good Afternoon Dear Guest,

Thank you for sharing your experience from your recent holiday at Estelar Altamira Hotel. We are very pleased to read your review and learn that you enjoyed your time with us. We appreciate your comments which are very important to us. We certainly look forward to welcoming you back next time.

Kind Regards.

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Reviewed 16 May 2012 via mobile

This is a great hotel with best service ever. Really good attention to detail.
They could do better on the food department , which was bland

  • Stayed: May 2012
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Thank Hanicoloman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, E-Commerce at Hotel Estelar Altamira, responded to this reviewResponded 23 May 2012

Good morning Dear Guest,

Thank you for recommending our Estelar Altamira Hotel and for taking the time to post a review of your recent stay with us. I am very pleased to read your positive comment. I have carefully noted your feedback regarding our food and beverage service and we are already considering supervise and check our recipes.

Kind Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Estelar Altamira

Address: Carrera 1 | #45-50, Ibague, Colombia
Region: Colombia > Tolima Department > Ibague
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Ibague
Price Range: £58 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Estelar Altamira 4*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the mountains of the Cordillera Central, the Mercure Ibague Altamira is ideal for a business trip or holiday. 5 minutes from the airport and a few minutes from the business and financial districts of the city, the hotel features 102 deluxe rooms and 6 suites, a heated swimming pool, two tennis courts, a gym, games room, spa, two restaurants and several function rooms ideal for meetings, conferences and unforgettable social events. ... more   less 
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Also Known As:
Sofitel Ibague

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