We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best to Business Trips (short and long stays)” 5 of 5 bubbles
Review of NH Collection Royal Medellin

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
NH Collection Royal Medellin
Ranked #3 of 103 Hotels in Medellin
Certificate of Excellence
Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best to Business Trips (short and long stays)”
5 of 5 bubbles Reviewed 21 April 2014

This hotel will provide you will all that you need to become your stay at Medellin very productive, as soon as you arrive you will feel that your choice was right. Its highly professional team will assure that you have all that you need from the minor details.
Some of reasons that you should consider on why choose Medellin Royal:
- General: All new infrastructure, meetings rooms to allow your event on place,
- Rooms: Very clean, moderns, beds very comfortable assuring a good rest.
- Meals: excellent breakfast, cuisine's menu with all the expected options (all type of foods from a burguer to a peruvian ceviche and tasty main courses), and just if need it , the Cheff always is caring about any special request from the guests.
- Localization (walk distance to two of the best shoppings in Medellin, one block from El Poblado Avenue where most of the Companies has the headquarter, near to Parque Lleras).
- Fitness: If you look fitness, the gym has all the staff for a complete training besides a 25 mts swimming pool.
In others words, choosing Medellin Royal, you will just take care of your business.

Room Tip: The suites in the middle (termination 9) are Suite Juniors, or take rooms to the front of the hotel...
See more room tips
  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Willie031972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 13 May 2014
Dear Guest:

We sincerely thank you for your review of our Hotel. It is a pleasure to know you enjoy your stays at our hotel, in particular the rooms, service and food.

We work very hard to provide first class service and it is great to have it recognized by our wonderful guests.

Really hope to welcome you back soon,

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

707 reviews from our community

Traveller rating
    413
    211
    59
    15
    9
See reviews for
91
177
46
303
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio de Janeiro, RJ
Level Contributor
180 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 20 April 2014 via mobile

Pros:
- Clean and big room
- Linens and towels are good enough
- Nice furniture
- Free notebooks/printer near the lobby
- They allowed us to do a late checkout
- GREAT location near Santa Fe Mall
- Wi-fi was working at most of the time.

Cons:
- Breakfast service was good but it could have more options
- Bed is not that comfortable to provide a great sleep quality
- Windows are not soundproof. The neighborhood itself is not noisy at all but the outside noises echo into the room even though we were on the 9th floor.
- The thing that most annoyed me was that some guys at the front desk were lazy. We kindly asked him to make a reservation for us at this restaurant we wanted to go and he immediately told us that everything was closed due to holidays. He didn't make any calls to verify. (The restaurant was open!!!). The other day we asked another guy directions to some attractions. We asked if the attractions were open... he said he didn't know and that was it.

Stayed April 2014, travelled with friends
Helpful?
1 Thank leonardomrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 12 May 2014
Dear Guest:

Thank you for your comment about your recent visit, we are pleased to know that our installations are up to par with your expectations.

We are working very diligently to correct the issues with our Fron desk service, your comments help us grow and give us valuable information to improve our services. On the other hand, we would like to inform you, we currently are working in sound isolation.

We hope that you stay with us on your next visit, so you may see the improvements we are making.

Sincerely,

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 19 April 2014 via mobile

Stayed at Medellin Royal April 5 to 12 while at the UN World Urban Forum. Must be considered a very good hotel as president of Colombia stayed there the night he keynoted the forum. Very comfortable and good service. Modern minimalism room decor but everything needed for business travel. Very clear. Great breakfast buffet on terrace. Had good room service meals a few times when I had work to do. Would certainly stay again.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank diane_marie1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 21 April 2014
Dear Guest:

Thank you very much for your recent comments about your stay with us. We are very grateful and proud you talked so nicely about our staff. We have shared your comments with them and I can only say that you have penciled a big smile in all of them.

Comment like yours are of great motivation to all of us. We love what we do and we will do whatever it takes to make our guest experience the best they could encounter in Medellín.

Once again thank you very much and we look forward to welcome you back to our hotel soon.

Sincerely,

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tirupur, India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 April 2014 via mobile

This. S my second trip to Colombia and I am comfortable with royal hotel chain and this is a pretty good safety hotel with a good buffet breakfast , medium gym and a perfect room layout , I enjoyed my 3 days stay over there, a small stream flows near the hotel and sitting on its bank gives us a salubrious feeling ,

Stayed March 2014, travelled on business
Helpful?
Thank Aravindan5868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 21 April 2014
Dear Guest:

Thank you very much for taking time to write about your experience at The Medellín Royal. It was great hear that you enjoyed our facilities particularly our Breakfast and the small stream.

Comments like yours make of our job more rewarding every day. Our team and I greatly appreciate your comment about our service and we certainly continue to give the best of us to all of our guests.

We look forward to welcome back to Medellín Royal, on your next visit.

Best regards,

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 1 April 2014 via mobile

If you are new to Medellin, as I was, and want somewhere safe, efficient and a few mid cons, this is a great option. As said previously, it is a great business hotel but also works for tourists. Pluses: very near Delaire roof top bar (can walk there day or night) and a posh mall if that is your thing. Rooms were comfortable, breakfast tasty and plentiful, taken by the nice pool. Most staff spoke English, good taxi service. Downside was street noise in the room (sounded like a race track outside), not near a metro stop (take a taxi to El Poblado). Laundry was expensive. Their bar was in the foyer and had no atmosphere.

Stayed March 2014, travelled as a couple
Helpful?
Thank Bermondseytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 21 April 2014
Dear Guest:

Thank you very much for taking time to write about your experience at our hotel. I would like to thank for mentioning our convenient and secure location and our breakfast but most importantly for praising our team and services.

We are sorry about the noise levels, I would like to inform you, that currently we are working in sound isolation to avoid the recurrence of this in future.

We look forward to welcome back to Medellín Royal on your next visit.

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 21 March 2014 via mobile

Friendly, attentive staff. Large, comfortable rooms. Shower a bit weak. Good food. Inviting jacuzzis were COLD even after we asked for more heat. Pool, however had very comfortable water temp. Nice PM lobby music. Very comfortable bed. Third floor room was not too noisy. Attractive hillside location. Easy walk to good shopping.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank kiddydoc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 21 April 2014
Dear Guest:

Thank you very much for taking time to write about your experience at our hotel. I would like to thank for mentioning our large and comfortable beds.

I was sorry to hear about the jacuzzi temperature. I would like to extend my apologies for thi. Issues like this are not common to our operation. We have a maintenance plan that includes the pool area; however we have now enhanced this plan with more thorough tasks to avoid the recurrence of this in future.

Our team and I greatly appreciate your commenst and look forward to welcome you back in the near future.

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

This hotel provided a wonderful overall experience.

The location of the hotel is in a good part of the city which was close to the wedding we were attending. The room was very clean and spacious. My wife enjoyed her massage at the spa which was an excellent deal besides. There was no iron in the room but the laundry service was inexpensive and convenient (I'm sure I could have asked the front desk to provide one but I opted for the service instead). A tasty breakfast is included every day with the room. Many of the staff spoke fluent English which was an enormous help to my wife and I whose Spanish is rusty at best. Every one of the staff we encountered was courteous and helpful.

If we ever find ourself back in this beautiful city, we would certainly look at staying here again.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Domenic T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review, 7 March 2014
Dear guest:

Thank you very much for such a nice comments, we really appreciate you took the time to express your opinion regarding our service and installations.

We hope you come back to our hotel on your next trip.

Best regards,

Marilú Mora E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Medellin hotels
0.3 mi away
Hotel Poblado Plaza
Hotel Poblado Plaza
#1 of 103 in Medellin
4.5 of 5 bubbles 622 reviews
1.0 mi away
InterContinental Medellin
InterContinental Medellin
#14 of 103 in Medellin
4.0 of 5 bubbles 582 reviews
0.3 mi away
Hotel Poblado Alejandria
Hotel Poblado Alejandria
#2 of 103 in Medellin
4.5 of 5 bubbles 638 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Diez Hotel Categoria Colombia
0.1 mi away
Hotel San Fernando Plaza Medellin
0.3 mi away
Dann Carlton Medellin Hotel
Dann Carlton Medellin Hotel
#13 of 103 in Medellin
4.0 of 5 bubbles 318 reviews
Show Prices
Show Prices
Show Prices

Been to NH Collection Royal Medellin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Collection Royal Medellin

Property: NH Collection Royal Medellin
Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Phone Number:
Region: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Medellin
#1 Romantic Hotel in Medellin
#1 Luxury Hotel in Medellin
#1 Spa Hotel in Medellin
#5 Family Hotel in Medellin
Price Range (Based on Average Rates): £
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Official Description (provided by the hotel):
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your NH Collection Royal Medellin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Medellin Royal Hotel Medellin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing