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“Do not stay there! Most horrible experience;ever!”
Review of Hotel Cyan Suites

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Hotel Cyan Suites
Ranked #80 of 104 Hotels in Medellin
Greenville, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Do not stay there! Most horrible experience;ever!”
Reviewed 5 September 2013

They do not speak english,the front desk people are not well trained;specially ANDRES AGUIRRE is very rude,not helpful and I saw him more than 4times being disrespectful with other employees and guests.The apartment has no kitchen amenities and the construction in front makes impossible to have a good sleep.
Do not waste your money there,for less you can find great options in patio bonito,poblado (lleras) area or up to the hill (ascensi or space) No recommended,I requested to speak with the manager and wasn't available after stay 4 days,I know her name is Elena Londono but doesn't care. plus their web page is a lie! The pictures doesn't belong to the place,Liars!

Room Tip: There is no good room,the whole building is noisy and you can hear your next door neighbor sneeze!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Traveller rating
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    5
    5
    2
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois
2 reviews
Reviewed 5 April 2012

I stayed at this Best Western and it was a great choice. The employees were very friendly and the area is very quiet. The rooms were perfect and breakfast was great (free as well). I truly enjoyed my stay.

Room Tip: I was on the 11th floor and it gave a great view of the city.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rudy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 April 2011

Stayed here 4 times so far good location, price, and rooms owner speaks English.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LuxuryTravelOnADime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cbolivarh, Director Comercial at Hotel Cyan Suites, responded to this review, 8 April 2011
Good Morning,

Thank you very much for your comments.

In effect, much of our staff speaks English. We also have two people who speak French.

Best Regards,

Carlos Alberto Bolivar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2010

There is no A.C., This place used to be an Apartment. Each floor used to be 2 Rooms, But now there is 4 Rooms. So when u go in yo can hear you neighboor snoring. When is Hot is imposible to be there.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cuko25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCYAN, Director Comercial at Hotel Cyan Suites, responded to this review, 31 March 2011
Thank you very much for your comments,

For us it is very important to know your opinions, and even more important than that, is to provide a solution.

Our rooms are very large and spacious, so felt no need to provide them with air conditioning, but thanks to your comment, we see that some of our customers, we can be of use that service, for which we have acquired some air units Conditioning, for customers who request them.

Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Cyan Suites

Property: Hotel Cyan Suites
Address: Carrera 29c 10c 100 | Barrio el poblado, Medellin 050021, Colombia (Formerly Ramada Cyan Suites)
Region: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #80 of 104 Hotels in Medellin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Cyan Suites 3*
Number of rooms: 31
Official Description (provided by the hotel):
The Best Western Cyan Suites is located in the best area of ​​Medellin, in the Poblado, near the main shopping and tourist areas of the city. Our hotel is surrounded by nature, gardens and has spectacular views across the City. Its comfortable suites and apartments will make your stay a more pleasant experience. Rooms and Junior Suites aside Suites, equipped with kitchen, lounge and a private balcony overlooking the City. A few minutes from the hotel, you can find a variety of places such as restaurants, nightclubs, zona rosa, shopping centers, convention center, Metro de Medellín and the City Centre ... more   less 
Reservation Options:
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Also Known As:
Best Western Cyan Hotel Medellin

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