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“Good Hotel, Great Value”

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Hotel Dann Carlton Belfort
Ranked #36 of 110 Hotels in Medellin
Reviewed 10 August 2014

I stayed at this hotel for two days in August 2014. This is really good hotel. The service was exceptional. It is in a good location. The only thing to be aware of is that there is another Dann Carlton hotel close. We had to specify Belfort when directing taxi drivers to the hotel.

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sherif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this reviewResponded 19 August 2014
Google Translation

Apreciado huésped:

Gracias por elegirnos para su estadía. Siempre será bienvenido.

Queremos agradecerle por su tiempo dedicado para realizar la evaluación de su estancia con nosotros.
Siempre sus comentarios son importantes para mejorar la calidad de nuestros servicios.

Esperamos contar nuevamente con su presencia.

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Reviews (306)
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52 - 58 of 306 reviews

Reviewed 22 July 2014

I was a guest at this hotel for 11 days beginning May 7th & I would be happy to return there. Registering me at the front desk at this very quiet hotel located on a side street were two EXCEPTIONALLY friendly & helpful men, Santiago Calle & Juan Sebastian Mesa. They made me feel very welcome & secure in the hotel & provided me with very helpful information. When a friend came to pick me up they refused to give this stranger my room number explaining to him that Mr. Moore was their friend & they had to protect him. Instead they called me & told me I had a guest in the lobby. I felt I had 2 body guards at the front desk. Everyone working at this clean & well appointed hotel also were very cordial & seemed delighted to respond to my every request. At the excellent breakfast buffet the cook, Carlos, who prepared my morning omelette the way I liked it insisted on bringing it to my table. My room was large, my bed comfortable, the hot water was instantly hot, and my view from the windows was very pleasant, & the hotel was very conveniently located. The first floor entry to the hotel is manned by porters who assist with luggage, calling taxis, & telling hotel guests when someone is waiting in their car for them. When a friend came many times in her car to pick me up the men on duty at the entrance recognized her after the first visit; knew she was coming for me & would simply wave at her & notify me immediately that she was waiting. I'll definitely be coming back here!
Larry Moore
Jacksonville, Florida

Room Tip: I think that every room in this hotel would be excellent!
  • Stayed: May 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank LarryMoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan E, Ejecutivo E-commerce at Hotel Dann Carlton Belfort, responded to this reviewResponded 1 August 2014
Google Translation

En nombre del HOTEL DANN CARLTON BELFORT MEDELLÍN queremos agradecerle sus comentarios POSITIVOS acerca de nuestro servicio.

Su opinión es muy importante para nosotros y es lo que nos permite mejorar cada día más.

Deseamos seguir contando con usted en sus visitas a la ciudad para poderle prestar el servicio que usted se merece.

Recuerde que las puertas del HOTEL DANN CARLTON BELFORT siempre estarán abiertas para personas tan especiales como usted!

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Reviewed 20 July 2014

We stayed there for three nights , room are not bad but hotel staff in reception are not friendly and not helpful. As soon as we did check-in , i can fee that how people are cold in medallion.
Safe box in our room is broken one and can't use it , so we talked to reception guy and he don't even give a smile through out check-in and also he don't send anyone to fix the safe box for hours. So we got late to Park Avi. Impossible to go out without keeping valuable items in safe box in this kind of country Colombia.
Food in breakfast buffet have a bit strange combination.
Overall I will put only average in everything in this hotel.Hotel location is very difficult to find for everytaxi in town. Most of taxi took the wrong lane , Please pay 100% attention to turn exactly place to enter the lane to the hotel , better not to rely on taxi driver.

Room Tip: Don't trust photos in internet booking , better to read all reviews about room and decide carefu...
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Service
1  Thank TinNweTun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

I forgot my passport, which is my fault... I stay completely biased. The lobby & pool area were very well kept. The bar and restaurant were not attempted...

As far as the service.. If I was in the hotel business (with this one boasting a 5 star rating!), and I had someone come in explaining they had forgotten their passport in another city in another hotel... A 5 star hotel receptionist would have made the following attempt:

Sir, their are no worries, just tell me the Hotel's name and I will take care of everything else.. Hence calling the other Hotel and having them fax, e-mail or defecate a photocopy of your passport... I'm normally on the ball with everything and even my Gf was wondering whiskey tango fox over...

Anyway, the receptionist was just of no use, but did offer an apology. The bus boy Freddy was the only welcoming part to the hotel and I swear, if you send someone up to open a wine bottle, make sure to send someone up who knows how to uncork the damn thing... Holeeee $hitzu...

The hotel room... Wow, I've stayed in Econolodge's in Maine without heat in the winter and experienced a better time... Possibly this room was the only dook shoot egg (704), but I did recall other reviews explaining similar... hoping they were just anal. The hotel room did nothing to welcome you as if you were coming home combined with the exquisitely small television...

Anyway, never again... Bogota Beer company has a great burger, MU ribs are epic, Il costalla or something had good Italian, Beer company or something had great Apostol beers, Picono's had a different but good pizza, The museum in Medellin boasting Botello art was choice, and just walk to El Poblado street and ask each bus driver and say, Centro? and remember to keep your bags to your chest as to not get them stolen but a local rat...

If I didn't have my Maria to make me smile, I would be miserable... OH YEAH! ART HOTEL BOUTIQUE ROCKED SERIOUS BASKETBALL$!!!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

Was there for two days.

Great hotel dor business trips, quiet, clean, good location, great service, food is ok. Not awesome but is ok for the price.

Near to lleras park, and metro station. 1 hour to international airport.

Stayed: April 2014, travelled with friends
1  Thank juan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013 via mobile

I was at this hotel for 4 nights in December 2013 while visiting the beauty of Medellin and everything was perfect: food, service, room, common areas of the hotel, really everything. I would not only recommend this hotel but would definitely stay there again...

Stayed: December 2013, travelled with friends
Thank Antonio N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

I stayed at this hotel, and it´s really average hotel, they don´t provide iron in your room, neither if you request it, instead they charge you for iron service, a crazy price.

It´s not convenient for business trips. I don´t recommend it.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DIEGO O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Dann Carlton Belfort

Address: Calle 17 40b - 300 | Barrio Castropol - El Poblado, Medellin 050021, Colombia
Region: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 110 Hotels in Medellin
Price Range: £56 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Carlton Belfort 4*
Number of rooms: 98
Official Description (provided by the hotel):
The city of Medellin is known as one of the premier cultural epicenters of Colombia. It is home to important festivals ranging from local to national and international events. In a location with the charm and tranquility of the country, you will find the Hotel Dann Carlton Belfort. We enjoy an elegant ten year old hotel that is newly renovated in order to offer our guests the best of everything in a new and more modern setting. Located strategically in El Poblado, we are only a few blocks from the exclusive Parque Lleras and Parque de Poblado areas. These are two areas not to be missed while you are in town and want to enjoy fine dining, entertainment and easy access to shopping malls, business centers and all that Medellin has to offer. ... more   less 
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