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“TYPICAL IBIS BUT WORTH IT IN MEDELLIN”
Review of Ibis Medellin

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Ibis Medellin
Ranked #10 of 111 Hotels in Medellin
Certificate of Excellence
Reviewed 3 July 2014

Surprise, surprise … a one night stay at this budget hotel proved me wrong about IBIS … a great low price for clean, modern and spacious accommodation in the center of the city. Easy access to near all and secure. I am sure will stay there again.

  • Stayed: June 2014, travelled on business
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1  Thank Pablo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 9 July 2014

Thank you so much for your review. We are glad to here good news about our Hotel. We hope to see you again in your next trip to the City.

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157 - 163 of 1,139 reviews

Reviewed 11 June 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank ednij
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 7 July 2014

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Reviewed 24 May 2014

I didnt like this hotel in particular. The service was mediocre, they would not take your dirty towels but when they finally did, they took them and did not replace them. The way they change your sheets are to lay them facing the other side, so they're still dirty when all you want is a clean sheet.
At booking the description of the room said it had internet but it did not, you'd have to pay to connect to it.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Ibis Hotels
1  Thank Thisis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 27 May 2014
Google Translation

Gracias por su apreciacion sobre el hotel, ya estamos en proceso para verificar su inconformidad para que no vuelva a pasar con otros huespedes, asi mismo queremos aclarar que nuestro internet es totalmente gratuito para nuestros huespedes en todas las areas del hotel y si no se cuenta con un computador o un telefono de datos, se puede acceder al bussiness center sin ningun costo.
Feliz dia y esperamos en un futuro poder servirle mejor.

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Reviewed 16 May 2014

Recently, from 30 March to 11 April, I stayed at the Ibis hotel in Medellin. I found their services to be very good. We were attending the 7th session of the World Urban Forum which was hosted by Colombia in Medellin. Many of my colleagues also stayed there. What impressed me most was the services, break fast was always ready by 6.00 a.m. as we had to leave early, the management of the hotel made sure they prepared dinner and always kept the restaurant open even for those of us who worked late past the closing time. The staff were really good and despite the language barrier, they made every effort to accommodate and took really good care of us. Really warm and friendly staff at Ibis, Medellin.

Room Tip: Rooms on the north towards the park are really good, they have more light, sunny and good view.
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  • Stayed: April 2014, travelled on business
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1  Thank Zedi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 19 May 2014

Thank you so much for staying at our hotel. It was very important for the hotel and for the city, that you enjoyed every part of the Forum. We hope to see your delegation again for work or for leisure.

Best Regards,

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Reviewed 5 May 2014

I visit this hotel for vacation and let me tell you is a good hotel to relax, the rooms are a little small but very comfortable and quiet, the staff are very kind and helpfulness special Higuita I received a friendly attention from him would be very nice if everybody in the front desk work like he does! (congratulations!!). It´s a hotel that is very well located very close to Lleras Park where you can go to the disco, restaurant and walk around and the taxi can charge around 3 dollar. Only I had a few problems for example my air conditioning want´s working but they change my room immediately, I could not use the WIFI by my phone or computer and I had problem with the code at the business center (all time) and the first day I ask for a wake up call at 6:00am and they didn´t call me so I missed my tour coz I woke up at 9:00am by the way could recommend this hotel to my friends if it is only for a few days.
I had not time to take my breakfast so I don´t know if its good or not but I guest is Okey and they have a good prices.

I Hope to get back soon.

  • Stayed: May 2014, travelled solo
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1  Thank indo p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 9 May 2014

Thank you for your comments. I apologize for the inconvenience with the WIFI and with your wake up call. Every day we are trying to improve our service, and we this comments, I´m sure we are keep wporking on it.

Best Regards,

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Reviewed 24 April 2014

The hotel is close to Industriales metro station which makes it very easy to move around the city. Also is close to parque lleras which is the "it" place to go dancing, drinking or just in the mood for a good food.

Rooms are small which makes it somewhat uncomfortable to hang around longer than just to sleep, with that said, they are very clean and good enough for a night of sleep. If you like to spend most of your time out in the city, it´s perfect.

  • Stayed: April 2014, travelled with friends
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1  Thank blpgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 25 April 2014

thank you for your comments. We appreciate it and we hope to see you again in our hotel

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Reviewed 22 April 2014 via mobile

As a LeClub Accor member I stay almost every week in an Accor Hotel throughout the world. I must admit that I have never been such disappointed from the service of the hotel staff than in this hotel. Check-in took over 20 minutes. I booked as usual the trip over the App from Accor Hotel and they supposedly could not find the reservation payment details. I had to keep sending them Emails with my confirmation details but still it was supposedly not clear for them. I had to discuss with them at night for another 5 minutes and in the morning once again for several minutes until they finally accepted my reservation as I booked it. Then they told me rude that they will do my work and figure this out.

As I told above I travel a lot and never felt so unwelcome than in this hotel of the Accor Group. Additionally, the room walls are thin and you hear almost everything your room neighbor talks about. Don't expect any special treatment such as a room upgrade or what so ever if you are a Accor member. I asked them polite for a room with a nice view and they told me that nothing was free. This is hard to believe since other people checked in later that day and received rooms with nicer views.

Overall I will definitely not come back to this hotel and will certainly prefer other ones in this beautiful city.

Stayed: April 2014, travelled as a couple
1  Thank Fab1896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Ibis Mede... C, Director de Recepción at Ibis Medellin, responded to this reviewResponded 24 April 2014

I truly apologize for the inconvenience you may had with us. It is not our kind of service to make you feel unwelcome. Sometimes, in our effort to make things in the right way, we forget the time of the guest and we may cause delays or process a little bit longer

Please accept our apologies and we hope you can return to our hotel, to serve you better.

Sincerely,

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Additional Information about Ibis Medellin

Address: Calle 20 #44-16, Medellin 5001000, Colombia
Region: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 111 Hotels in Medellin
Price Range: £26 - £43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Medellin 3*
Number of rooms: 216
Official Description (provided by the hotel):
Located between one of the most important neighborhoods of the city and the downtown. Five minutes away from Plaza Mayor, the city's convention center. A few steps from The Museum of Modern Art of Medellin and a 7 minute walk from our nearest train station. Olaya Herrea Airport is 3km away. ... more   less 
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