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“Comfortable and complete” 4 of 5 bubbles
Review of Kolor Hotel Boutique

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Kolor Hotel Boutique
Ranked #37 of 103 Hotels in Medellin
Certificate of Excellence
Bogota, Colombia
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Comfortable and complete”
4 of 5 bubbles Reviewed 13 May 2014

It is well located in a peaceful neighborhood yet close to commercial/entertainment spots as Parque Lleras and shopping malls. The address -as usual- in Medellin is a bit complicated to get to, if you want to save some money you can take a public van from the airport to San Diego (5 dollars) and then a cab (3 dollars) to get there.
As for the hotel, staff is very amiable, the hotel has 10 rooms, very quiet, nevertheless if you appreciate silence ask for the rooms far from the parking way, it gets very noisy due to many cars entering and leaving.
Breakfast is a continental one but good enough.

Room Tip: If you appreciate silence ask for the rooms far from the parking way, it gets very noisy due to many...
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SaraSalazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paomarquezg, Director de Relaciones Públicas at Kolor Hotel Boutique, responded to this review, 23 May 2014
Google Translation
Estimada señora Sara

Agradecemos que tomara dedicado unos minutos de su tiempo para escribir estos comentarios tan motivantes, nos sentimos muy satisfechos y nos hace trabajar con mas gusto saber que el hotel fue y nuestro desayuno fue de su agrado.

En cuanto a nuestro servicio de parqueo ya estamos trabajando en este tema, para que no interrumpa de ninguna manera a nuestros huéspedes que buscan tranquilidad.

Esperamos tener la oportunidad de atenderle nuevamente.
Cordial saludo

Paola Márquez G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

99 reviews from our community

Traveller rating
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    7
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3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 12 May 2014

It's a very small hotel and when we were staying in it there were very few guests (I don't even remember seeing any), mostly just stuff + they always lock the main gate, so we felt safe leaving money in our room (we did hide it very well there anyway). On our last morning there we started packing and noticed that all money was gone. When we wold the stuff of the hotel about it they told us that there is nothing they can (want to) do, they even didn't apologized and acted like we did something wrong. After we talked to the police and told them we wanted to file a report and that they should at least question the stuff (because obviously it was one of them who stole our money), we were told that there is no point to file the report because basically it would be our word against theirs. I strongly recommend not to stay at this hotel, there are plenty of other options on Medellin.

Room Tip: Just look for a different hotel
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  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank aborisen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paomarquezg, Director de Relaciones Públicas at Kolor Hotel Boutique, responded to this review, 19 May 2014
Dear Guest,
For us it is very disappointing that you didn’t have a good experience at our hotel, where every day we work to give an excellent service and where a high percentage of our customers leave with only unforgettable experiences.
We explained that the hotel cannot be responsible for items of value left outside the administration safe, because we do not have a record of the valuable belongings of our clients, therefore each room have safe deposit boxes in good condition, which was not used by you.
We called the police and they came to the site to indicate you what you could and should have done to in some way solve the inconvenient, did not comply with the suggestions.
We have trained personnel who work every day to improve our service and are with us since our opening two years ago and had never had a case like this. We would like you to take into account the option that this incident was not necessarily a theft but rather a loss.
Best Regards
Paola Marquez G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

I stayed at Kolor Hotel for 10 days – EXCELLENT!!! The hotel is very beautiful and situated along El Poblado. Very accessible to restaurants so good food is available. Very safe neighborhood and the whole area is very nice. I stayed at Esmeralda – very happy indeed as being it is Suite, -- I am amazed how huge it was. I feel so relaxed after traveling a long haul flight.
The service is superb. The staff are very accommodating to address your needs even though sometimes language can get along the way. I don’t speak Spanish but it’s perfectly not an issue because I’m in a Spanish speaking country. The staff go out of their way to really provide you what you need. There was a day that my room light was busted, the hotel owner went to fix it personally because it was a Sunday and no maintenance personnel was available. That I find is absolutely good service. Second, the breakfast is delicious, with variety, and the service kitchen really attends to your choices. The hotel does not serve lunch or dinner but it is not a problem, just a few blocks away – all the good restaurants are there with lots of variety – from Colombian (Paisa), Indian, Spanish, Asian etc. Plus good coffee is served at the hotel. I would say that when I arrived I had a terrible sore throat – every night the staff (her name is Natalia) serve me hot water with salt. I was really happy that I chose this hotel compared to other huge hotel names with mediocre service. Definitely recommend this one – and will definitely stay here again when I’m in Medellin.

Room Tip: Book a suite room it is not much of a difference in price -- worth it.
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chris21ReyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Camilo E, Propietario at Kolor Hotel Boutique, responded to this review, 13 May 2014
Dear Chris

It was really a pleasure having you as our guest in Kolor Hotel Boutique, I am delighted to read that you enjoyed your stay with us and that we were like a home away from home. On behalf of the entire Kolor Hotel Boutique team, we greatly appreciate your kind words about our hotel. We also thank you for helping us to spread the word to other travelers about our service and amenities.

Best regards,

Juan Camilo Echeverri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

I would highly recommend this hotel. It's in a great location in El Poblado area, close walking distance to all the fun restaurants and bars, but yet enough distance to ensure a quiet and more relaxed atmosphere at night. My boyfriend and I arrived late at night from the airport and were welcomed by a friendly front desk worker who brought us straight to our room and advised us about the neighborhood. We felt safe enough to walk to a nearby restaurant for drinks within an hour of our arrival (and proceeded to walk alone at night to and from the hotel for the rest of our stay).

The hotel is clean and very well maintained. The hotel and rooms are intricately decorated by color theme and really funky art. We stayed in Escarlata, which was pretty large, had a very comfortable bed and AC. The one interesting thing about Escarlata is that the shower is open and is not covered by a door or curtain. This works out fine for a couple, but wouldn't do well for any other pair! The only other con, which I didn't really mind, was that there are definitely thin walls. You could hear people in the reception area from our room and we were even situated further than other rooms. The hotel provides a nice breakfast every morning, consisting of eggs, arepa or toast, coffee and fruit juice.

Staff is super friendly and was able to set up taxi services for us and provide helpful advice on the area. We had no issues with the language barrier because my boyfriend and I can both speak Spanish, but there was a really friendly receptionist who speaks English fluently.

Overall, I would definitely recommend this spot to anyone traveling to Medellin. This was our first time in Colombia and Kolor Hotel was our fist stop off the plane. Comfortable, clean and fun place to stay for our time in Medellin!

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank B0st0nGrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Camilo E, Propietario at Kolor Hotel Boutique, responded to this review, 5 March 2014
Dear guest,

Thank you so much for staying with us and for writing this great review!
It is a pleasure for us to know that you liked the decoration of the Hotel and the service of our staff. We are so pleased to know that you enjoyed your at Kolor Hotel Boutique.

We look forward to welcoming you back soon

Best Regards,

Juan Camilo Echeverri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 7 February 2014

... in the curvy streets of Poblado in Medellin. Our airport taxi wasn't quite sure how to get there, and we weren't either! It's helpful to print out a map before leaving home (we did) but even then the taxista was confused!

The Esmeralda room is very large and comfortable. One thing that seemed strange to us, though, was that there was no hot water in the bathroom sink tap. When I asked reception, they said that no rooms had hot water in the 'hot water' tap! Just cold. The breakfast is served to order, not from a buffet, which is a nice touch. But we think it lacked variety.

The staff is extremely friendly and helpful. They helped arrange a private driver to take us around Medellin which was great, since our time was limited. The car was reasonably priced and absolutely worth it if you're short on time. We cannot imagine trying to maneuver and see as much as we did without this 'tour guide' service.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank love_2_travel_049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Camilo E, Owner at Kolor Hotel Boutique, responded to this review, 5 March 2014
Dear guest,

Thank you for taking the time to share your experience with other travelers.
All members of our staff in Kolor Hotel Boutique works every day to make guests feel comfortable during their stay and we like to help our guest with any issue regarding their stay at Kolor Hotel Boutique.

We are really sorry about your taxi getting lost, that is why we have a paid pick-up service from the airport that any guest can book and would take you directly to the hotel.

Regarding the breakfast we have several choices that the guests can find in a brochure in every room, our menu includes:
-Paisa Breakfast
-Natural Breakfast
-American Breakfast
-Pancakes breakfast
-Omelette breakfast

We look forward to welcoming you back in Kolor Hotel Boutique on a next trip to Medellín.

Best regards,

Juan Camilo Echeverri G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

After the pretty long haul from London to Medellin, the Kolor House was a great first stop (so much so we also made it our last stop on way back a few weeks later). The staff are terrific and the room spotless...(we stayed in Esmerelda) with a massive (by normal UK standards) and very comfortable bed. Breakfast in the back garden is lovely and the overall residential area of Poblado is a great place to get you eased into Medellin and Colombian life, Some guides are a bit sniffy about Poblado being a bit 'sanitised' - it is fairly affluent - but it's also on the airport side of town and is relaxed, quiet and within easy walking distance of an array of shops, bars and restaurants. If you want somewhere edgier, stay in Central. And if you don't like small and quirkier there are loads of more corporate options. Out of hotel and two minute walk down the hill is a small bakery-cum-coffee-shop on right-hand side, called Tomaso, which serves piping hot and freshly-brewed coffee (heat and quality both being a surprising rarity because, as is well documented, the best coffee beans are still exported and coffee constantly served tepid). The nearest metro station from Kolor House is a 15-min walk downhill - and from there you can get direct to the cable car (a bundle of four tickets will get you midway up the cable car and back to Poblado). Metro route also takes you through the centre of town - 15 mins or so. One tip for the ladies: many if not most public toilet facilities don't have loo paper inside the cubicles - you unwind a wadge BEFORE you go into one! LIke a trained rat, I sometimes forgot, so just have some tissues handy! Other random pointers: taxis are cheap (certainly by London and most UK standards) but you'll pay, as ever, more from airport: 50 to 60,000 pesos into city (which includes the road toll) - journey takes about 45 minutes. Have some coins handy for the tubs of fantastic fresh fruit you can get off the street (500 to 1,000 pesos per tub). As mentioned, we stayed for our last night at the Kolor House - and bid a fond farewell to the a lovely little hotel in a stunning and wonderful country.

Room Tip: Esmeralda is extremely comfortable. Just note the shower and jacuzzi are screened off in the main ro...
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VandALondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Camilo E, Owner at Kolor Hotel Boutique, responded to this review, 5 March 2014
Dear guest,

It was a pleasure to have the Ward family In Kolor Hotel Boutique. Thank you for taking the time to share your experience with other travelers. We really appreciate customer´s feedback.
It is a pleasure for us to know that liked the service of our staff and that you enjoyed your at Kolor Hotel Boutique.

We all look forward to welcoming you back in a next trip to Medellin-

Best Regards,

Juan Camilo Echeverri G
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Large clean room with great bed. Just having picked it last minute due to missed connections and change in plans it was a very pleasant surprise. Arrived at midnight after a long packed day the well stocked mini bar came in handy.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dan3048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Camilo E, Propietario at Kolor Hotel Boutique, responded to this review, 18 January 2014
Dear Guest

Thank you for this great review. We are so pleased you enjoyed your stay with us!
We look forward to welcoming you back in Kolor Hotel Boutique on a next trip to Medellín.

Best regards,

Juan Camilo Echeverri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kolor Hotel Boutique

Property: Kolor Hotel Boutique
Address: Carrera 33 No. 5G 23, Medellin 050021, Colombia
Region: Colombia > Antioquia Department > Medellin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Airport Transportation
Hotel Style:
Ranked #37 of 103 Hotels in Medellin
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Kolor Hotel Boutique 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
KOLOR HOTEL BOUTIQUE offers to its customers a vintage atmosphere with colorful thematic rooms. Each room has its own identity offering a memorable experience. The quality of personalized service, tranquility and privacy are the reasons that motivate our guests to choose us and want to come back again. ... more   less 
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