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“Great stay, excellent service”

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Novelty Suites Hotel
Ranked #7 of 103 Hotels in Medellin
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
“Great stay, excellent service”
5 of 5 bubbles Reviewed 17 April 2014

The hotel is very comfortable, modern and tasteful. The rooms are spacious and have great kitchenettes. The rooftop patio offers some lovely views and the hotel restaurant serves very good food. There is a small backyard courtyard, which in the evening offers a welcome, quiet respite from the busy city. Staff are extremely courteous and helpful.

Stayed April 2014, travelled on business
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thanks for your feedback, we are pleased that you had a great experience at our hotel, we hope you come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

172 reviews from our community

Traveller rating
    103
    55
    13
    1
    0
See reviews for
23
47
16
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cartagena, Colombia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 March 2014 via mobile

I was in this hotel on my last business trip and I was totally amazed by client service, new facilities and beautiful rooms. I totally recommend this hotel for a long stay since you'll have ALL what you need in a studio apartment with a 5 stars attention.

My room was perfect, it had a mini freezer, a little kitchen, a sofa, a dinning table, a walking closet, and an iron. It is perfect for a couple, a family or yourself while you're doing business. Food is delicious in both restaurants and you'll have a great view from restaurant at floor 15. I was only for 2 nights but I will definitely come back to this hotel!!! Excellent choice with a great price

Stayed March 2014, travelled on business
Helpful?
Thank dadedi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thanks for your feedback, we are pleased that you had a great experience at our hotel, we hope to have you back with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
147 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 13 February 2014

Functional hotel near El Poblado avenue: comfortable bed, shower with strong water pressure and good working wi-fi. The breakfast buffet could be improved (i.e. no cold cuts). If possible, I would rate it 3.5 / 5 on the TripAdvisor scale. I would not label it as “very good” (4-star), but I would still rate it above “average” (3-star).

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trantor2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thanks for your comments, we will take note about your suggestions and we expect your next stay with us so you can check that we considered it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlewich, United Kingdom
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

We stayed for 5 nights. The moment we entered reception the welcome was very friendly. The staff were all very friendly throughout our stay. There is always an English speaker at reception. Any small problems were resolved immedately and wth a smile. The room was spacious and equipped with a kitchen area, including a microwave, two electric hobs a fridge and a sink to wash dishes. Plates, cups, glasses and cutlery were provided and cooking utensils were available on request. I was especially impressed with cards in the room and in the bathroom asking the guest to note anything broken or not working and leave the card for the chamber maid. The room was beaitufully cleaned every day. The hotel is well located in Poblado. Rear door leads straight into Oviedo Commercial Centre and Santa Fe Commercial Centre is 10 minutes walk away. And a first! This is the first establishment where I have been handed a card at checkout tme asking us to share any comments on Trip Adviser. Also excellent value. Well Done to all of the staff. Thank you for a most enjoyable stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoffturner100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thanks for your feedback, it is very gratifying to know that you had a great experience at our hotel, we will share with all partners; we hope to have you back with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cartagena, Colombia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

Great hotel with spacious rooms, friendly english speaking staff and great service...located close to main malls and market..had a great stay for 3 days.... The breakfast was really good with a lot of options and great service...would love to go back again !!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devyani B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thanks for your feedback, it is very gratifying to know that you had a great experience at our hotel, we hope have you soon with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indiana
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

My husband + I recently stayed at Novelty Suites Hotel in Medellin for a total of 3 days. The location is perfectly situated in the Poblado neighborhood and is easy walking distance to everything you could need. The front desk people are extremely helpful and speaks good English. They gave us a lot of great recommendations as to where to go and how to get places. The rooms are spacious and very well kept and offer amazing views of the city. Breakfast is fantastic with many offerings (fruits, meats, eggs, toast, juices, etc.) The price for the hotel was excellent (I made the reservation through Booking.com). I really can't say enough great things about this hotel. Don't waste any more time looking for somewhere else to stay = book your room here and be happy.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KTBoiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this review, 20 May 2014
Thank you for your excellent comments we are pleased that you had a great experience at our hotel, we hope soon to have them with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clovis, California
Level Contributor
339 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

The hotel is relatively new, with some fantastic rooms and views. One of us got a room with a full kitchen. The other 2 rooms were just fine, regular rooms. Downstairs staff is just excellent, especially the afternoon shift young lady, fair skined. She led us to Parque Llerus, where we had a great time on two different nights. The hotel is close to banks, shopping centers, and plenty of food malls.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novelty Suites Hotel

Property: Novelty Suites Hotel
Address: Calle 4s 43a A - 109 | El Poblado Sector Oviedo, Medellin 050022, Colombia
Region: Colombia > Antioquia Department > Medellin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 103 Hotels in Medellin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Novelty Suites Hotel 3*
Number of rooms: 76
Official Description (provided by the hotel):
Unsurpassed hospitality Following the latest trends in the field of hospitality. Novelty Suites Hotel is an excellent choice of accommodation for business trips and business. Located 100 meters from CC Oviedo, in a commercial, financial and residential sector and upgraded security in the city (El Poblado) ... more   less 
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