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“Clean, spacious place for business stay”

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Novelty Suites Hotel
Ranked #11 of 110 Hotels in Medellin
Certificate of Excellence
Reviewed 11 August 2014

I was here on a business trip. The room was spacious, clean, and modern, with decent wifi connection. The breakfast buffet (included in price) was tasty; we were there 5 mornings and there were new items on the buffet each day, with lots of local specialties. The location is in a bit of a corporate or financial area with lots of skyscrapers around and not so many restaurants, but taxi rides to nearby locals ran typically less than $7. The staff was friendly. Taxi service from the airport ran $30-35. They can change dollars into pesos for you at the desk, but they don't have a lot. There is a currency exchange place in the big shopping mall around the corner on the right. The safe was too small to fit my laptop and beware - you need to hit the resent button and enter your code before you close the safe door, else the manager has to open it for you.

I have only a few recommendations for the hotel manager: The shower curtain leaks. The bottom of my door was warped so I suspect it has flooded in there in the past. You might tell the maids to leave the soap in the shower. Thanks!

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank DbTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 190 reviews

Reviewed 7 August 2014

We spent one night at this hotel after a few sleepless nights at another hotel.
This hotel was new, clean, staff all polite and helpful.
Our room had a UK queen bed that was a bit small but comfortable. The room was large with a kitchen and seating areas. There was also a walk in wardrobe. Free wifi, air con, tv.
We didnt use the laundry service but it seemed expensive as they charge by the item rather than weight.
There are nice views of the city both from the rooms and their rooftop bar.
Breakfast was included in our rate which had a good variety of items, including eggs to order.
The location of the area is a bit more suburban but we didnt mind this. Taxis are cheap so we took these to get to the metro station and restaurants.
We really like Medellin and would definetely stay at this hotel again, good value for money in a good safe location.

  • Stayed: April 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Italian_kilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, Ecommerce at Novelty Suites Hotel, responded to this reviewResponded 21 August 2014

Thank you po feedback, we work every day to be better. We hope to have them back with us.

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Reviewed 8 July 2014

It is the third time I came in this hotel. Everything went well. The WIFI is excellent, the location near the shopping center is convenient and the staff is very nice and helpfull.
The rooms are big, just a little bit noisy on the side of the road like usually in souith america in that kind of hotel.
Price is really affordable.

Room Tip: Ask fora romm wtch is not on the road size
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Hugues S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, Ecommerce at Novelty Suites Hotel, responded to this reviewResponded 20 August 2014

Thank you so much. by choose the hotel, and by your opinion. we´re proud to serve you.

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Reviewed 28 June 2014

We stayed four nights in the Novelty and had a great time. The staff is overwhelming friendly, gives good recommendations what to see and is helpful to organize tours. The location is excellent in a good and safe area sourounded by restaurants and shopping centers. The room is spacious with a bit of a view and comes with a small seating area, a kitchenett and a microwave. Unfortunately the kitchenett is pretty useless since there are no pots, pans or tools to cook with and a coffee machine is also missing - which was the only real downside. The included breakfast is just ok - don't expect anything fancy - but doesn't change very much. Overall we liked our stay there - and if they get softer mattraces they deserve a five star for the discounted price we've paid at booking. Good value for money!

Room Tip: We stayed on the 14th floor with good views of the city.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, Ecommerce at Novelty Suites Hotel, responded to this reviewResponded 21 August 2014

Thanks for your comments. we offer at guest request kitchen appliances. out your suggestion is valid and we will be taken into consideration. at this time, we are modifying bedding in order to offer sufter mattresses at request.

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Reviewed 21 June 2014 via mobile

We are staying here for 10 days and its beautifull. We are staying in a suit that has a wonderful city view. Very spacious and with a full kichen. The only thing unconfertable is the bed size. They dont have king size.
We have been dinning at the hotel and the food is gooood! Staff is attentive. We will for sure recommend this place.

Stayed: June 2014, travelled with friends
Thank Angie231757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, Ecommerce at Novelty Suites Hotel, responded to this reviewResponded 21 August 2014

Thanks for suggestion and comments. at this time, we are modifying our bedding in order to offer a king size option.

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Reviewed 17 May 2014

I stay in this property several times a year - I wrote last year that the WiFi in the rooms was poor and that some of the furniture needed some upgrade. Glad to write this time that the WiFi worked absolutely flawless and fast (having a computer and several smartphones hooked up to the network simultaneously), while also the change of the matresses is noticeable: much more sleeping comfort
Since late 2013 also a lounge/bar has been opened on the 15th floor, with a great view across part of Medellin. Friendly staff, excellent service and very attractive prices.

Room Tip: I prefer the rooms located on the western side & the back of the hotel, as they are quieter than...
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pieter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this reviewResponded 20 May 2014

Thanks for your feedback, we work every day to be better, we hope to have him back with us.

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Reviewed 17 April 2014

The hotel is very comfortable, modern and tasteful. The rooms are spacious and have great kitchenettes. The rooftop patio offers some lovely views and the hotel restaurant serves very good food. There is a small backyard courtyard, which in the evening offers a welcome, quiet respite from the busy city. Staff are extremely courteous and helpful.

Stayed: April 2014, travelled on business
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorena C, E-Commerce at Novelty Suites Hotel, responded to this reviewResponded 20 May 2014

Thanks for your feedback, we are pleased that you had a great experience at our hotel, we hope you come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novelty Suites Hotel

Address: Calle 4 sur # 43 A - 109 | El Poblado Sector Oviedo, Medellin 050022, Colombia
Region: Colombia > Antioquia Department > Medellin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 110 Hotels in Medellin
Price Range: £57 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novelty Suites Hotel 3*
Number of rooms: 76
Official Description (provided by the hotel):
Unsurpassed hospitality Following the latest trends in the field of hospitality. Novelty Suites Hotel is an excellent choice of accommodation for business trips and business. ... more   less 
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