We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Management does not seem to learn from prior reviews.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Berkeley Oceanfront Hotel
Ranked #3 of 6 Hotels in Asbury Park
Reviewed 5 May 2014

On the outside the hotel seems nice and on the inside very lovely, however, that is where it ends. We were there for a family wedding and multiple guests had numerous complaints. Among them weak water pressure, like taking a shower with a water pik. The temperature of the rooms varied from freezing to sauna like temperatures. One guest had to call the front desk at 3AM because her room was 87 degrees and could not open a window. Parking which was $20 per day, ok we all want to help New Jersey thrive, however you had to walk around the front and side of the hotel to get your car when leaving and coming back, no side or back door let you into the hotel. Our room key at various stages did not work. The grey towels I believe were supposed to be white, hint..whitening detergents do exist. Sunday morning the hotel set up coffee service, great !however Monday morning when there were still many guests from the Sunday wedding in residence there was nada, nothing, zip. When I inquired at the front desk they said that they do not offer coffee on week days..really? So many people went up to the front desk asking for coffee they starting making pots in the back of the office to give out to people. When I mentioned to the gentleman at the front desk that it would be easier to just put out the coffee he reiterated...."We don't provide coffee on the weekends". Very poor customer service, putting out coffee and hot water for tea like they did the day before goes a long way towards good customer service. Coffee, tea bags ,sugar packets and Styrofoam cups are pretty cheap at Costco, get the hint. WiFI was $10 per day. The restaurant was closed and there was construction going on in the hotel during our stay. As entertainment the fire alarm went off and we all evacuated the building. Needless to say we woke up grumpy the next morning to find.. that's right no coffee.
After many of the previous reviews management had posted an apology and explanation, I am not impressed and will reach out to the travel agent to inform her of what an unpleasant stay it was and that she should steer her customers to establishments that actually care about their guests.

Room Tip: Go somewhere else!
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,603)
There are newer reviews for Berkeley Oceanfront Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

2,047 - 2,053 of 2,604 reviews

Reviewed 2 May 2014

It's an interesting looking hotel. The rooms were well maintained, very well styled and comfortable. I also appreciated the room upgrade. The beach view was lovely.

The shower was strange. There was no curtain or doors to pulls closed, only half a glass wall so water tended to get everywhere and it was difficult to keep my head from getting wet when trying to turn the shower on. Only one elevator out of three, were working, so the wait time was quite long. Except for the except desk clerk on our departure, the other clerks at check in and when we had a problem with our room keycard (apparently this is a big issue as we were one of many having to get new cards), seemed harried and bothered. At one point I noticed a line of twenty people waiting to check in on a Saturday morning. I was sent emails before our stay telling us about the hotel and restaurant. The restaurant, however, is closed indefinitely it seems. There were a lot of weddings there that weekend, however, there was still no excuse for half eaten cupcakes laying in the lobby from the night before. I would also appreciate complimentary coffee and tea service served prior to 7am. It's quite late for early risers.

It seems like they are getting their bearings and will hopefully be able to sort out their issues. It could be quite a lovely hotel.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

The place is very quaint the people are very nice the bed is very firm and comfortable however they have no air conditioning until a certain time of the year the windows don't work makes it very uncomfortable to sleep

  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Joby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

The website photos are not what you see when entering the hotel. It looks much better online. Our room was dated and in need of some TLC. Old wallpaper peeling, outlets that didn't work, lights didn't work. Staff was very friendly and room was clean. Pull-out sofa was a joke - not useable at all.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nora G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

Took over one hour to check in. Was given a room that wasn't cleaned. Door lock card didn't work. These items were totally unacceptable!!!
I expected more from a hotel of thia caliber. I'm sad to say that I was deeply disappointed.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mary Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

The overall experience from NO parking to a 45 minute wait to check in was so bad. The T V in the room is out dated and no cablevision. The rooms were dirty and no soap in the bathroom. Over all just a bad experience. Will never go back to the Jersey Shore again because of this hotel.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Raymond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

I stayed at the Berkeley last weekend for the long branch half marathon on sunday. When we arrived we found out that there was no longer valet parking and our only other option was to pay for meter parking which we had to re-load every 3 hours until 12am. It was pouring rain and I had to run out and pay the meter all night long. After finding parking no where near the hotel, we waited on line to check in for 50 minutes without any assistance or explanation. The hotel was well aware that there was a huge race going on the next day in long branch however, there was limited staff-maybe 2 or 3 people to check in. Just when we thought the wait couldn't get worse, one of the employees took our luggage cart because "someone else needed it" leaving us with a pile of bags to manage. The room was old, dirty, stained sheets and brown, hard towels. At checkout, the computers did not work and I could not get a receipt. Needless to say, we could not wait to get out of there and will not be returning.

Stayed: April 2014, travelled with friends
Thank Chelsea647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Asbury Park
0.1 mi away
The Asbury Hotel
The Asbury Hotel
#1 of 6 in Asbury Park
284 reviews
0.5 mi away
Empress Hotel
Empress Hotel
#2 of 6 in Asbury Park
313 reviews
5.0 mi away
Holiday Inn Express Hotel & Suites West Long Branch
Holiday Inn Express Hotel & Suit...
#1 of 3 in West Long Branch
332 reviews
Show Prices
Show Prices
Show Prices
5.5 mi away
Bungalow Hotel
Bungalow Hotel
#2 of 4 in Long Branch
228 reviews
3.9 mi away
Red Roof Inn Neptune
Red Roof Inn Neptune
#2 of 6 in Neptune
221 reviews
4.0 mi away
Holiday Inn Express Neptune
Show Prices
Show Prices
Show Prices

Been to Berkeley Oceanfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Berkeley Oceanfront Hotel

Address: 1401 Ocean Ave, Asbury Park, NJ 07712
Phone Number:
Region: United States > New Jersey > Jersey Shore > Asbury Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Asbury Park
Price Range: £93 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berkeley Oceanfront Hotel 3*
Number of rooms: 238
Official Description (provided by the hotel):
Nestled along the Jersey Shore, just a few steps from the famous Asbury Park boardwalk, the Atlantic Ocean provides gorgeous panoramic views and the ultimate setting for your relaxing getaway. The Berkeley’s coveted beachfront location has convenient proximity to an array of local hotspots, the most notable is The Stone Pony. Our oceanfront hotel is only an hour away from Philadelphia and New York City, making it easily accessible. Head to the Tiki Bar and enjoy a cocktail poolside under the private cabanas for the ultimate relaxation experience. Or you can soak up the sun on the beach and then head across the street to the legendary Stone Pony. If you are one of lucky ones you may catch a surprise appearance by “The Boss”, Bruce Springsteen. The nightlife is diverse and when you stroll along the boardwalk, you will discover great beaches, great shopping, and delicious dining options. The boutique NJ hotel and the historic seaside community is the ideal venue for your wedding featuring magnificent ballrooms and an expansive rooftop perfect for your ceremony or a sunset cocktail party. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Berkeley Oceanfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Berkeley Hotel Asbury Park
Berkeley Carteret Oceanfront Hotel
Berkeley Asbury Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing