Just to be fair to the Hotel, the Hotel was very clean and beautiful, the rooms were good and simple.
The food had a good variety to choose from. But it made me stomach sick and throw up but that might be my european tummy.
Also when you look closer the food was always the same just arranged differently. and the quality was low but in this case : what exactly do you expect from all inclusive?, so it was ok for the price.
But now comes the most upsetting thing ever. The staff was completely horrible. I have never felt this unwelcome in my entire life. The staff was never smiling and never made an effort to communicate with me even when i tried my bit of spanish. they were very judgmental and i can not believe how much their looks from their eyes were telling about how much they dislike me and my boyfriend.
one woman from the service was very dependent on the mood, one day she was smiling and the next one everything could go to hell from her side.
the food was served to us like we were some criminals. without looking us in the eyes.
the woman in the check-in talked in such an unpleasant and bored way that i wanted to walk out again right after arrival.
Also it is not true as they say that you can use all restaurants and activities in other decameron hotels, we tried and they didn't let us.
Also every favor or question we had was taken in such a way that we didn´t dare to ask any more.
I know I am not giving a lot of objective reasons and facts but I can not. I really can not figure out until today what exactly happened.
it was a mood in that hotel that was so indescribable unhappy.
also there are two clubs next to the hotel and 2 nights we could not sleep cause it was simply too loud.
in general the people in san andres have the worst attitude i have ever experienced, it seems like they hate tourists but yet they are dependent on them. I can understand them of course but it still gives you a horrible feeling, so I was not sad to leave this place.
the most beautiful island ever was ruined by the ugly people living there.
Choose a different destination or a different hotel at least, this one keeps no joy for you.
- Official Description (provided by the hotel):
- For those who prefer intimate and quite places, Decameron Los Delfines is the perfect option to spend your holidays as a couple or a family, and enjoy the warmth of a personalized service. With contemporary architecture, yet preserving its Antillean style, this boutique hotel is located only 10 minutes from the ‘Point Hansa’ sector airport, on Avenida Colombia and at the center of San Andres Island’s pink zone. You will enjoy the unequaled experience of a natural saltwater and a sweet water pool in this calm Caribbean corner, as well as the best Colombian-Peruvian cuisine at an a la carte restaurant built on a dock over the San Andres Sea, where you will enjoy the multicolored views in a romantic atmosphere. A few steps away you will fin the ‘Spratt Bight’ or ‘Sardina Bay’ beach, considered the longest and most beautiful beach in this Caribbean island, surrounded by a variety of commercial establishment to suit all tastes. Close by you will also find the Decameron Aquarium. ... more less
- Reservation Options:
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- Also Known As:
- Decameron Boutique Los Delfines Hotel San Andres Island