Well shall I begin...
The checkin like many other people have stated took about a week, they could have cared less about us as people, and they proceeded to stop helping us and help some airline people during the middle of our process. They are previously and presently under renovation and that gives you lots of amazing surprises such as: Bathroom door does not have a handle so if after your hands our wet or have lotion good luck getting out without assistance, there is no hot water and thanks to possibly the worst service on earth no assistance with this, and the best surprise was little cable sneaking out of the bedside lamp switch that shocked the (insert explicative here and see photo) out of me. When I ran downstairs to inform them about being shocked, that my daughter of two was playing with the lamp earlier,(and I would have killed them had something happened to her) their response was.."ok I will send someone up". The employee came up in about 10 minutes and then grabbed the lamp from my hand, stated in the morning, and promptly left. I am only 1.5 days into our 4 day trip.. can not wait to see what greatness awaits at checkout.
In closing, San Andrés is amazing, most of the people are so caring and wonderful we have met so far, the hotel location is great, but the service, price, and quality just take what could be a spectacular hotel and make it una porquería/motel 6.
(We have stayed in more than 50 hotels (low to high scale) throughout Colombia and the service here is by far the worst)
There are many other options on the island.. do not COME HERE.. look elsewhere.
- Official Description (provided by the hotel):
- National Tourism Registration No. 3436. The Casablanca Hotel of the Island of San Andres, Colombia, is pleased to announce the opening of its new swimming pool. Hotel Casablanca, your right choice in the Island of San Andres. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, HotelsClick, Booking.com, TripOnline SA, Cancelon, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Hotel Casablanca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Casablanca Hotel San Andres Island