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“A total dump”
Review of Park Hotel

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Park Hotel
Ranked #47 of 66 Hotels in Santa Marta
San Francisco, California, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A total dump”
Reviewed 22 February 2013 via mobile

Beware of staff I heard knocking at my door at 11pm. Scary very run down and overpriced. Stay away. The front desk would not refund our money. A hellhole and creepy. When I asked for the manager , I was ignored

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

Traveller rating
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See reviews for
22
47
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
tampa,fl
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2012

I was there before and this time they give me a room that they just fix and it was better that I was expecting. The room has brand new everything and it have a lot of space.

I went back to the hotel because I have a great experience before, they haven't change the lobby area but for my personal opinion is more important the room which it was very clean.

And also you have a lot of options for eating, drinking and entertainment just steps away.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bluemarlin93926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 March 2012

Do not stay at this hotel - it is ready for demolition. The Park Hotel is totaly unloved (particularly by it's staff), run down, cold water, abandoned in certain parts.... I could go on. They are numerous nice, new hostels in the area which are far superior. We had to pay extra for a very poor breakfast - the fact they have only 3 breakfast tables for such a large hotel tells you all you need to know!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Santa Marta hotels

Cordoba, Argentina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 February 2012

It has a great view of the sea, specially at sunset. The hotel is old but the rooms are acceptable. It has a nice swimming pool. The relation price-service is very good.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gabriel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 January 2012

The post about this hotel seeming like a set from a horror film was spot on. We stayed in the annex as well. The place was very run down and the hallways were dark and dim with no interior decoration. While the room was spacious, it was furnished and decorated like a military barrack.

At night someone knocked on our door twice. There were no peep holes, so I was afraid to answer the door, especially since the hotel entrance is not gated. I stayed in Santa Marta three nights at three different places. The other two were cheaper and way nicer. Plus the concierge at the other places were able to recommend some great restaurants. Park hotel staff told me to walk along the beach for restaurants. That is where all the expensive, over priced, mediocre restaurants in Santa Marta are located.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WestPhillyKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 July 2011

We stayed here over Christmas 2010. The hotel itself is very much a HOTEL, complete with swimming pool and gym area. Our room was spacious, with TV and minibar and ensuite bathroom. Our shower was cold but in the tropical heat of Santa Marta it is probably the best thing going!! Unless, of course, you count the excellent air-conditioning and fan (yes, it has both!). As far as I know there are a few rooms which have private balconies, if not there are a few good sized communal balconies which are great to sit on and try and catch some breeze! The hotel is literally opposite Santa Marta´s beach, which isn´t the best, but is very close to other beaches which are cleaner. Close to the city centre and shopping areas, bars and nightlife too.

  • Stayed December 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank madescape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
115 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 17 March 2011

The hotel is located in Santa Marta center. The beach is not fine at all. The rooms are not good. No water at all at shower. The pool is not nice. The only good thing about this hotel is the very good behavior of staff specially the manager.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fershtet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hotel

Property: Park Hotel
Address: Carrera 1 18-67 Centro Historico, Santa Marta 0000, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 66 Hotels in Santa Marta
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 85
Reservation Options:
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