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“Great people and excellent accommodations.”

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Casa de Isabella - a Kali Hotel
Ranked #1 of 67 Hotels in Santa Marta
Certificate of Excellence
Level 4 Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great people and excellent accommodations.”
Reviewed 29 March 2012

We liked everything about our stay at the Isabella . . . the rooms, the well equipped bathrooms, the pool, the shaded lounge area and the breakfasts (try the pancakes!). Every space was tastefully furnished and thoughtfully organized. The first night we stayed in a regular room and found it very comfortable while the second night we were upgraded to a suite, which was luxurious. It had a sitting room/living room complete with iPad and Apple TV, it's own private terrace and a jacuzzi on the roof. Both rooms were beautifully decorated and designed, basically the only difference was the spaciousness of the suite and the extras in it as mentioned above. The staffs' efforts to ensure that we enjoyed both the hotel and our entire experience in Santa Marta, were much appreciated. They helped us plan our activities, suggested restaurants and arranged taxis. A wonderful way to start our visit to Colombia.

  • Stayed March 2012, travelled as a couple
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Helpful?
1 Thank Wageni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 31 March 2012
Thank you for the wonderful review and we look forward to your return. I had forgotten to mention to email me directly prior so we can make sure you also take advantage of any of specials which we may be running like currently. We are trying to offer our guests the best value as well as service.
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624 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Ann Arbor, Michigan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2012

A friend and I recently spent 3 nights at Casa de Isabella Hotel Boutique in Santa Marta. We were very pleased with this small hotel which opened less than a year ago. Our room was comfortable, spacious, and attractive with good lighting, including reading lamps. The bathroom was great with a large shower, good hot water supply and little amenities such as good quality soaps, toothbrush, etcetera. We also had a flat-screened TV and some kind of special, Apple TV service (didn't use it so I can't give details) Staff was extremely friendly, available and gracious. Breakfast was included and allowed a choice between a typical Colombian breakfast and eggs, toast, and fruit. Everything in the modest sized town of Santa Marta was easily accessed from the hotel. The staff went out of their way to help us with arrangements to visit nearby Tayrona Park for the day. We visited the beautiful beach, Bahia Concha.

We were amazed to discover that ten minutes per day of international calls were included in the price of the hotel room.

  • Stayed March 2012, travelled with friends
    • Value
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Helpful?
2 Thank sooser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 31 March 2012
Thank you for the review and we also look forward to your return. I emailed you my personal email so I can let you know of any specials we may be running prior to your next trip.
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Hurley, New York
2 reviews
Reviewed 25 March 2012

Santa Marta is the place to be, and the place to stay in Santa Marta is the Casa de Isabella Hotel. One can rave on and on about the wonderful physical properties of the hotel itself, but to our way of thinking, the staff created an atmosphere that would compel anyone to take up permanent residence in this establishment. The people there exceeded the usual Colombian hospitality and graciousness by providing unfailing friendly, courteous, and helpful assistance throughout our stay. The complimentary breakfast (you name it) is excellent, as is the outdoor dining area open to a delightful morning breeze on a second floor deck, shaded by the leaves of an ancient tamarindo tree coming up from the central courtyard.
Hats off to Franklin, David, Rachel, Dauner, Leonardo, Nelby, and others who made our visit a forever memory. See you next time! Patricia and Herb T.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Patricia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 17 April 2012
Thank you for the glowing review. I forwarded it to the front desk as your review just posted on Trip Advisor but it seems you wrote it a few weeks ago. i did not want them to miss it and we of course look forward to your return.
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Glenmoore, Pennsylvania
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 March 2012

Having never visited Colombia we were a bit nervous and Park Tayrona was our ultimate destination in Santa Marta. When we arrived at hotel we were immediately taken back. The hotel is absolutely beautiful and stylish. We do not speak any spanish but the staff were wonderful especially Franklin and David with advice on things to do. They arranged for a private driver to Tayrona for pick up and return. Our room was beautiful and I understand that each of the rooms are decorated uniquely. I liked having access to US television as well. and there were free calls to the US. The staff was really nice and accomodating. We were extremely pleased with our stay.

  • Stayed February 2012, travelled as a couple
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Helpful?
6 Thank lpelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ardea
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 March 2012

Casa de Isabella is a beautiful Hotel in Centro.
It is tastefully decorarated and my room had all kind of amenities one could desire: apple TV, A/c, cealing fan, aromatheraphy, l'occitane products, etc.
It was clean and the bed and linens were top class.
The staff was great, from Ingrid, the manager, to the waitresses.
It is probably the hotel with the best quality/price ratio that I ever visited anywhere.

  • Stayed March 2012, travelled with friends
    • Value
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Helpful?
9 Thank Paolo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 March 2012

Arriving in Santa Marta we took the time to look around for a hotel. After having seen hotels in different categories we went to look at Casa de Isabella as a last option. We had a very friendly reception and we were allowed to see three different rooms. We have chosen room number 7. Finally a real boutique hotel in Colombia! The room was nicely furnished and the bathroom was also great. The pool is not that big but is perfect with a lounge area where you can relax after a busy day at Tayrona National park.
The breakfast is great, you can chose eggs, pancake with marple syrup and anything else you like.
Casa de Isabella is the best!

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
4 Thank Hans_Emese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 8 March 2012
Thanks so much for this wonderful review. We are trying to be chic and affordable. it is a balancing act but I think our staff is the heart. This is such a nice review thank you again.
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Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2012

I spent 4 nights in this lovely beautiful hotel. I was traveling alone in town to visit family. The rooms are immaculate and tastefully decorated. The breakfast was fresh and delicious. The whole hotel is gorgeous from the pool to the cucina to the sitting area with outside shower. I kind of wished I had reserved a suite to see what must be fantastic views of the Bay from the rooftop. The whole staff was exceptional! Especially Frankin, David and Dauner. If I needed anything they were there immediately to assist me. I needed transportation back to Baranquilla airport very early in the morning and they arranged to get a car for me. It was a 5-star experience! Thank you Casa de Isabella!

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
1 Thank SophiaCeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian_sutcliffe, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 8 March 2012
I thank you sor this 5 star review. Our staff is really the heart of everything we do at the hotel. This is why we add the optional tip as we want to build a team spirit. It is optional but is plit evenly between all staff and is only based on room rate.

I hope you used the 30% discount promotion through Trip Advisor. We actually have been surprised that everyone is not using it as rates are lower than the range shown on Trip Advisor by 30% currently as we build a clientele.
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Additional Information about Casa de Isabella - a Kali Hotel

Property: Casa de Isabella - a Kali Hotel
Address: Carrera 2 N. 19-20 | Centro, Santa Marta, Colombia (Formerly Casa de Isabella Hotel Boutique)
Phone Number:
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 67 Hotels in Santa Marta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Casa de Isabella - a Kali Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Casa de Isabella pays homage to the charm and history of Santa Marta's colonial era while ushering in a future rich in culture and beauty. Founded in 1525, Santa Marta is Colombia's oldest city. Its natural port provided a refuge from long journeys on Spanish galleons, and its position on the north coast allowed explorers to use it as a base camp for trips to the interior. Casa de Isabella sits in the Centro Historico, the Old City of Santa Marta. This area, first developed after the Manzanares river receded in 1850, holds buildings that reflect traditional Mudejar architecture. The building's original owners inhabited the house for four generations and contributed significantly to the city's growth in the 19th and 20th centuries. In renovating the hotel for the modern era, we consistently chose classic style, maintaining the original integrity of the building and its surrounding neighborhood. Our guests feel the simplicity of Santa Marta's natural charm while enjoying modern comforts. From the greenery of the courtyard to the intimacy of a personal rooftop pool, Casa de Isabella fuses the tranquility of Colombian culture with top quality hotel conveniences. With lighting fast Wi-Fi, complimentary I-Pads, and Apple TV, as well as restored furniture and handmade adornments, this hotel stays anchored in tradition while looking ahead toward a bright future. We have proudly renovated the most beautiful boutique hotel in the Colombian Caribbean. ... more   less 
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