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“Great value”

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Casa de Isabella - a Kali Hotel
Ranked #2 of 67 Hotels in Santa Marta
Certificate of Excellence
Reviewed 11 April 2014

Good value with nice but small pool. Rooms are really clean, comfortable, breakfast is good, and good location, just off parque los novios where there are some lively bars. Staff are attentive and eager to help and only improvements I can think of would be for better information about restaurants and things to do. My wife also said the cocktails had some margin for improvement and although hotel had Apple TV internet was too slow to use it

  • Stayed: April 2014, travelled as a couple
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 19 April 2014

Thank you so much for leaving this review. We are happy you enjoyed your stay, and that you mentioned many great things about Casa de Isabella. We are sorry to hear that you did not get the information you had wanted about the surrounding area. Our receptionists all speak English and are from the local area, so they should be able to help with anything, and we have lots of pamphlets and information sitting on the desk at reception. Thank you for the suggestions and we hope to see you again soon! Be sure to book directly with the hotel for great discounts and promotions.

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Reviews (647)
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239 - 245 of 647 reviews

Reviewed 6 April 2014

My wife and I spent five nights at Casa de Isabella in early February 2014. Jason and his staff went out of their way to ensure we had a great stay. The rooms were spacious and comfortable....the Apple TV and fluffy dressing gowns were a nice touch. Breakfasts served on the second floor veranda were excellent, the kitchen staff were so friendly and accommodating. The location is great....close to the water front, great restaurants and shops. We would highly recommend Casa de Isabella to anyone travelling to Santa Marta.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Canadians2Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 8 April 2014

Thank you so much for these wonderful words. We always love to hear feedback, be it positive or constructive, and all the better when its fantastic! We are proud of Casa de Isabella, and hope to continue growing Kali Hotels along with Santa Marta's growth. We hope to see you again. Remember to book directly with the hotel for great discounts and promotions.

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Reviewed 3 April 2014

We headed to Santa Marta mainly for the diving but this hotel really made it. All the staff were so friendly, Jake the owner of kali hotels, went out of his way not only to give us all the local news/gossip but also arrange our onward journey. I was lucky enough to stay in 3 of the Kali properties and cant recomend them highly enough. The hotel is perfectly loacated yet set back from the road far enough to feel truly separate from city life. Breakfast is delicious and generous and everyone is always eager to help. The pool is perfect when you need to retreat from the sun and the seating area is perfect for a drink. There is wide selection of local restaurants around a beautiful park 2minutes walk away so plenty of choice after a hard day!
Diving in this area is truly stunning, definitely not to be missed.

  • Stayed: November 2013, travelled as a couple
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Thank MeganPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 4 April 2014

We are truly honored to have this review. Its a pleasure to create incredible hotel experiences here in Santa Marta, and seeing reviews like yours is one of the best parts of the job. Thanks for mentioning the Kali Hotels name! We hope to grow with fantastic new hotels, and continue to facilitate great Colombian vacations. We'd love to see you if you are ever back in the area.

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Reviewed 27 March 2014

This is a lovely hotel two blocks off the beach in old Santa Marta. Rooms are spacious and comfortable. The second floor pool is small but pleasant, and there are sitting areas nearby for both sun and shade. The room comes with a breakfast that is plentiful and cooked to order, including fresh fruit and fresh-squeezed orange juice--all delicious! Santa Marta is changing rapidly and this hotel is one of the many positive changes in recent years.

  • Stayed: March 2014, travelled as a couple
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1  Thank Viajera51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 28 March 2014

Thanks a lot for writing us up! Casa de Isabella was one of the first changes the city, and we are proud to be a part of Santa Marta's bright future. We hope to help steer the city in the right direction as tourism continues to develop in the area. We hope to see you again soon! Remember to always book direct with the hotel for great discounts and promotions.

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Reviewed 26 March 2014

We stayed here for 2 nights when we first arrived in Colombia.

We loved the roof top pool and enjoyed having our breakfast on the veranda. The food was excellent.

The staff were so helpful.

Our room was excellent. Big fluffy dresssing gowns, great quality bedding, super comfy bed, air con etc.

They also have Apple TV and you can borrow an ipad from them too!

Can't recommend this place highly enough.

  • Stayed: March 2014, travelled with friends
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Thank EnglishTwot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 28 March 2014

We greatly appreciate you taking the time for this review. Thanks for highlighting a lot of great things about Casa de Isabella. We are so proud of the hotel, and do our best to pleasantly surprise all guests. We hope you make it back soon the the Colombian coast! For next time, be sure to check out our jungle retreat by Tayrona Park (Villa Maria by Kali Hotels). Its a beautiful complement to our city hotels.

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Reviewed 21 March 2014

Very well designed. Well managed. Friendly staff.

Unlike most hotels in Colombia, the hotel has very modern interiors. It was very clean and very comfortable. Perfect boutique hotel in a great location.

It helped that we had room 10. I think its their best room with a rooftop plunge pool. I fell in love with eating mangos with salt and pepper (common in Colombia) so I would buy mangos on the street and the kitchen staff always offered to peel them for me.

Breakfast was great on an awesome second floor landing outside, under tress, between the buildings.

One problem we had was that the AC stopped working the first night; the hotel owner I believe (Jacob), came up personally. He couldn't get it fixed that night, but had it fixed the next day and offered a 25 percent reduction in the rate without hesitation. Bad things happen no matter where you are but good management takes care of it in a way that makes you forget it.

Finally, the only somewhat negative aspect is parking. Its not in the hotel but in a private lot right beside it. It was safe and convenient, but the parking lot owner first quoted me a price, then gave some nonsense explanation as to why he was going to double it after he saw we had an expensive car. The hotel deskman told him in Spanish (which I speak fluently) ..."no...you quoted one price and you can't change it"...and he agreed. So, don't get taken by that guy.

  • Stayed: February 2014, travelled with friends
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Thank alwaysontherun2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Owner at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 28 March 2014

Thank you so much for this review! We are proud of Casa de Isabella, and do our best to offer world class service and quality for a great price. I was very sorry about the air conditioning situation that evening, but was glad to get it fixed first thing the next day as well as offer you a discount for the trouble. We hope you make it down here again, and for next time, be sure to book direct with the hotel for great discounts and promotions.

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Reviewed 15 March 2014

Went here because it was number 1 for hotels in Santa Marta on TripAdviser and it lived up to the billing. Beautiful hotel, fabulous service and pretty good value for money. On checking out I was asked if I would consider adding a 5% tip to the bill and happily agreed - worked out at around £20 for six nights' stay.

  • Stayed: March 2014
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Thank Restaurantfanandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this reviewResponded 18 March 2014

You have given us one of the best compliments any hotel could ask for. Thank you very much for this fantastic review, and we are so glad you enjoyed your stay. If you are ever back in Colombia, we would love the chance to impress you again, or maybe you would like to try any of our other Kali hotels spread across the coast of Colombia. Thanks again!

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Additional Information about Casa de Isabella - a Kali Hotel

Address: Carrera 2 N. 19-20 | Centro, Santa Marta, Colombia (Formerly Casa de Isabella Hotel Boutique)
Phone Number:
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 67 Hotels in Santa Marta
Price Range: £53 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa de Isabella - a Kali Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Casa de Isabella pays homage to the charm and history of Santa Marta's colonial era while ushering in a future rich in culture and beauty. Founded in 1525, Santa Marta is Colombia's oldest city. Its natural port provided a refuge from long journeys on Spanish galleons, and its position on the north coast allowed explorers to use it as a base camp for trips to the interior. Casa de Isabella sits in the Centro Historico, the Old City of Santa Marta. This area, first developed after the Manzanares river receded in 1850, holds buildings that reflect traditional Mudejar architecture. The building's original owners inhabited the house for four generations and contributed significantly to the city's growth in the 19th and 20th centuries. In renovating the hotel for the modern era, we consistently chose classic style, maintaining the original integrity of the building and its surrounding neighborhood. Our guests feel the simplicity of Santa Marta's natural charm while enjoying modern comforts. From the greenery of the courtyard to the intimacy of a personal rooftop pool, Casa de Isabella fuses the tranquility of Colombian culture with top quality hotel conveniences. With lighting fast Wi-Fi, complimentary I-Pads, and Apple TV, as well as restored furniture and handmade adornments, this hotel stays anchored in tradition while looking ahead toward a bright future. We have proudly renovated the most beautiful boutique hotel in the Colombian Caribbean. ... more   less 
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