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“Excellence service”

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Casa de Isabella - a Kali Hotel
Ranked #2 of 68 Hotels in Santa Marta
Certificate of Excellence
Bogota, Colombia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellence service”
5 of 5 bubbles Reviewed 26 April 2014

I stay on the first floor the room had was perfectly clean with a beautiful decoration. It was not noisy at all which is important if you want to rest. Breakfast was great and the arepa de huevo was perfect! I would definitely would go back. I stay there for 1 night and leave my luggage while I travelled to Tayrona for 2 nights and then stay back there. After sleeping in hammocks in Tayrona this hotel was a real and perfect treat.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank jhes_ram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 27 April 2014
Thanks a lot for this great review. We are so proud of Casa de Isabella, and are glad you enjoyed your stay. We hope to make every stay great, and it is nice to hear when we get it right. Thanks for mentioning you left your bags here. We are always happy to oblige if you need to leave a few bags while you travel to a different area, or just for the afternoon if you have a late flight. We hope to see you again!
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
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English first
Montreal, Canada
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

I booked here because some friends of mine did came here 2 months ago and said it was fantastic. Now I see this wonderful hotel is 1st on tripadvisor..
This is something special among the hotels in Santa Marta. The average standard is quite low, so when I entered I was stunned by the beauty and relax that anyone can feel.
everything is clean and the staff is charming. it is in the centre, close to the bay, the loction is very nice.
the price worths the service you got. very good indeed. reccommended

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 26 April 2014
We are so happy that we made your stay great. We strive to constantly raise the bar with quality and service, and we really appreciate hearing when we succeed. We designed Isabella to be very tranquil and cozy, and feel confident that we achieved that goal with design as well as ambiance. You can also check out our sister hotel, Casa de Leda, located a few blocks away.
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USA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

We spent 4 nights in Casa de Leda- the other Kali hotel in town. On our way back down the coast Casa de Leda was booked they reserved us 2 rooms an Casa de Isabella for 1 night. It is also magnificent. Great location, very comfortable and friendly. Beautiful, clean rooms. Staff is exceptionally helpful and speaks English. The breakfast is fabulous and served outdoors on the veranda. The pool at this hotel is on the terrace with a lovely outdoor sitting area.
There are parking lots close by that over charged us but the staff at Isabella got our money back.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank 4travelersUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 19 April 2014
Thanks so much for this review. It was a pleasure to serve you while you were here, and we are glad you got to enjoy both of our Santa Marta hotels. Thanks for mentioning the breakfast, as we are proud of the varied and delicious menu. We hope to see you again soon! Remember to book directly with the hotel (email or our website) for great discounts and promotions.
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London
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

Good value with nice but small pool. Rooms are really clean, comfortable, breakfast is good, and good location, just off parque los novios where there are some lively bars. Staff are attentive and eager to help and only improvements I can think of would be for better information about restaurants and things to do. My wife also said the cocktails had some margin for improvement and although hotel had Apple TV internet was too slow to use it

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 19 April 2014
Thank you so much for leaving this review. We are happy you enjoyed your stay, and that you mentioned many great things about Casa de Isabella. We are sorry to hear that you did not get the information you had wanted about the surrounding area. Our receptionists all speak English and are from the local area, so they should be able to help with anything, and we have lots of pamphlets and information sitting on the desk at reception. Thank you for the suggestions and we hope to see you again soon! Be sure to book directly with the hotel for great discounts and promotions.
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Ottawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

My wife and I spent five nights at Casa de Isabella in early February 2014. Jason and his staff went out of their way to ensure we had a great stay. The rooms were spacious and comfortable....the Apple TV and fluffy dressing gowns were a nice touch. Breakfasts served on the second floor veranda were excellent, the kitchen staff were so friendly and accommodating. The location is great....close to the water front, great restaurants and shops. We would highly recommend Casa de Isabella to anyone travelling to Santa Marta.

  • Stayed February 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
1 Thank Canadians2Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 8 April 2014
Thank you so much for these wonderful words. We always love to hear feedback, be it positive or constructive, and all the better when its fantastic! We are proud of Casa de Isabella, and hope to continue growing Kali Hotels along with Santa Marta's growth. We hope to see you again. Remember to book directly with the hotel for great discounts and promotions.
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 April 2014

We headed to Santa Marta mainly for the diving but this hotel really made it. All the staff were so friendly, Jake the owner of kali hotels, went out of his way not only to give us all the local news/gossip but also arrange our onward journey. I was lucky enough to stay in 3 of the Kali properties and cant recomend them highly enough. The hotel is perfectly loacated yet set back from the road far enough to feel truly separate from city life. Breakfast is delicious and generous and everyone is always eager to help. The pool is perfect when you need to retreat from the sun and the seating area is perfect for a drink. There is wide selection of local restaurants around a beautiful park 2minutes walk away so plenty of choice after a hard day!
Diving in this area is truly stunning, definitely not to be missed.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank MeganPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Propietario at Casa de Isabella - a Kali Hotel, responded to this review, 4 April 2014
We are truly honored to have this review. Its a pleasure to create incredible hotel experiences here in Santa Marta, and seeing reviews like yours is one of the best parts of the job. Thanks for mentioning the Kali Hotels name! We hope to grow with fantastic new hotels, and continue to facilitate great Colombian vacations. We'd love to see you if you are ever back in the area.
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Madison, Wisconsin
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

This is a lovely hotel two blocks off the beach in old Santa Marta. Rooms are spacious and comfortable. The second floor pool is small but pleasant, and there are sitting areas nearby for both sun and shade. The room comes with a breakfast that is plentiful and cooked to order, including fresh fruit and fresh-squeezed orange juice--all delicious! Santa Marta is changing rapidly and this hotel is one of the many positive changes in recent years.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Viajera51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob_Schwarz, Owner at Casa de Isabella - a Kali Hotel, responded to this review, 28 March 2014
Thanks a lot for writing us up! Casa de Isabella was one of the first changes the city, and we are proud to be a part of Santa Marta's bright future. We hope to help steer the city in the right direction as tourism continues to develop in the area. We hope to see you again soon! Remember to always book direct with the hotel for great discounts and promotions.
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Additional Information about Casa de Isabella - a Kali Hotel

Property: Casa de Isabella - a Kali Hotel
Address: Carrera 2 N. 19-20 | Centro, Santa Marta, Colombia (Formerly Casa de Isabella Hotel Boutique)
Phone Number:
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 68 Hotels in Santa Marta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Casa de Isabella - a Kali Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Casa de Isabella pays homage to the charm and history of Santa Marta's colonial era while ushering in a future rich in culture and beauty. Founded in 1525, Santa Marta is Colombia's oldest city. Its natural port provided a refuge from long journeys on Spanish galleons, and its position on the north coast allowed explorers to use it as a base camp for trips to the interior. Casa de Isabella sits in the Centro Historico, the Old City of Santa Marta. This area, first developed after the Manzanares river receded in 1850, holds buildings that reflect traditional Mudejar architecture. The building's original owners inhabited the house for four generations and contributed significantly to the city's growth in the 19th and 20th centuries. In renovating the hotel for the modern era, we consistently chose classic style, maintaining the original integrity of the building and its surrounding neighborhood. Our guests feel the simplicity of Santa Marta's natural charm while enjoying modern comforts. From the greenery of the courtyard to the intimacy of a personal rooftop pool, Casa de Isabella fuses the tranquility of Colombian culture with top quality hotel conveniences. With lighting fast Wi-Fi, complimentary I-Pads, and Apple TV, as well as restored furniture and handmade adornments, this hotel stays anchored in tradition while looking ahead toward a bright future. We have proudly renovated the most beautiful boutique hotel in the Colombian Caribbean. ... more   less 
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