Wake up Chelsea and listen to opportunity knocking! The retro design and decor concept is great and your location is terrfiic - why did you stop trying? A few years ago, this looked like a real gem and now, it needs cleaning, polishing and a new setting! Any failure to thrive will be due only to your own internal service and cleanliness problems. A fresh coat of paint is needed - everywhere. Front desk staff great and valet and bell hops are wonderful also. My friend and I stayed on a Thursday night just before July 4th week and the place was dead. There was no atmosphere, music or bright lighting around anywhere. The beach cabanas were not available but no explanation. During our 24 hours there, there was always a line at the front desk and no other staff around to help guide us through dark halls to find our way around or learn about the property and events. The spa appeared closed - no sign. The 5th floor "social area" was dark, dreary and deserted. The main floor bar and fire pit was a nice set up (except the bar staffer spent more time talking to servers then tending to bar customers). Perhaps she could not see us in the dark? Dinner of clams, spinach salad and burgers at the bar was pretty good. If you don't mind the looooong wait. Need to add some specialty drinks to the slim-pickin's menu too! Put some brighter lights around, add some happy people/staff and fun music! How about a few simple art deco style happy signs directing guests on where to go to find pool, spa, restrooms, etc.? Tell us what is happening with a few easel's around (not just when you are on hold on the phone)! The roof top pool, lounges and cabanas were the best thing about the entire property (except music way way too loud at 10 a.m. and we wish breakfast was served at the pool (or lunch before 11 a.m. made available). Teplitsky's breakfast was great but 2 employees running the busy morning crowd were like deer in the headlights - running scared and overwhelmed. Our request for take out food caused a bit of a side bar and 30 minute wait (not to mention we received egg sandwiches after ordering omelets!). We had higher hopes but will not come back unless we hear there is great, great improvement. For the price, not ocmpetetive with nearby casino/resort properties. We were scoping place out for a girlsaway location but it just didn't feel clean, cheery or safe there - so we will keep looking.
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- Also Known As:
- The Chelsea Hotel Atlantic City
- Chelsea Atlantic City
- Chelsea Hotel Atlantic City