Basically, the hotel itself is in an excellent location, and the view that we had from our studio was excellent and we were lucky enough to be on a high floor. Having said that, the problem with a high floor is that the lifts at this place are the slowest ive ever come across.. you literally wait 10 mins sometimes for a lift!! I also had problems everyday with my access cards, for which can i add that you have to pay a key deposit for?!! They are old bent and dont even work! Having worked in the hotel industry I am aware that these cards cost next to nothing to replace so the key deposit is unjustified, As well, you have to pay for internet, which is ridiculous, considering that the hotel that we stayed at prior to checkin was a third of the price and had internet complimentary. The bed was rockhard and the pool was dirty and overused, and the rooms were in need of maintenance. You have to pay a significant security deposit upon arrival, which appeared reasonable until i went upstairs to me room and found the bathroom door literally hanging from only one hinge. They also charge you if you leave dirty dishes upon check out. Seriously?!! On a positive note, staff were good, maintenance were prompt.. i feel sorry for them, they must be busy!!
- Also Known As:
- Royal Suites At Atlantic Palace Hotel Atlantic City
- Royal Hotel Atlantic City Palace