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Reviewed 27 June 2018 via mobile

Got to Ceasers at 1:00 , was rudely told that room not ready . Either pay for early check in or store bags til 2:30 . We choose to store bags and decided to go to buffet . Great buffet!! Really enjoyed it!! By then it was 2:30, went to check in . Very nice gentleman checked us in . Asked for Centrium Tower but was told it was sold out. Put us in Forum Tower. He told us 3-4x “you guys are going to love this room” . It was on 5th floor (ok surely not goona be a good view) , went into room and window had contact paper all over it. Could not see out it at all. Then hear a huge party next door, I mean screaming , laughing and soooo loud music. You can hear the conversation that it was all females . I thought wow, it’s middle of afternoon , is this going to get worse at night? Then hear running through halls and screaming from room to room. I guess all the males where on the other side of us. Now why is the world did they put us in the room between these 2 rooms that are together? We were in room for 1/2 hour and already couldn’t believe the loudness!! We went back down and very politely asked for a new room , got the same gentleman that checked us in before and said he would see what he could do. He did change our room to 6th floor but he said he never heard of a room without some kind of view there. Told us again “your gonna love this room” Don’t know how well he knows his rooms cause now on the 6th floor , went to look out windows and exact same thing, contact paper over window. So stay away from Forum Tower if it is given to you. I know I won’t be staying there anymore. But on a positive note we did have good luck gambling and wonderful buffet.

Stayed: June 2018, travelled with family
2  Thank Chris U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 13 July 2018

Hi Chris!

Thank you so much for your review! We are so sorry for any disappointment and inconvenience you experienced with your room and the noise disturbance from the neighboring rooms. We will take your feedback into advisement and make adjustments as needed. We thank you for staying with us and hope to see you again very soon!

Chantel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

One night last week. For the Mrs. & myself. Slept & Ate well! Sunday to Monday & usual good time. Traffic cooperated as well(Rockland County, NY)
Reception area has great service. Diamond Club as well. Pleased as always & be back soon for more!

Room Tip: Weekday rates best
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 943allane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 28 June 2018

Hi Allen!

Thanks for your review of Caesars Atlantic City! We appreciate your loyalty and are so happy you enjoyed your experience. We appreciate you choosing Caesars Atlantic City and hope to welcome you back soon! Next visit, we suggest you try Palace Court Buffet if you are looking for a little bit of everything.

Carson, Customer Relations

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Reviewed 27 June 2018

My friends and I enjoyed a relaxing, fun 3-day trip to Atlantic City, staying at our favorite hotel - Caesar's. We love the casino, the restaurants, and the rooms! Personnel from the front desk to housekeeping to security are always courteous and friendly.

Room Tip: Caesar's Centurion Tower is lovely and centrally-located.
  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 28 June 2018

Hi Kathy !

Thanks for your review of Caesars Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Caesars Atlantic City and hope to welcome you back soon. Next visit, we suggest you try Palace Court Buffet if you are looking for a little bit of everything.

Carson, Customer Relations

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Reviewed 27 June 2018

Rooms and convenience to the board walk were good. gaming tables were somewhat limited to availability and limits. Many shops and food concessions closed very early. Poker room very limited to the number of tables.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank ptdsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 28 June 2018

Hi !

Thanks for your review of Caesars Atlantic City! We are so happy you enjoyed your experience. We appreciate you choosing Caesars Atlantic City and hope to welcome you back soon. Next visit, we suggest you try Toga Bar and enjoy its upscale cosmopolitan atmosphere.

Carson, Customer Relations

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Reviewed 27 June 2018

We visited Atlantic City for a day trip. We spent time in the casino and ate at the buffet. Both areas were exceptional and were superior to other casinos on the boardwalk. We also liked the overall decor of the casino.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Caesars Entertainment
Thank A2989ELthomasl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaesarsCustomer... A, Guest Relations Manager at Caesars Atlantic City, responded to this reviewResponded 28 June 2018

Hi Thomas !

Thanks for your review of Caesars Atlantic City! We are delighted to hear you enjoyed your experience! We appreciate you choosing Caesars Atlantic City and hope to welcome you back soon! Your next visit we suggest you try Café Roma for a quick bite or an epic meal.


Carson, Customer Relations

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