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“Highly recommended Inn in Dili”
Review of Discovery Inn

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Discovery Inn
Ranked #1 of 20 Hotels in Dili
Certificate of Excellence
Reviewed 24 May 2014

I spent 11 nights at the Discovery Inn in Dili and highly recommend the hotel. Very helpful, conscientious, and professional staff. Nice breakfast buffet on an outdoor covered terrace. My favorite parts of breakfast were the fresh fruit, fruit compote made with star anise, omelet station, and local coffee. The late afternoon happy hour, with two free beverages and some snacks, was a great way to end the long, hot and humid work day. The restaurant at the location was excellent, with plenty of variety and numerous options for those who prefer vegetarian food. Beautiful presentation and good service. My room was clean and comfortable, with CNN, coffee, tea, AC, and reliable Internet access (which I really appreciated). Wi-fi was also available on the breakfast/happy hour terrace.

Room Tip: My first room (on the first floor) didn't have a window that let in light. If you like to wake u...
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  • Stayed: May 2014, travelled on business
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1  Thank FLSinAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 4 August 2014

Dear FLSinAZ,

Thank you for reviewing your time with us at Discovery Inn in May 2014. We sincerely appreciate you taking the time to inform us of your experiences and are so pleased to read that you enjoyed all facets of your stay.

Thank you also for your room tip. At Discovery Inn, we endeavour to make our guests as comfortable as possible and are more than happy to help or make changes - if asked.

We sincerely hope that you will stay with us next time you come to Dili.

All the best,

Zeenat Awan

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110 - 116 of 190 reviews

Reviewed 21 May 2014

The Discovery Inn is squeezed between two lots and it will never enjoy the facilities that a large hotel in a big lot might have, but I found that was more than made up for by the friendliness and professionalism of the staff, who took the trouble to make sure that my stay was comfortable and enjoyable. The food is excellent. The breakfast menu changed daily and was always delicious and the Diya Restaurant has to be one of the best in Dili. The rooms are not large, but they are well serviced, and have all the amenities (internet, fridge, safe, enough power points and good TV, kettle and coffee/tea) that you would expect. My bed was perfectly comfortable and I slept well every night. The deck is a nice feature that provides a good venue for informal meetings and drinks after work.
Nevertheless, it is the attitude of the staff that is this hotel's biggest asset. They were always considerate, helpful and friendly and they turned what could have been an average experience into an enjoyable one. Working in Dili for three weeks, I was glad to be able to come back to the Discovery Inn at the end of each day.

  • Stayed: May 2014, travelled on business
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1  Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 4 August 2014

Dear George G,

Thank you kindly for your very positive review of our hotel. Whilst we are proud of many of the services and features that we offer, we are most proud of our staff and their attitude to customer service.

We are so pleased that you enjoyed your time with us and sincerely hope that you will stay with us when you visit Dili next.

All the best,

Zeenat Awan

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Reviewed 17 May 2014

I got 2 types of room during my stay, first was at 2nd floor, second was at 1st floor. The room at 2nd floor was small, not enough space to put my luggage on the floor. The bathroom was not really good, after having shower I always found the floor outside shower "flooded" because there's a small spot where water from the shower room can go out.

The room at 1st floor was much bigger but still with the same condition at the bathroom.
Internet connection at 2nd floor was poor, but at 1st floor was fine.

Free airport pick up and drop off.

Free welcome fruits and 2 pieces of chocholate.

Not many choices for breakfast for this kind of expensive hotel.

Room Tip: No fitness center and swimming pool available
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  • Stayed: May 2014, travelled on business
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Thank Ruby_noelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 21 May 2014

Dear Ruby_noelia,

Thank you kindly for reviewing your recent stay with us at Discovery Inn.

We truly appreciate you taking the time to provide us with feedback, both positive and constructive. We are taking your feedback on board and are working to rectify the issues you faced. We sincerely hope that you will come and visit us again and that you will experience the service and quality that Discovery Inn is famous for.

All the best,

Zeenat Awan

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Reviewed 13 May 2014 via mobile

The hotel bills itself as a luxury boutique hotel. It is nothing like this. Even allowing for the fact that this is Dili, the rooms are relatively depressing for $150pn. The first room we were shown was just behind reception and there was a lot of noise from the reception plus there were cleaning products all over the hallway and the room only had a tiny window over the bed. It felt like a dungeon. There is a lack of natural light in many of the rooms. We looked at several rooms in the hope that at least one might have some sunlight and a proper window but we couldn't find one. In the end, we chose a room off the small garden. Our room was relatively small. The window shade was broken so we couldn't open our small window and put up the shade. It made the room really dark and the bathroom needs to be refurbished. The bed is ok but not great in terms of comfort.

Aside from the rooms and the stray dogs which bark throughout the evening/night in the lot beside the hotel, this hotel is fine. The location us good, the staff are extremely professional, friendly and helpful, wifi is reliable, the upstairs common area is nice, diya serves great food, breakfast is good (the coffee is much better in the hotel next door + they have an expresso machine), there are free drinks during happy hour and there is a free transfer to the airport.

Fine if your company puts you up here but I wouldn't stay here for pleasure beyond 1/2 nights max.

Stayed: May 2014, travelled as a couple
Thank Constantlyontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 21 May 2014

Dear Constantlyontheroad,

Thank you kindly for your recent review of your stay at Discovery Inn in Dili, Timor-Leste.

Thank you for your kind words in regards to the location, service, meals and inclusions that you experienced whilst staying with us.

We sincerely apologise for the problems that you faced whilst you were here and have made appropriate steps toward rectifying these issues. We truly appreciate the feedback as it allows us to strive for constant improvement.

All the best,

Zeenat Awan

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Reviewed 6 May 2014

I travelled for business to Dili. I was received at the airport by a friendly driver who was waiting for me with a cold hand towel and water bottle. Just what I needed at the moment! The hotel had exactly what I needed: clean rooms, comforble bed, hot shower, good food and on top of that excellent internet and daily happy hours. The hotel staff made a big difference. All were helpful, friendly and just made my Dili experience a memorable one.
V. Letelier

  • Stayed: May 2014, travelled on business
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Thank Vero L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 7 May 2014

Dear Vero L,

Thank you very much for taking the time to review your stay with us this month.

We are so pleased that the service, rooms, food and amenities were at a high standard and that your stay with us was a comfortable one.

We sincerely hope to see you the next time you are in Dili.

All the best,

Zeenat Awan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

The Discovery Inn hotel is the perfect place to stay in Dili. Although prices are quite high - as they are in general in town - it is very good value for money, particularly if you are visiting for business purposes. Internet is speedy, good quiet terraze to sit and work, and excellent service in all ways. The hotel is also very nicely located - it takes 2 minutes to walk down to the beautiful boardwalk, and there are also other interesting sights close by. I d definitely go back.

  • Stayed: April 2014
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1  Thank helenita_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 7 May 2014

Dear helenita_13,

Thank you kindly for reviewing your stay with us last month. We are so pleased to hear you enjoyed all facets of your stay and look forward to welcoming you back the next time you are in Dili.

All the best,

Zeenat Awan

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Reviewed 19 April 2014

Having stayed at the The Discovery Inn on over four separate occasions I can confidently say it is one of the best hotels in East Timor. The staff are always available and very helpful, the rooms are quiet and clean, the breakfast is amazing and i'd certainly recommend it to anyone heading to Dili for a short or long stay.

Would suit both professional and tourist travelers.

Room Tip: Get a room away from the front road, generally not noisy but you can get some early morning cabs bee...
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank MattMathias85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeenatAwan, Guest Relations Coordinator at Discovery Inn, responded to this reviewResponded 24 April 2014

Dear MattMathias85,

Thank you for taking the time to review your recent stay at Discovery Inn. It pleases us immensely that every facet of your stay was comfortable and that you enjoy coming back to stay with us time and time again. Thank you for your room tip for future travellers, also. We find that these better equip our guests to select a room based on their requirements.

All the best and we look forward to welcoming you back the next time you are in Dili.

Zeenat Awan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Discovery Inn

Address: 84 Rua 30 de Agosto, Dili, East Timor
Phone Number:
Region: East Timor > Dili District > Dili
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 20 Hotels in Dili
Price Range: £62 - £79 (Based on Average Rates for a Standard Room)
Number of rooms: 31
Official Description (provided by the hotel):
This boutique hotel offers equal to four star comfort set in lush court yard gardens right in the heart of the city. ... more   less 
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