The staff were incredibly welcoming - San Cristobel is a very relaxing island, and we felt well looked after during our stay. I loved the dining area, overlooking the sea. You can walk from the hotel along the seafront of shops and sea lions, I could have stayed longer.
The rooms were comfortable, the laundry service was prompt and the kids enjoyed the pool. The hotel needs to do a more thorough cockroach sweep, as that was a bit off-putting but that is perhaps part of the Galapagos wildlife experience!