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Reviewed 21 August 2013 via mobile

Ms. Elena Albarado is an artist singer and architect of this fine boutique hotel. She spent two years hand building the guest house herself. The four apartment suites are spacious and include kitchenettes with a mini fridge and small appliances. A comfortable stay for a night or as long as you like. This quiet hotel is a few blocks from the main strip only steps away from a turquoise lagoon. The relaxed style and cozy amenities make this value lodge the best find in the Galapagos!

  • Stayed: August 2013
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Thank Rebeccajcarlson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena A, Propietario at La Casa del Lago Lodging House, responded to this reviewResponded 24 August 2013

Many thanks Rebecca for your comment

I am very happy too that you enjoy not only my place , but also my music , y hope you had a great return to home ... Any other questions or help about Galápagos you know now how to find me.
My regarts
Elena

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Reviewed 30 July 2013

We stayed there for three nights in July 2013. It's a lovely place with nice atmosphere but since it's located next to a street with relatively busy traffic gets slightly noisy at times. Wifi works but the connection is just awful. Nevertheless we enjoyed our stay and would recommend it. And the morning coffee is just superb!

  • Stayed: July 2013
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Thank Mataforgana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena A, Propietario at La Casa del Lago Lodging House, responded to this reviewResponded 24 August 2013
Google Translation

Agradecemos su comentario.
Para nosotros fue también un placer tenerlos en nuestro sitio y compartir aunque sea un período corto . Esperamos hayan llegado a su destino sin ningún problema y que Galápagos haya llenado también sus expectativas.
Saludos
Elena

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Reviewed 26 July 2013

I stay in CASA DEL LAGO for 4 days. It´s a really nice lodge, and good location, near de ninfas lake and tortuga bay. The rooms are confortable and they are served very nice breakfast.
Elena, help me a lot with differents tours and she give to me very nice recomendations. I am very grateful for everything.
I highly recommend this place to stay for a great holiday. Rodrigo.

  • Stayed: July 2013, travelled solo
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1  Thank RodriGo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena A, Propietario at La Casa del Lago Lodging House, responded to this reviewResponded 24 August 2013
Google Translation

Muchas gracias Rodrigo por su comentario

Para nosotros fue también un gusto tenerlo en nuestro sitio y saber que Casa del Lago llenó sus expectativas . Esperamos poder servir de la misma manera a todos sus recomendados.

Que haya tenido un feliz retorno
Saludos
Elena

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Reviewed 22 July 2013

We spent four pleasant nights at this b&b. Great location and comfortable rooms. Elena, manager, welcomed us very well and helped us to orient ourselves in the complicated logistics of galapagos excursions. We were fine and if we return to puerto ayora will return to the casa del lago.
Marco

Stayed: July 2013, travelled as a couple
Thank w4lls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena A, Propietario at La Casa del Lago Lodging House, responded to this reviewResponded 24 July 2013

Hi Marco

Thank you very much for your opinion .
It was a pleasure for me to have you here in my place and to help you too. I hope you had a great time in this paradise . If is not you the next time , probably can be your friends or family , they will be also very wellcome.
My regards
Elena

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Reviewed 13 April 2013

Honestly, I would have given the place a 4 or 5, until Elena started giving us prices for day trips to the other islands. She was anywhere from $15-$45 more per person per ticket. We went through her on a day trip to Floreana and paid $115/person (low season) and asked other couples on the trip what they had paid, which was $70-$75. I confronted Elena after the fact, and after a couple of days, she said it was the company's mistake, not hers, and she did refund me $80. I felt betrayed as a guest staying a week at her hotel, that she had no problem in making a hefty commission on her clients that I didn't even trust her to book our taxi back to the ferry. We booked several more day trips through the agencys in town and had great adventures. We use Lonely Planet as our guides and it listed Casa del Lago and prices that include breakfast...NOT TRUE, she said b'fast was NOT included. She also wanted us to leave early the day we flew out
saying the ferry's only travel so often, NOT TRUE, we got there way too early and found out the ferrys travel back and forth for all flights. You cannot hide from Karma my friend. Good luck and do your research on days trips.

Stayed: April 2013, travelled as a couple
Thank Nancyinhermosabeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena A, Propietario at La Casa del Lago Lodging House, responded to this reviewResponded 17 April 2013

Firstable this opinion has a bad translation in Spanish and as a result can be bad interpretation too. But fortunately i can read and speak English that is why i know exactly what this opinion tries to say.
I am not the manager of a travel agency, i am the manager of my own hotel, in Galapagos, hotels and travel agencies, restaurants, we help each other with information… and my intention was to be useful for you, as i believe many local people in town always try to help to our customers with their requirements. In my case the time , the phone calls i did ( with no charge ) to different travel agencies looking for the tour that you required …and finally finding out the visits to Floreana $75 and Seymour Islands $115 (low season price), seems like was not appreciated . My dear guest, i am not the person who can put prices in this tours because is not my business i just was making the connection between you and the travel agency , but also i can consider and accept that people make mistakes in any business, and travel agencies too and that is what happened with you … they charge you $115 thinking that you made first Seymour island , i explained this to you , and also fortunately i called the agency in front of you, and find out what was the mistake …and to the next day the manager of the travel agency came to my place and ask apologize for the mistake and return $80 back for you with the receipt , you saw the receipt and you had the money back .
in Galápagos tourist can see easily publish prices in windows or desks , the agencies of taxis also have a regular prices for everybody, and if i call a taxi as usually do for my guest .. is just thinking in their comfort, for obligation in the hotels we have our information on the desk prices, services, what includes and what not ,and you saw all the information in my desk too and i don’t have there that my price include breakfast , ….i am really sorry if you read in lonely planet old information about facilities in my place and i am thinking when you decided to stay a week with us i assumed that you were completely agree with all my services and prices you saw.
finally about itineraries in the islands, works the same for everybody , this means the check –out in some hotels is at 9: 30 am and others at maximum 10 : am , so we suggests to our guest the time they have to live the hotel according with the flight they have . in your case you wanted a short visits in some touristic areas in the way to the airport that is the reason i suggested to go early because i really didn’t know how much time you are going to spend in your visits….and probably not been on time for your flight. Usually visitors think because they have 12:45 am flight this means they can stay until 11 am in town. Is not easy to get to the airport we have to take a bus, later a ferry, later another bus, and besides that everybody knows around the world , the airlines ask us to be minimum two hours before our departures in big cities, so i have to let you know many things in the islands will not probably work as you desire.
With all my respect karmas nothing has to do with this case, i am living from my hotel and not from commissions.
Thanks for your opinion.
Elena A

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