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“very good choice!”
Review of Hotel Fiesta

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Hotel Fiesta
Ranked #6 of 21 Hotels in Puerto Ayora
Certificate of Excellence
Reviewed 6 March 2014

We stayed here twice and liked this hotel very much because of the good location (10 minutes walk from the pier), good beds, cable tv, good wifi and a real swimmingpool (not a big bathtub as in other hotels) with nice surroundings. You should choose this hotel if you stay in Puerto Ayora for a couple of days and you want to take it easy. Leaving part of our luggage there for 8 days was no problem at all.

Stayed: February 2014, travelled as a couple
Thank patrick d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 95 of 317 reviews

Reviewed 22 February 2014

Not wanting to stay at a hostel or a super luxury hotel, there are not many choices in Puerto Ayora. This is how we landed on staying at the Hotel Fiesta. Their website photos lead you to believe it will be much nicer than it actually is in person. It would seem that they are in the middle of some construction, though no work was being done during our 5 day stay at the hotel.

The room was pretty bare bones. It was clean, however there should have been some warning that they do not give any shampoo or soap as it would have been something to bring from home. The beds are extremely firm.

The staff was helpful, but its important to know that there is no sort of concierge. They do what they can, but you are really on your own to organize your own day trips. This can easily be done by walking into down, and asking around at the various dive shops.

  • Stayed: October 2013, travelled with friends
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Thank Mariemarblehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Stayed here for 4nights over Christmas. Very welcoming staff and was close to the Main Street and port. Nice quiet area. Room was small and basic . Bathroom a little dated. A mini fridge would have been welcome.
There was a safe and a hair dryer. Pool and gardens were lovely. Pool was clean and very refreshing after a hot busy day.
Wifi was poor and intermittent. Breakfast was ok. They served to the table and everyone got the same. No choices offered. It was ok but a buffet choice would have been preferred.
Laundry service available which was fast and fairly priced.
Nice place to stay in Santa Cruz.

  • Stayed: December 2013, travelled with friends
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Thank pinkie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

Our trip was good. It was a five day trip to the Galapagos and we were so excited. When we got to our hotel we had the worst experience, the hotel manager told us that they just had one room ready for us (we rented two rooms two weeks ago) they said that the other room wasn't ready for us. They preferred to give us the money back and kick us out of the hotel before giving us a solution. After arguing with the manager that by the way she was the owner that gave us two small rooms for one day and the next four days they were gonna change us to other rooms, I asked her why don't you give us those rooms for the entire week and she said is because they are waiting for other people to come, I felt really bad and discriminated. They changed us to the other rooms. One was extremely small and the other one was ugly and had no wifi maybe because they told me that that room they don't use it for the guest. We decide to stay in the hotel because we didn't want to waste one day of our trip looking for another hotel. Ether way we wasted lot of time for that incident.
the hotel looks is good, the pool is small but quiet, nice and they have a ping pong and pool table, nice breakfast, small but clean rooms.
After that incident we decide to forget it and enjoy our trip. We had a wonderful time in Galapagos, Las Grietas, tortuga bay were for us the best places to go. Remember you have to walk a lot to get to those places. Diving was so great, the food was good nothing fancy, the people in the town were very friendly and you don't have to worry about criminal activity or anything about that. I am definitely going back to Galapagos but i am never gonna stay in Hotel Fiesta.

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  • Stayed: November 2013, travelled with family
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1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 11 December 2013
Google Translation

Estimado cliente: Agradecemos sinceramente sus comentarios que nos ayudan a mejorar nuestro servicio. Por la presente me gustaría contestarle: 1) De acuerdo a los correos enviados por la titular de la reserva, ella habla con la persona encargada en el momento del hotel, la misma que le comenta que nosotros estamos llenos para las fechas solicitadas y que solo disponemos de 1 habitación que es para el uso del personal administrativo que trabaja en el hotel; la otra habitación es una habitación doble (para dos personas) que Ustedes reservan con cama adicional; NO una habitación triple; a lo cual Ustedes insisten y aceptan las condiciones de las mismas. 2. Al llegar al hotel nosotros con la premisa de que ustedes disfrutaran de su visita, nuestro personal le gestionó la estadía en un hotel muy cercano al nuestro con igualdad de tarifas. Un hotel con habitaciones amplias y confortables. Usted “insistió en quedarse en nuestro hotel”. 3. Adicionalmente, es importante señalar que para aplacar la “incomodidad” por Ustedes aceptada, el hotel les otorgó una tarifa muy, pero muy debajo de nuestras tarifas normales. Sinceramente lamentamos los inconvenientes durante su estancia, pero valoramos mucho su opinión, esto nos ayudará a mejorar y evitar situaciones similares en el futuro. Saludos cordiales, Rossana Herrera, Hotel Fiesta

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Reviewed 5 December 2013

Overall place looks quite good, friendly service, everything works, environmentally friendly free-refills, acceptable location, wifi in the room (slow, but this is everywhere)

The lady at the reception was very friendly, smilly and efficient. This was definitely not the case in most of Galapagos so that was very nice for a change :).

The rooms are simple as is the bathroom. Don't expect to much for the price as Galapagos is generally over-priced, but for the Galapagos I think it is priced fair and the quality is good.

They have a large water-container for free-refills and thereby preventing buying plastic bottles over and over again (less plastic is good for the environment :)). great :).

Location: 5min walk from the "main square" in town. It is a small town so nothing is really far. You can take a taxi anywhere in town for $1.

Furthermore there are an old pool table and table tennis table as entertainment.

Many people mention "great breakfast", I do not agree. Probably for the Galapagos (bad food in general) it might not be that bad, but it is not worth to be mentioned as a plus. I guess it all depends on what you're used to on a daily basis :). It is:
- A little bit of fresh fruit, yoghurt, cereals
- One egg, two pieces of toast (generic factory bread)
- 1 piece of ham and cheese (Galapagos style so no quality at all)
- One glass of juice (non-fresh)
- Coffee / Tea

  • Stayed: December 2013, travelled as a couple
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1  Thank Joep1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

Good: Good location, decent and clean facilities for the price paid but would not stay here again. Good breakfast.
Bad: Small rooms, staff not very responsive to needs/complaints. Hot water in the shower only lasted a couple of minutes. Floor in the lobby and breakfast area were very slippery. Need some area rugs and in the bedrooms as well. Our group of friends rented about 5 rooms. One of the rooms did not have a key because the previous guests took it and my friends did not feel comfortable staying there.The hotel owner/manager would not change my friend's room or change the lock. They preferred to lose the business and let my friend check out and stay in a different hotel. This is a family run business; the facilities, operations and customer service need a lot of improvement, but from reading other reviews, it looks like this hotel has been in business for years and there does not seem to be any interest from it's owners to improve the service and facilities.

  • Stayed: November 2013, travelled with friends
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Thank MrsNCB_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelfiestagps, Propietario at Hotel Fiesta, responded to this reviewResponded 12 December 2013
Google Translation

Estimados Señores:
Lamentamos el inconveniente ocurrido durante su estadía; nuestro objetivo está dirigido a que los pasajeros que llegan a nuestro hotel se lleven el mejor recuerdo de su estadía en Galápagos; sin embargo en ocasiones nos resulta imposible satisfacer ciertas singularidades de algunos huéspedes.
Una vez más reiteramos nuestras disculpas.
Cordialmente,
Rossana Herrera
HOTEL FIESTA

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Reviewed 7 November 2013

Everything was pretty good in every way. I was sick, unfortunately, so I spent a lot of time in the room. And it was all good. It's a solid 3 star vibe. And the breakfast was excellent. I wish it wasn't quite so expensive, but everything in the Galapagos seems to be overpriced. Oh well.

  • Stayed: October 2013, travelled as a couple
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1  Thank bando182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Fiesta

Address: Moises Brito y Juan Montalvo, Puerto Ayora 200350, Ecuador
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Puerto Ayora
Price Range: £91 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fiesta 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Galapagos Fiesta Hotel, located in the ecological neighborhood of Puerto Ayora ​, adjacent to the beautiful lagoon of the Nymphs, spacious and comfortable for its great infrastructure, and large green spaces​We have 33 rooms of which 6 of them are beautiful family villas for up to 5 people in two interconnected environments. All rooms feature the following amenities: air conditioning, private bathroom, hot-cold water, cable tv, wi-fi ​. Besides the spacious recreation areas like the pool, game room will make your stay a pleasant one.​We must not forget the island delicacies prepared by our expert che​f in the Fiesta​ ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​restaurant can be enjoy.​Check the warmth feel to stay in one of the most renowned hotels in Puerto Ayora, feel the personalized attention of our highly trained staff.​Fiesta Hotel a place were the magic flows in the air.Were the Hand Made Hospitality begins ...​ ... more   less 
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Also Known As:
Hotel Fiesta Galapagos Islands/Puerto Ayora, Santa Cruz

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